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based on 83868 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
If unsure about an area to clean, ask rather than just leave it and not do it. I had a small section on one side of the bed in my bedroom that I had moved everything from the floor that was there and it was very evident because it was all on top of my bed, but he didn’t get that little area against the walls on two sides and on the one side at the bed. Otherwise I am quite pleased
The technician was friendly and very helpful. He did the most excellent job on my very dirty carpets and I definitely will be using their service again.
The technician was very respectful and helpful. The cleaning process did just what Zerorez said it would do and my ducts are now clean and dust free. I have had my carpet and ducts cleaned by Zerorez and was satisfied each time.
Great service and always on time.
I am extremely haapy with the finished product. Disappointed with this last service call, as my 1-3 pm appt arrived at 5 pm.
The technician clearly explains what he's going to do and why he does it. Everything was very clean.
It is non toxic and really cleans our carpets.
The technician was very professional and patient. We haven't had our carpets cleaned since we moved in 6 years ago. How embarrassing but fascinating at the same time.
Fridley excellent job and never try and up sale every time
Our tech was great, fast and friendly service. He was knowledgeable about the best way to treat our furniture.
Raymond did an excellent job. He was so personable and caring towards an aging parent. It was an older carpet with lots of pet stains and it turned out amazingly above our expectations.
The man Caesar was delightful and did a great job .
Great quality of cleaning and customer service
great servuce, great products.
Great value, timely completion of services, excellent customer service.
Left carpet clean and soft.... no residue or chemicals.
Your representative was personable and was skilled in the use of his equipment. We are pleased with the cleanliness of our carpet. Thanks for an excellent experience.
Prompt, efficient, pleasant and a good job.
He was done very quickly and it didn't have that fresh clean scent...It does not look much different.
I was disappointed in the level of cleanliness -
My tech was polite and so very professional - I just think that I have done a better job with the deep stains when I have cleaned it myself.
Good service, technician was on time, polite and did an excellent job cleaning our carpet.
Great service
Pleasant technician; on time; job well done!
Would recommend and use again.
Associates were very informative, the carpets look great, prices for doggy spots is a little pricey but it did get the smell and spots out.
Zerorez has cleaned our carpets several times over the past few years. The technicians have always been professional and our carpets look new when they are finished! I would not use any other service!
Our provider seemed very knowledge, was efficient, and did an excellent job.
You were very prompt; and efficient in cleaning my carpet. Also the tech was very helpful.
Customer service was by far the best
Develop a solution for the removal of TOUGH STAINS!!!!!!!!!!!!!!!!!!!!!!!!
I like the clean smell of my carpet afterwards. They also dry fairly quickly. The technicians are good. The one we had the other day, Tyler, even arrived earlier than the window (by about 5 minutes). He was done in an hour, which was also great! Great service and a great price!