- Phone: (214) 372-5326
- Visit Website
based on 83869 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Courteous, efficient, offering good advice.
Randy was was very professional explain what he was going to do also friendly and personable ***clean the carpet explain what to do after finishing and timeframe for drying no issues he was great!
Cancelled appt at last minute requiring plan changes to accommodate new date. Carpet was not cleaned properly so had to have them come back out
Logistics and scheduling
Returned to make service right
The gentleman who cleaned our carpets was so nice and professional
Professionalism, service and price. We’ve used ZeroRez for years and have always been pleased
Prompt service, and no better carpet cleaning process than ZEROREZ.. our carpets look brand new!
Did not get the traffic areas clean and the tech said that’s normal. I wish for 218 I would know it wouldn’t get clean.
I have been a long time customer but had never tried tile cleaning with carpet cleaning. Everything done quickly & I was very pleased. The person cleaning was very nice, neat and did a great job!
Easy to schedule appointment online, professional and friendly personnel, great jog cleaning carpets and very happy with the results.
Smells fresh and brightened up the carpet and upholstery
The carpet looks good but I was surprised parts of carpet was still wet 10-12 hours later. Jeremy was real nice but a couple things bothered me. #1 he moved a small table of mine (I did not ask him too) & he broke an antique bowl that belonged to my Grandmother. Its broken beyond repair. #2 was it sounded like something was broken or stopped up so he asked me for a paper clip to fix the problem. When I called the office about the broken bowl, they were not aware & Jeremy had taken pictures & said he uploaded them so office was aware of problem. I expect reimbursement for the item.
Great technician
Professional and hard working
Did a great job
Carpets look like new!
We love Zerorez! We have used their services multiple times. Our technician was very personable, knowledgeable and did an excellent job for us. We appreciate the zero detergents, the zero toxic chemicals and the zero residue!! We will continue to utilize Zerorez and will recommend them to everyone we know!!
The cleaning was nothing extra. The amount of money you're spending I didnt expect my floors to remain damp for hours. I feel like someone else could have given me the same type of service for half the price.
Friendly Staff & Excellent Service
Tech’s were great
Is is fast and no chemicals
Prompt professional. No crunchy carpets.
The technician on site was well versed and very informative on your product and the needs for our home. He worked with us every inch of the way to ensure we were happy and satisfied not only with the final outcome but cost. We will be utilizing Zerorez again in the future for our floor/upholstery needs.
Professional, doesn't leave soapy residue
Carpet looks great, technician great!$
Friendly and knowledgeable technicians. Fabulous results
Carpets that are soft and fresh smelling
Our tech Todd was great! He explained everything well, and was very knowledgeable about what he was doing. We asked him
To clean some hard to clean cushions and he had some trouble, but he did not give up on them. Our play room couch looks brand new. I never thought that could happen.
Edwin did a great job. We are pleased with his work
The tech that came out was very friendly, knowlegeable and did a great job! Carpet looks great!
Prompt, efficient, informative, great results!
Charged for cleaning my rug and it did not even show a difference. Fell like I flushed $180.00 down the toilet.

The technician was very helpfull and knowlegeable of the services and products.