Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83869 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 31, 2021 — Rated 10 out of 10 by Terri Hinojos Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service technician was on time, worked diligently to wipe out a pet stain & entire carpets looked great after the cleaning!

Report a concern   March 31, 2021 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and fast.

Report a concern   March 31, 2021 — Rated 10 out of 10 by Roselinda Allen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was great, carpets look and smelled clean

Report a concern   March 31, 2021 — Rated 0 out of 10 by K.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Have your Tech not be rude when questioned about the bill. Not fly through my neighborhood and upset my neighbors because he is upset.

Report a concern   March 31, 2021 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the people who provided the service and your patented technology.

Report a concern   March 31, 2021 — Rated 10 out of 10 by Marc Hoffman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good quality- good pricing- good service

Report a concern   March 31, 2021 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darren was really great! He had quite a big job to do on our carets but he took his time and worked really hard to make our carpets look great! Thank you so much!

Report a concern   March 31, 2021 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great, friendly, fast!

Report a concern   March 31, 2021 — Rated 10 out of 10 by Tracy Roth Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything!! Been using Zerorez for probably 12 yrs now.
The stains don't come back & very fresh & very clean after. The technicians are very prompt, clean & do a great job.
I'm a local Realtor & give your number to clients as well😁👍
Great job Zerorez.
Thank you,

Report a concern   March 31, 2021 — Rated 5 out of 10 by A.O. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpets were clean but we can achieve similar results with a rented steam cleaner for much less money. I had hoped that more of the normal wear and small spill stains would be removed by the professional system.

Report a concern   March 31, 2021 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Do a great job. Very professional. On time

Report a concern   March 31, 2021 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

fabulous job, quick service and dries quickly too -professionals were kind and went out of their way to make me happy

Report a concern   March 31, 2021 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They do a good job. My beige carpet looks beige again.

Report a concern   March 30, 2021 — Rated 10 out of 10 by A.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Personal service and true results.

Report a concern   March 30, 2021 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had an outstanding technician in Nick! Our carpet is cleaner than it’s been in a very long time...and it even smells fresh! He was on time and explained his process clearly. We could not be more pleased!

Report a concern   March 30, 2021 — Rated 10 out of 10 by Ken Smithson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job cleaning tough stains

Report a concern   March 30, 2021 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The results were better than I expected. My carpet is old and has very definite high traffic areas. I was pleased that it did get the few worse stains that I was worried about.

Report a concern   March 30, 2021 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great !!

Report a concern   March 30, 2021 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Consistent with services

Report a concern   March 30, 2021 — Rated 10 out of 10 by Jennifer Heasley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciate the variety of services and fast responses, but most of all, the technicians were beyond wonderful! They were extremely friendly, knowledgeable and went the extra mile for me.

Report a concern   March 30, 2021 — Rated 9 out of 10 by V.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We loved it all
Just floors were a little messy afterwards (our wood floors that were NOT cleaned I mean)

Report a concern   March 30, 2021 — Rated 10 out of 10 by Elvira Thomas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff, superclean carpets, no residue, no allergies, and not expensive

Report a concern   March 30, 2021 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Overall the process went very smoothly. The tech did a great job of explaining everything and in the end our carpets look great!

Report a concern   March 30, 2021 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were nice and did the job right.
Thank you

Report a concern   March 30, 2021 — Rated 10 out of 10 by Kristin Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez cleaned the carpets in the house we moved out of and the house we moved into. They did a great job at both places! The carpet in our old house was 17 years old as far as I know and it looked great when they were done. They got our some stains that I had given up on. I also had them clean the ceramic tile in the entryway - it was textured tile and just seemed to hold onto the dirt. Wow! - what a difference it made! Wish I could have afforded to have them do the whole downstairs tile areas. Would definitely recommend them and will certainly use them again in the future!!!!!

Report a concern   March 29, 2021 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy did a great job cleaning our carpets. I chose Zerorez because you guys offer a service with zero chemicals. :)

Report a concern   March 29, 2021 — Rated 10 out of 10 by Yadira Hance Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was excellent and he explained everything.

Report a concern   March 29, 2021 — Rated 10 out of 10 by B.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

- Technician was very knowledgeable and taught us some things about getting our carpets cleaned.
- Technician was punctual and did an excellent job.
- We would definitely use your company again if we weren't moving out of state.

Thank you for our great-looking carpets, Joe! :-)

Report a concern   March 29, 2021 — Rated 8 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

On my job, the edges weren't done very well. Took my black light to it after it had dried and still had a lot of pet residue left where the vacuum didn't seem to get to near the edges and baseboards... The test of the floor came out great.

Report a concern   March 29, 2021 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products worked for my home very goodq


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