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based on 83878 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
carpets looked and smelled cleaner. very good technician
Terrible job. When I called to request a different technician the lady told me she couldn’t do it. You just lost a really good customer
The tech that came out, Joe V, was really knowledgeable and thorough. I have referred you all to my in laws because of our experience with him.
They arrived on time, were very good about calling and letting me know what I thought which procedure would be best for me and then called after to make sure I was satisfied! Love it!
Customer service
I was in somewhat of a time crunch with my carpet cleaning request and Ron Self called me almost immediately after requesting more information and walked me through the entire process and made it so easy and quick! Great job and super simple. Thanks!
We are very happy with the results of our carpet cleaning. Honestly, the carpet does look like it's brand new. Will use Zerorez in the future.
H e didia good job.
Good customer service. Pet spray too expensive.
Loved the professionalism. Our tech took the time to show me all they’d gotten out of our carpets. Love doing business with Zerorez every year.
Showed up on time. Did a very good job. Carpet looked great afterwards. Lot of spots were removed where the dog takes his treats!
We will certainly use them again.
Technician was very nice, informative, and incredibly good
Professional caring service.
Excellent service rep. Rugs have never been so clean. On time and professional. Thank you!
The tech did a thorough job of cleaning and explained everything that needed to be done. He was careful, prompt and courteous.
Chemical free
Our technician, Mike (Miguel) did an excellent job cleaning our carpets and tile. He was very courteous, professional, and thorough. He communicated with us throughout the process.
This is our third time using Zerorez and we have been pleased each time. This visit was the best. We will continue to use your services.
I was quote one price on the phone and different when they came and tech left without saying anything and they send someone else and it wasted my time.
Great service, great results!
Every time the guys are very nice and do a great job.
Love the method and product used to clean.
Technician was professional, did a great job and my rooms looked beautiful.
Very good work and great representative.
Great service. Charles was very personable, explained everything and did a great job on my carpets and ceramic tile. I would definitely recommend Zerorez and will use them again.
Everything.
William is very conscientious. He gave it everything he had cleaning my 2 couches. And the carpets are spotless.
Carpet looks and feels brand new
Our service technician was great. He explained everything he was doing and more than once asked me if I was satisfied.
Customer service Pearson Charles
One area in office still has spots.
I did not notice it before TECH left.
I just asked him if all spots were gone.
The lack of soap residue in your cleaning solution.