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based on 85423 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I just think the areas was rushed through and there's still dirty looking area. The technician was nice and courtesy however there were several distraction which is the reason I believe the carpet looked like it's not shampooed. We don't have small children and the house is only a little over a year old. It's not like our carpets were really dirty and lots of dirt spots
Throw up, tons of dog hair and mud brought in from after when it rains on their paws, paint and art stains from my 3 year old, drink spills, you name it and it WAS probably on our carpets... all gone now! Our bedrooms not only looks good but more importantly they smell so much better, I'm telling you what... 100% worth it!
The technician was so helpful and my floors looked great!
Good service with clean carpets
The cleaning was great but the technician did not wear a mask.
You all did a great job getting the stains out of our carpet. The two gentlemen you sent out were polite and did an outstanding job!
The people in our home were so kind and professional. They worked so hard and had a great attitude the whole time.
Consistently good people and good results
The young man who did my air duct cleaning was outstanding, very professional and his clean up / communication with me was excellent. Would hire him in a minute for any type job.
The feel of the carpet after cleaning.
I always use Zerorez. Their service technicians and the cleaning process is superior to any other!
Was pleased with the results & met our expectation.
Bobby was very pleasant and was great explaining before hand the additional treatment.
Quality and professionalism.
The service man was quick and on time. He did a great job and the carpets dried fairly quickly.
Everything
Quick, no smell, honest about what could be fixed and what could not. Since our carpet is almost 20 years old. It looks very good.
Teresa Krieger
Several of the carpet stains didn’t improve much after drying, despite paying extra for flooding/vacuum extraction. Technician seemed to do his work fine, just not that happy with paying so much money and still ending up with some stains.
Good service. They show up as scheduled.
First time ever to have carpet cleaned where there are huge spots still showing. Sp0tent almost $250 and this is not acceptable.
Run the fan/bower in the HVAC unit and clean up what ever debris spits out from what ever the airduct vacuum did not capture. We had debris come out each vent once our fan came on and it was an inconvience to have to clean up as we thought Zeroez equipment would have captured it.
Great job on cleaning my carpets! Professional and courteous. Love the way my home looks thanks to Zerorez. You guys Rock!
Easy to schedule and the technician was exceptional. The results were quality and satisfying.
Carpet looked great after treatment and not left too wet. I would suggest to ask home owner if they need any furniture moved.
We absolutely LOVE Zerorez because twice now they have worked hard on urine issues with pets. Their FLASH product is beyond belief on carpets and their tech Mario will ALWAYS be our favorite. Call Zerorez today and you WILL SEE how great they are!!!
Prompt arrival and courteous service. He knew that there were pet stains on parts of the couch and he took the time needed to make it look 100% better.
Have used other carpet cleaning companies over the years; but Zero Rez cleaned the carpets better any anyone else. Our carpets are over 16 years old; and some of the carpet looked like it was only 2-3 years old after you all steam cleaned them. Will use Zero Rez going forward.
Note: they were the highest priced; but you get the best cleaning to...sort of like you get what you pay for. Used them based on a recommendation from a realtor; so Kudos to you all. Keep up the great work. I think that as long as you hire top notch employees; you will always get top notch work. Thank YOU all.
Didn’t go by the quote you gave me over the phone.
Very great service
Online appt are easy to navigate and service is usually available within a couple of days. No chemical, safe for pets and kids and every technician we’ve used has been so nice and very respectful of our property.
He did a great job.