Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83878 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 13, 2020 — Rated 7 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Our wooden floor were left with water residue. We had to mop to clean up.

Report a concern   December 13, 2020 — Rated 9 out of 10 by Jan Warzecha Zerorez Dallas/Ft. Worth
What do you like about our products and services?

best carpet cleaning company I have ever used!
Would recommend them to everyone !

Report a concern   December 13, 2020 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   December 13, 2020 — Rated 10 out of 10 by R.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, on time, great service.

Report a concern   December 13, 2020 — Rated 10 out of 10 by Charles White Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How efficient the tech was and how thorough his was. The floors look great...smell new and a nice scent to them.

Report a concern   December 13, 2020 — Rated 10 out of 10 by M.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, professional, and through.

Report a concern   December 13, 2020 — Rated 10 out of 10 by L.B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job

Report a concern   December 13, 2020 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look so much better and the tecnniitionwas great—very nice too.

Report a concern   December 13, 2020 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy was terrific!

Report a concern   December 13, 2020 — Rated 10 out of 10 by Megan Herriott Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was amazed that the stains in our carpet were able to be removed. I thought for sure we'd be replacing carpet, but they made it look like new! Thanks!

Report a concern   December 13, 2020 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, honest and excellent service. Well done.

Report a concern   December 13, 2020 — Rated 10 out of 10 by Carolyn Teague Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No odor, left carpets clean and fresh

Report a concern   December 13, 2020 — Rated 10 out of 10 by B.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technician and good service

Report a concern   December 13, 2020 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Natural products; helpful and professional staff.

Report a concern   December 13, 2020 — Rated 10 out of 10 by S.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the fact you don't use detergents.
Have used a couple of different carpet cleaner services in the past but zerorez is by far the best.

Report a concern   December 13, 2020 — Rated 0 out of 10 by T.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet initially looked clean but then not clean. I did not want chemicals and this is what I got. Unfortunately, they are needed to get the carpet cleaned.

Report a concern   December 13, 2020 — Rated 10 out of 10 by Victor Perez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent communication via email and text, arrival with scheduled window, texhs wear masks and shoe covers, easy payment via phone

Report a concern   December 12, 2020 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Service

Report a concern   December 12, 2020 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love it that the whole home feels "clean" from removing the dust buildup in the ducts!

Report a concern   December 12, 2020 — Rated 10 out of 10 by D.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, cleaning is excellent and price is right.

Report a concern   December 12, 2020 — Rated 8 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

The service was fine. The carpet looks good.

Report a concern   December 12, 2020 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

prompt service.pleasant and courteous techs,,clean up after themselves..easy to deal with.

Report a concern   December 12, 2020 — Rated 10 out of 10 by R.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best carpet cleaning results we've ever experienced since moving here fifteen years ago!

Report a concern   December 12, 2020 — Rated 9 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used Zerorez multiple times to clean our carpets. They always do a thorough job and the results keep us returning. On this experience the tech arrived an hour after our selected appointment window with very limited communication about the delayed arrival.

Report a concern   December 12, 2020 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Justin, your technician, was extremely informative and had great customer service skills.

Report a concern   December 12, 2020 — Rated 7 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

No help in moving the furniture. Rigid rules on room. If we don't move the furniture, the area needs to be clean is much smaller. Should be able to combine some small area with small rooms due to furniture.
Will try somebody else next time and see what they do.

Report a concern   December 12, 2020 — Rated 10 out of 10 by Joseph Clews Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man who made the service call to our residence was clean cut, sharply dressed, and was an excellent listener up front to what my wishes were,

Very efficient, thorough, and fast!

Report a concern   December 12, 2020 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job and little waiting for an appointment

Report a concern   December 12, 2020 — Rated 9 out of 10 by Mark Sunderland Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Zerorez process does an excellent job of cleaning spots and makes the carpet look great.

Report a concern   December 12, 2020 — Rated 10 out of 10 by N.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet has never looked this good. Thank you for your services.


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