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based on 83878 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff are always professional and do a very thorough job. And the price is very competitive to other companies. The house always feels very fresh after their cleaning job.
Todd did an excellent job cleaning our carpet! We are very pleased with his service! I loved how quick our carpet dried up!
It was quick and the stains in the hallway were removed. This is the first time that I had used this service. I thought it was pricey for my little tiny space. My house is less than 1000 sq ft and only 3 rooms and a hallway were cleaned and within those rooms half or less of the carpet was cleaned. This resulted in about 300 sq. ft of carpet cleaning. Overall, the technician that came was pleasant and hard working and I would definitely recommend the service to someone else.
Paul, the carpet cleaner, was prompt and did a good job of cleaning dirty carpets.
Technician Todd did an Excellent Job...very Thorough, very Professional !!!
Great technician
The friendly professional service of the tech that did the job. We liked that no chemicals or residue was used or left on carpet.
Easy to make an appointment. Quoted over the phone. Same price as from technician when he arrived. Arrived on time. Professional technician explained process. Walked through and asked questions on carpet and needs. Worked diligently. Cleaned carpets and cleaned up afterwards.
Work done as expected.
Professional carpet, stone flooring, tile, shower and tub surround, and granite countertop cleaning. Excellent results. Worth the money.
My tile floor looks great. I’ll for sure call you back. Susan Dotson
Jeremy was great. Really did a good job
I like that it is a safe cleaning solution that will not cause people or animals side effects for its use!I like the power of its formula and the after affect of a cleaner home!
The technicians are professional, prompt, and efficient. We have used Zerorez for several years and highly recommend their services.
Fast and thorough
The technician did fine but there are still stains in the carpet- and it wasn’t treated as I saw online with the agitator. He did one pass with a single machine then tried to sell me $75x3 for a treatment I didn’t need. I don’t think it was worth the $210 I was charged.
The tech was outstanding. He was able to remove all the stains from my carpet. When he finished, it looked new. For the price, it was a great deal.
My technician was very thorough.
Service was performed efficiently and timely.
The technican did a poor job with cleaning my carpet.
After the cleaning, there were still coffee stains in carpet. The last time we had your service, no stains were seen after the cleaning.
Had a problem with the cleaning. When we tried to schedule a follow up visit, the first time they just did not call or show up. They rescheduled us 3-4 times. The right hand didn’t know what the left hand was doing. I lost my confidence in the company. I have used this company for years and I’ve always been satisfied but this was a very bad experience.
get carpets really clean.
I am very pleased with the results of my carpet cleaning & the way the technician worked without any hesitation to complete his work.
I know he had a problem finding my home because he was given the wrong address.
I also know I repeated my address several times since there is a street in Dallas with the same name. I live in Irving, not Dallas.
I want to complement D'Marcus on the care he took while he worked. My daughter & I are
very impressed with his job.
Thanks, I will & have recommended Zerorez to several of my Friends.
M.L. Devers
Prompt! Did a great job and very thorough! Would use him again!!
The technician was great. We had both carpets and tile done. He worked with us prior to starting to see what concerns we had. Took his time to make sure the job was done right the first time. Had us inspect the floors when he was done.
We have used Zerorez for years. They are the only one we have confidence in.
Jeremy was considerate, happy worker as he attended to the duct cleaning. I was surprised however when he told me that cleaning the vent louvers were additional cost....I had already been told the fan in the furnace was another 175 which I agreed to and it was done. It should not cost more to wipe down the louvers on each vent....and should be part of the 350...a damp rag onboard would do the job. I did bring that to Jeremy's attention and I managed to get 3 wiped down ,but wish he had asked if I wanted to do them all....I think I said that in passing but may not have been clear. The whole reason to contract with zr was because I saw dirt on the louvers and they should be cleaned without additional charge. I want you to ask J if he remembers cleaning the the middle bedroom duct across from the furnace door.
Love the Customer Service, attention to detail, and quick and easy booking of appointments.
Gets the carpet super clean
Service was great. Floor looks amazing

I didn't see any products but the carpet looks clean