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based on 85423 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician clearly explains what he's going to do and why he does it. Everything was very clean.
It is non toxic and really cleans our carpets.
The technician was very professional and patient. We haven't had our carpets cleaned since we moved in 6 years ago. How embarrassing but fascinating at the same time.
Fridley excellent job and never try and up sale every time
Our tech was great, fast and friendly service. He was knowledgeable about the best way to treat our furniture.
Raymond did an excellent job. He was so personable and caring towards an aging parent. It was an older carpet with lots of pet stains and it turned out amazingly above our expectations.
The man Caesar was delightful and did a great job .
Great quality of cleaning and customer service
great servuce, great products.
Great value, timely completion of services, excellent customer service.
Left carpet clean and soft.... no residue or chemicals.
Your representative was personable and was skilled in the use of his equipment. We are pleased with the cleanliness of our carpet. Thanks for an excellent experience.
Prompt, efficient, pleasant and a good job.
He was done very quickly and it didn't have that fresh clean scent...It does not look much different.
I was disappointed in the level of cleanliness -
My tech was polite and so very professional - I just think that I have done a better job with the deep stains when I have cleaned it myself.
Good service, technician was on time, polite and did an excellent job cleaning our carpet.
Great service
Pleasant technician; on time; job well done!
Would recommend and use again.
Associates were very informative, the carpets look great, prices for doggy spots is a little pricey but it did get the smell and spots out.
Zerorez has cleaned our carpets several times over the past few years. The technicians have always been professional and our carpets look new when they are finished! I would not use any other service!
Our provider seemed very knowledge, was efficient, and did an excellent job.
You were very prompt; and efficient in cleaning my carpet. Also the tech was very helpful.
Customer service was by far the best
Develop a solution for the removal of TOUGH STAINS!!!!!!!!!!!!!!!!!!!!!!!!
Quality work, very informed of what needed to be done and explained each process, and friendly service.
Had to mop the floor after technician left due to streaking. Also water was left on my wood floor, not cleaned up.
Every employee was kind and respectful. Our carpet is cleaner than it has ever been. This is the only way we will have our carpets cleaned from now on!!
Carpets dry fast and are not crunchy when they dry.
Showed up on time and before, kept me informed on appointment time and arrival. Nice young man, Nick did the work.
I am extremely haapy with the finished product. Disappointed with this last service call, as my 1-3 pm appt arrived at 5 pm.