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based on 83878 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
As always, your technician was professional, knowledgeable, friendly, and arrived within the promised timeframe. The technician was a wealth of information in regards to carpet types, colors which show less dirt, and overall carpet care. These are just a few of the reasons why I only use Zerorez.
No residue left in carpet
The products used to clean are not harmful to the environment.
Technician was on time, very polite and went back over a couple of areas for me. Will continue to use zerorez.
Get the grout cleaner.
Your people are always friendly, courteous and do a great job. It would have been better this time if you had been able to schedule the job earlier since we had a big pet stain in a prominate area, I treated it with club soda and an enzyme cleaner. which made little difference. After being there for several days, Evan was not able to get the stain out. Fortunately, the smell is gone. First time our big dog ever had an accident. We may decide to replace the carpet.
Products work. Tech valentino excellent, helpful.
Services are scheduled for 12/22
Darwin did very thorough job of cleaning our carpet😊
All the staff are so professional and do a great job.
Would never schedule on a Friday afternoon again.
Tech not here until we’ll after 5pm “cleaned three bedrooms, living room and hallway” scotch guarded all rooms and was finished and gone in less than one hour. Only two areas really needed attention (by back door and in front of the couch). In the past the carpet looked new again - right now the carpet looks like it has not been cleaned. Very disappointed.
Randy was the technician and he was very professional and knowledgeable about the products and how they worked best. Products seem to work better than other companies.
Good service
The technician was very knowledgeable and can tell us what needs to be done in my house
The techs are always friendly and professional. They listen to your concerns and try their best to remove stains.
Jeff was prompt and very pleasant. He was very well informed and I learned several things about cleaning up pet issues. He told me about your tile cleaning as well as how long this carpet cleaning will last.
I highly recommend Zerorez
Absolutely work and out-perform others. On Zerorez’s first visit to my home they were able to get out stains that had been there for years and previously treated by other companies.
Also received great and professional service from the Zerorez tech that just treated my home.
Very good. Thanks
Nick was cordial, polite and very pleasant. He was didactic with regard to procedure and policy. In addition to his friendliness Nick made us feel we were included in the process. His attitudinal
posture was the best. Way to go Nick your company should feel honored for some like you to show suck dedication!
Technician was very thorough and explained everything clearly. Very polite and did a great job on the carpet
Radio ad
Good service. Good results.
I like that no toxic chemicals were used to clean the upholstery.
The technician was very knowledgeable and explained each step before proceeding.
I appreciated the reminder telephone call giving the estimated time of arrival for the tech.
On time and always do a great job .
Your technicians are well trained and do an excellent job. They are very courteous and polite. I have used Zerorez for several years and have never been dissapointed.
Michael was fantastic! Friendly, knowledgeable, clearly explained the process, did the job, walked me through the finished job, explained how contactless payment worked. Superior service!
Very kind staff, both in-person who performed the cleaning, and by phone.
Clean carpets. Over all Great service!
Reasonable prices.
The MAIN attraction was the technician Ken. He was on time, thorough and worked quickly...that’s all anyone can ask for! I appreciate his professionalism, his attention to detail and willingness to please. Give that man a raise.... PLEASE!

Joseph was very nice and did a wonderful job.