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based on 85423 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great, professional and quick work.
The technician was very polite and knew his job. Did a great job on the carpet.
Friendly and fast service
Cleaning technician was very informative and explained everything prior to starting the work. He was very professional and asked questions regarding any stains and was sure to point out anything that he saw or smelled as a concern. He also provided me with a solid estimate on treatment of my carpets after stains were addressed. I will continue to use Zerorez in my home and will absolutely recommend Zerorez to family & friends.
Seems the spots we needed cleaning didn't come out.
I liked the service man, he could answer all my questions. He did a very good job.
10/10!
Great service - The service person was excellent...
The flash treatment for pets.
Such a great amount for a small area.
Polite and efficient people!
I LOVE the punctuality, the service, the customer service of the technician, the communication. Everything is great. Will always use Zerorez and no one else.
Excellent carpet cleaning
Does a great job and does not take long.
Easy scheduling. Service tech was very nice. No chemicals! Didn’t take long to get done.
The guy that cleaned my carpet was awesome very nice and professional
Quality of work provided and dedication to customer service!
No soaps to leave residue.
Our technician went above and beyond - fully explaining the processes, moving all furniture, working with difficult tile / carpet conditions, and everything looks phenomenal.
Professional and thorough.
On time and very nice
Terry, our technician was great!
The tech did an awesome job on my carpet. He explained his procedures. He was very pleasant
Customer service was great, tech was very progressional and friendly. Tech made Ease of working inside & out of our home very simply. Everything was done in a timely fashion. Our floor dried well and looks good. Thanks for practicing CDC guidelines.
Carpet cleaning
Javonn B was very professional, polite and knowledgeable about what needed to be done. He was very quick and efficient! He explained and walked us through everything he was doing! Very good kid and we would love to have him back the next time we use your company. Thank you Javonn!!
Easy booking and great results!
The associate was awesome. And the carpets look so much better.
After the tech left we used our ultraviolet light on the carpet that was treated for pet stains and the stains still showed up. We have been customers for about 15 years and have never tested the carpet after it was cleaned and now I’m wondering what I have been paying for all of these years.
Zerorez always does a great job sanitizing my carpets!
I had the 3 deal room special only wanted 2 rooms and a hall which had been cleaned multiple times b4 with no issues the technician tried to upset one room to make it 1.50 a foot or he would not do it. Well I had him clean the hall only. And leave still had to.pay for full price. I have never had this before called in and they.backed the technician I have been customer for MANY YEARS idk if I still will be. They had just cleaned that same room march 3rd without increasing the price. I will not have this technician backing my home . He had only been with them 4 months