Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83862 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 14, 2021 — Rated 10 out of 10 by O.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great work and results!

Report a concern   April 14, 2021 — Rated 10 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very thorough and answered all our questions. We would recommend and commend Jeremy.

Report a concern   April 14, 2021 — Rated 10 out of 10 by Jeannine Spaulding Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet dries very fast, and no residue left behind

Report a concern   April 13, 2021 — Rated 0 out of 10 by B.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Bait and switch.

Report a concern   April 13, 2021 — Rated 10 out of 10 by Richard Lee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man who came out was friendly, professional, and most informative concerning carpet care.

Report a concern   April 13, 2021 — Rated 10 out of 10 by C.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

A great job. Very professional. Explained the invoice.

Report a concern   April 13, 2021 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy process, no chemicals and kind technician!

Report a concern   April 13, 2021 — Rated 10 out of 10 by Teresa Lightfoot Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Hi, we were so happy with everything and the tech was amazing. Thank you!

Report a concern   April 13, 2021 — Rated 9 out of 10 by John and Kathy Burt. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, fast, good work very clean

Report a concern   April 13, 2021 — Rated 10 out of 10 by N.E.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jacob was very accommodating and I like the 'no chemicals' approach.

Report a concern   April 13, 2021 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals. Caesar was great

Report a concern   April 13, 2021 — Rated 10 out of 10 by Linda Yanez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That your products are pet friendly and won't harm either!

Report a concern   April 13, 2021 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your employee was so good. Very courteous! He did an outstanding job!!

Report a concern   April 13, 2021 — Rated 10 out of 10 by David Schoemaker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was great. They did a great job cleaning the carpets.

Report a concern   April 13, 2021 — Rated 10 out of 10 by Hubert Howard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   April 12, 2021 — Rated 10 out of 10 by Jennifer Joyce Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mario was great. Friendly, hard worker, pays attention to the details and tells it like it is. Didnt try to talk us into anything expensive and unnecessary.

Report a concern   April 12, 2021 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was prompt, polite and did a great job,

Report a concern   April 12, 2021 — Rated 10 out of 10 by O.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like it, the product they used is not chemical, and Dave is an experienced tech. I am happy with the services. Thank you!

Report a concern   April 12, 2021 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians are always so friendly and helpful but not to pushy about upgraded services.

Report a concern   April 12, 2021 — Rated 10 out of 10 by M.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician Jacob was awesome! Not only did he clean the carpets great but he was so friendly to my kids!

Report a concern   April 12, 2021 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bobby Johnson the tech who cleaned the carpet was phenomenal.
He did a great job, explained the process and was quick and efficicient

Report a concern   April 12, 2021 — Rated 10 out of 10 by Jaymes Rock Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, the two men worked very hard and while taking their time finished in a timely manner. My carpets are only 2 years old and looked great when they left. Thank you! I have 3 dogs and 1 cat, they're all small pets but have their fair share of making the house hairy and messy. Getting your carpets cleaned every year with Zerorez your carpets and home will thank you.

Report a concern   April 11, 2021 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look so nice & clean, and they dried pretty quickly with my ceiling fans. The technician was very nice, knowledgeable, & professional. He answered all my questions, & I won't hesitate to use Zerorez again.

Report a concern   April 11, 2021 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and knowledgeable. And the process actually cleans.

Report a concern   April 11, 2021 — Rated 4 out of 10 by S.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The techs were good but the job done were okay. The previous tenant had a dog and once the carpet were dried there was very strong smell in the carpet. We had to replace carpet and padding in the master bedroom.

Report a concern   April 11, 2021 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was great! However, I think we miscommunicated because I wanted the kitchen floor to be cleaned and sealed. Based on the invoice, the floor was cleaned but not sealed. I would like to have it sealed. Should I call to make another appointment.

Name removed
Phone number removed

Report a concern   April 11, 2021 — Rated 8 out of 10 by M.D.L.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

A little bit more reasonable.

Report a concern   April 11, 2021 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet cleaning was very effective & the technician was very thorough & personable. Arrived st promised time & did a great job.

Report a concern   April 11, 2021 — Rated 10 out of 10 by Sheila Owens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They don’t leave the carpet soaked. They are normally on time, courteous and Pricing is reasonable.

Report a concern   April 11, 2021 — Rated 10 out of 10 by Robert Klauer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything!


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