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based on 83868 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I would love if the carpet would dry faster
I installed high quality carpeting through several rooms in my home in 2012 and have used only Zerorez to clean them over a half dozen times. The carpets look and feel like new! Zerorez has been a great investment to keep my carpeting clean and in near perfect condition over the years. I would highly recommend this company to others!
I gave a review online, but Cesar was wonderful he was so honest and hard working. Did a great job, he is the reason I will use you again.
First name removed
Technician was on time and very nice. He went to work cleaning my carpet and did a great job.
The service person was extremely knowledgeable, courteous, and went out of his way to be sure we were completely satisfied before he left.
The spray from the tile cleaner got on our new wood floors and they won’t come clean. There are streaks where the wood got wet. Also, a wood threshold was broken. Although the tile are carpets loom clean, my new wood floor looks dirty.
I was impressed by the honesty of Zerorez agent Raymond. He was professional, and with a positive attitude. Upon looking at the house's airduct system, he realized it was clean. He let me know that it was unnecessary to go ahead with the service. Honesty is priceless. I will definitively recommend Zerorez to my friends and will continue to use Zerorez for the cleaning of the carpet and the airduct system when necessary.
Promptness when scheduled; Technician was courteous and professional. He did an amazing excellent job cleaning and treating our carpet.
Professional, thorough and polite
Then please call me!
Professional hardworking and knowledgeable service technician! My floors turned out amazing 🤩 The marble is so clean and looks wonderful!
The service technician was a delight to meet. He provided some very good advice on how to avoid some of the tough stains that we looked to removed. I will absolutely use ZeroRez again.
Great job on my carpet.
The floors look great. Will see how they hold up but right now they are beautiful.
Ken did a great job. Was very nice and friendly and answered all my questions.
Love them. Very good work
Excellent service and great results.
The young man was a good talker but he did not spend as much time cleaning as previous others for the same amount of rooms. There were areas (spots) that I felt weren't cleaned enough.
The exclusive products that Zerorez uses, will never use another company again.
Smooth, efficient and personable staff
Everything went according to plan and met my expectations perfectly. Our technician was nice and went above and beyond. Really this has been the best experience of the last several months. There always seems to be some excuse for inconsistency in other services. Will have you back in the future and would recommend. Thanks for doing what’s expected.
Tech did an amazing job
Carpet still looks dirty in an area.
Offer additional treatments to address target areas.
Great work! John V the tech did a amazing job! Highly recommend!
Tyler did a great job. Very professional, friendly and knowledgeable. He gets and A+
The gentlemen that came to clean my carpets were very friendly, knowledge and helpful.
Great technician. Good job and carpet looks like new and no more doggie smells
Not leave water all over the floor
On time, professional, and friendly. Carpets look and feel great!
The technition was professional and respectable. I highly recommend his services.
You do great work, but you are overpriced. We’ve hired you twice and both times it felt like a bait and switch: the end price was shockingly higher than what we expected (without adding any extra services).