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based on 83879 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
punctual, courteous and fast.
I love the fact they arrived when they said they would.
Ken did a very detailed cleaning. VCT looks best it has ever looked. He worked hard for the entire 12 1/2 hours he was here.
Tech was awesome! Very knowledgeable
Technician did a great job carpet and tile look great!
Always great service and carpets look great - Thanks!
I have been a Zerorez customer for years yet they thought I had only used Zerorez one other time.
It was interesting to find out that one tech gave me over $1,000.00 bid to do my tile and this time the bid was $280.00.
My personal experience was negative with the Houston call center. I was in the middle of getting my house painted but wanted to get on the schedule and the "new" person would not let me use the tile discount unless I scheduled to have the service in the next 2 days. Quite unreasonable.
I think Zerorez bombed out when they do not accept your survey discounts at all times.
On time, appointment was quick, everything was well explained, and add-ons were offered without a pushy pitch. Our carpets look great!
Great job !
Non toxic
You guys do a great job and I never have to worry about harsh chemicals or soap residue left in my carpets!
Great job, on time, completed in a timely manner excellent service as well and friendly
Job was done in a timely manner, the customer service was great, the personnel was great as well and did the job really well.
The rep arrived on time, did a great job!
Our dog had gotten very ill in the last year so the carpets were a mess. All the stains were taken care of! The Tech was professional, courteous and stayed on task, plus was polite. Our daughter has used you for a while and convinced me to try you. She was right.
Very clean carpet with little dry time!
We were very happy with the professionalism, kindness and positive from our rep! Great service and company!
The technicians helpful, friendly attitude.
Our area rugs look just like the day we bought them. Javier was extremely professional and I will use Zerorez again!
The serviceman , Darwin, was excellent!
Jevonn did an excellent job cleaning our carpet. He was very thorough and took the time to explain and answer all of my questions. I’ll definitely use Zerorez again!
Excellent carpet cleaning.
Quick, clean, quiet, and thorough!
From start to finish the customer support and service was exceedingly friendly, timely, and very thorough.
I’d highly recommend Zerorez to everyone.
Easy to schedule, professionalism of techs, efficiency of techs on site.
Cost is reasonable but $150 for a 10 rug cleaning does seem a bit steep.
Reliable carpet cleaning. My carpets look ten times better
No harsh fragrances, thorough job by every technician.
The method of using pure water to clean. This eliminates the build up of chemicals and other additives that attracts dirt and debris.
This was my second time using Zerorez, and I will continue to do so. They are professional, efficient, friendly and so respectful of my home. Justin was a wonderful technician, I will be requesting him in the future! I highly recommend Zerorez!!
Lori R.
McKinney, TX
Consistent quality of service and good results!
Very professional and friendly service!