Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83870 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 27, 2021 — Rated 0 out of 10 by C.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Charged for cleaning my rug and it did not even show a difference. Fell like I flushed $180.00 down the toilet.

Report a concern   March 27, 2021 — Rated 10 out of 10 by Richard Davenport Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I got my ductwork cleaned and I feel it was worth every cent!!! Thanks Zerorez

P.s. i’m dyslexic so I hope I didn’t spell your name backwards

Report a concern   March 27, 2021 — Rated 9 out of 10 by Jennifer Stribling Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are very professional

Report a concern   March 27, 2021 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals used on carpeting.

Report a concern   March 27, 2021 — Rated 10 out of 10 by Debra Brannam Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleans and doesn't leave any residue. Nice fragrance too

Report a concern   March 27, 2021 — Rated 10 out of 10 by Jennifer Jensen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech, Edwin G, was great. He worked so hard to get the stains out of our carpet and he did a great job. He clearly explained what we could expect ahead of time, but the results came out even better than we expected. He was on time and very efficient. And the price was very affordable.

Report a concern   March 27, 2021 — Rated 10 out of 10 by A.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean, Fresh with no residue. this was the 2nd time to use Zerorez.

Report a concern   March 27, 2021 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did a great job.

Report a concern   March 27, 2021 — Rated 4 out of 10 by K.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I just think the areas was rushed through and there's still dirty looking area. The technician was nice and courtesy however there were several distraction which is the reason I believe the carpet looked like it's not shampooed. We don't have small children and the house is only a little over a year old. It's not like our carpets were really dirty and lots of dirt spots

Report a concern   March 27, 2021 — Rated 9 out of 10 by Juliet lee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Throw up, tons of dog hair and mud brought in from after when it rains on their paws, paint and art stains from my 3 year old, drink spills, you name it and it WAS probably on our carpets... all gone now! Our bedrooms not only looks good but more importantly they smell so much better, I'm telling you what... 100% worth it!

Report a concern   March 27, 2021 — Rated 10 out of 10 by Robyn English Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was so helpful and my floors looked great!

Report a concern   March 27, 2021 — Rated 10 out of 10 by T.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service with clean carpets

Report a concern   March 27, 2021 — Rated 10 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning was great but the technician did not wear a mask.

Report a concern   March 27, 2021 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You all did a great job getting the stains out of our carpet. The two gentlemen you sent out were polite and did an outstanding job!

Report a concern   March 27, 2021 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The people in our home were so kind and professional. They worked so hard and had a great attitude the whole time.

Report a concern   March 27, 2021 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Consistently good people and good results

Report a concern   March 26, 2021 — Rated 9 out of 10 by T.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man who did my air duct cleaning was outstanding, very professional and his clean up / communication with me was excellent. Would hire him in a minute for any type job.

Report a concern   March 26, 2021 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The feel of the carpet after cleaning.

Report a concern   March 26, 2021 — Rated 10 out of 10 by Karen Harris Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I always use Zerorez. Their service technicians and the cleaning process is superior to any other!

Report a concern   March 26, 2021 — Rated 10 out of 10 by J.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Was pleased with the results & met our expectation.
Bobby was very pleasant and was great explaining before hand the additional treatment.

Report a concern   March 26, 2021 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality and professionalism.

Report a concern   March 26, 2021 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service man was quick and on time. He did a great job and the carpets dried fairly quickly.

Report a concern   March 26, 2021 — Rated 10 out of 10 by P.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   March 26, 2021 — Rated 10 out of 10 by T.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, no smell, honest about what could be fixed and what could not. Since our carpet is almost 20 years old. It looks very good.

Teresa Krieger

Report a concern   March 26, 2021 — Rated 5 out of 10 by N.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Several of the carpet stains didn’t improve much after drying, despite paying extra for flooding/vacuum extraction. Technician seemed to do his work fine, just not that happy with paying so much money and still ending up with some stains.

Report a concern   March 26, 2021 — Rated 9 out of 10 by E.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service. They show up as scheduled.

Report a concern   March 26, 2021 — Rated 0 out of 10 by J.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

First time ever to have carpet cleaned where there are huge spots still showing. Sp0tent almost $250 and this is not acceptable.

Report a concern   March 26, 2021 — Rated 8 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

Run the fan/bower in the HVAC unit and clean up what ever debris spits out from what ever the airduct vacuum did not capture. We had debris come out each vent once our fan came on and it was an inconvience to have to clean up as we thought Zeroez equipment would have captured it.

Report a concern   March 26, 2021 — Rated 10 out of 10 by K.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job on cleaning my carpets! Professional and courteous. Love the way my home looks thanks to Zerorez. You guys Rock!

Report a concern   March 26, 2021 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule and the technician was exceptional. The results were quality and satisfying.


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