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based on 83862 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Loved the service! My technician was so polite and very thorough with the service provided as well as his explanation of the process and all of the options for any adds I may want or need. He made sure he gave me the exact price ahead of time as well. I will definitely be using zerorez in the future!
Great job! The service tech is very professional.
Their product works, my carpets always look so much better after they are finished.
everything was fine
My carpet came out looking and smelling like new!
Service was very professional & products did a very good job on our very old carpet. Technician was very courteous & explained the whole process.
Professional and FAST service. Arrived early. Courteous and customer service based employees!
Very cooperative techs, good cleaning.
Cons: expensive, don’t move furniture
Customer service attention to detail.
It was very easy to book online. The service tech was very nice and explained everything. When I booked online, I selected a few options by accident that didn’t apply to our house. The tech noticed them and removed the charges since they didn’t apply. I was thankful for his honesty.
Todd was on time, professional and did a fantastic job.
Makes my carpet look like new.
It was a great experience
Customer service was not very good and did not explain their process well!
Easy online scheduling. Text reminders. Invoice sent by email. All helpful! Great technician.
Great clean. Friendly service . Good price
Best employees and fast, friendly service. The technician did a great job cleaning our carpet and we are 100% satisfied
Overall great service and great product.
Your Technician needs to explain better what they are doing when cleaning your carpet.
We need pet treatment is certain areas. Come to find out he had spray the pet treatment through the entire house. There was no need to do the entire house. I was thinking he was pre-treating the carpet. I showed him the stains I was concern about. He walked through the house and didn’t see any other stains, but the small area I showed him. I believe he was just trying to get extra money. That not how you treat your returning customers. We will not be needing y’all services any longer. You want to take advantage of people.
Exceptional service at a fair price!
I Love the fact that chemicals aren't used and my carpet came out super clean
The duct cleaning process was great! We were walked through the steps and shown videos of what our vents looked like. The technician was so polite and informative. We definitely recommend ZeroRez!
Great customer service & techs...floors look awesome!
Your carpet guy did a outstanding job.
Overall service was Great! The Tech was very knowledgeable and professional.
we'll use Zerorez again!
Well done, always professional.
The young man that cleaned our carpet was very interested in doing a good job. We are very pleased with the results. This is the second time to clean our carpet. We will continue to use your company.
Easy to schedule/Prompt/Fast and effective. Good price for service.
It actually made floors clean. It was fast and efficient. The serviceman was very professi
Not that clean for $200