Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83878 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 3, 2020 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joseph was very nice and did a wonderful job.

Report a concern   December 3, 2020 — Rated 10 out of 10 by Kathleen Duff Zerorez Dallas/Ft. Worth
What do you like about our products and services?

As always, your technician was professional, knowledgeable, friendly, and arrived within the promised timeframe. The technician was a wealth of information in regards to carpet types, colors which show less dirt, and overall carpet care. These are just a few of the reasons why I only use Zerorez.

Report a concern   December 3, 2020 — Rated 9 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue left in carpet

Report a concern   December 3, 2020 — Rated 9 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products used to clean are not harmful to the environment.

Report a concern   December 3, 2020 — Rated 10 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was on time, very polite and went back over a couple of areas for me. Will continue to use zerorez.

Report a concern   December 3, 2020 — Rated 8 out of 10 by P.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

Get the grout cleaner.

Report a concern   December 3, 2020 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your people are always friendly, courteous and do a great job. It would have been better this time if you had been able to schedule the job earlier since we had a big pet stain in a prominate area, I treated it with club soda and an enzyme cleaner. which made little difference. After being there for several days, Evan was not able to get the stain out. Fortunately, the smell is gone. First time our big dog ever had an accident. We may decide to replace the carpet.

Report a concern   December 3, 2020 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Products work. Tech valentino excellent, helpful.

Report a concern   December 3, 2020 — Rated 10 out of 10 by T.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Services are scheduled for 12/22

Report a concern   December 3, 2020 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darwin did very thorough job of cleaning our carpet😊

Report a concern   December 3, 2020 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All the staff are so professional and do a great job.

Report a concern   December 3, 2020 — Rated 0 out of 10 by C.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Would never schedule on a Friday afternoon again.
Tech not here until we’ll after 5pm “cleaned three bedrooms, living room and hallway” scotch guarded all rooms and was finished and gone in less than one hour. Only two areas really needed attention (by back door and in front of the couch). In the past the carpet looked new again - right now the carpet looks like it has not been cleaned. Very disappointed.

Report a concern   December 3, 2020 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy was the technician and he was very professional and knowledgeable about the products and how they worked best. Products seem to work better than other companies.

Report a concern   December 3, 2020 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service

Report a concern   December 3, 2020 — Rated 10 out of 10 by W.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very knowledgeable and can tell us what needs to be done in my house

Report a concern   December 3, 2020 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techs are always friendly and professional. They listen to your concerns and try their best to remove stains.

Report a concern   December 2, 2020 — Rated 10 out of 10 by Nancy Mc Murray Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeff was prompt and very pleasant. He was very well informed and I learned several things about cleaning up pet issues. He told me about your tile cleaning as well as how long this carpet cleaning will last.

I highly recommend Zerorez

Report a concern   December 2, 2020 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Absolutely work and out-perform others. On Zerorez’s first visit to my home they were able to get out stains that had been there for years and previously treated by other companies.

Also received great and professional service from the Zerorez tech that just treated my home.

Report a concern   December 2, 2020 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good. Thanks

Report a concern   December 2, 2020 — Rated 10 out of 10 by Marvin Bosley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nick was cordial, polite and very pleasant. He was didactic with regard to procedure and policy. In addition to his friendliness Nick made us feel we were included in the process. His attitudinal
posture was the best. Way to go Nick your company should feel honored for some like you to show suck dedication!

Report a concern   December 2, 2020 — Rated 10 out of 10 by Dana Reedoe Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very thorough and explained everything clearly. Very polite and did a great job on the carpet

Report a concern   December 2, 2020 — Rated 10 out of 10 by H.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Radio ad

Report a concern   December 2, 2020 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service. Good results.

Report a concern   December 2, 2020 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that no toxic chemicals were used to clean the upholstery.

The technician was very knowledgeable and explained each step before proceeding.

I appreciated the reminder telephone call giving the estimated time of arrival for the tech.

Report a concern   December 2, 2020 — Rated 10 out of 10 by Harold Quant Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and always do a great job .

Report a concern   December 2, 2020 — Rated 10 out of 10 by Linda Kent. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians are well trained and do an excellent job. They are very courteous and polite. I have used Zerorez for several years and have never been dissapointed.

Report a concern   December 2, 2020 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Michael was fantastic! Friendly, knowledgeable, clearly explained the process, did the job, walked me through the finished job, explained how contactless payment worked. Superior service!

Report a concern   December 2, 2020 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very kind staff, both in-person who performed the cleaning, and by phone.

Report a concern   December 2, 2020 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean carpets. Over all Great service!
Reasonable prices.

Report a concern   December 2, 2020 — Rated 10 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The MAIN attraction was the technician Ken. He was on time, thorough and worked quickly...that’s all anyone can ask for! I appreciate his professionalism, his attention to detail and willingness to please. Give that man a raise.... PLEASE!


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