Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83869 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 29, 2021 — Rated 10 out of 10 by F.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very helpfull and knowlegeable of the services and products.

Report a concern   March 29, 2021 — Rated 10 out of 10 by Christine Morgan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous, efficient, offering good advice.

Report a concern   March 29, 2021 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy was was very professional explain what he was going to do also friendly and personable ***clean the carpet explain what to do after finishing and timeframe for drying no issues he was great!

Report a concern   March 29, 2021 — Rated 0 out of 10 by P.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Cancelled appt at last minute requiring plan changes to accommodate new date. Carpet was not cleaned properly so had to have them come back out

Report a concern   March 29, 2021 — Rated 7 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Logistics and scheduling

Report a concern   March 28, 2021 — Rated 9 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Returned to make service right

Report a concern   March 28, 2021 — Rated 10 out of 10 by V.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman who cleaned our carpets was so nice and professional

Report a concern   March 28, 2021 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism, service and price. We’ve used ZeroRez for years and have always been pleased

Report a concern   March 28, 2021 — Rated 10 out of 10 by Ana Boyd Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt service, and no better carpet cleaning process than ZEROREZ.. our carpets look brand new!

Report a concern   March 28, 2021 — Rated 0 out of 10 by T.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Did not get the traffic areas clean and the tech said that’s normal. I wish for 218 I would know it wouldn’t get clean.

Report a concern   March 28, 2021 — Rated 10 out of 10 by Karen Boeckman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have been a long time customer but had never tried tile cleaning with carpet cleaning. Everything done quickly & I was very pleased. The person cleaning was very nice, neat and did a great job!

Report a concern   March 28, 2021 — Rated 10 out of 10 by Sandra Pettigrew Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule appointment online, professional and friendly personnel, great jog cleaning carpets and very happy with the results.

Report a concern   March 28, 2021 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Smells fresh and brightened up the carpet and upholstery

Report a concern   March 28, 2021 — Rated 5 out of 10 by T.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet looks good but I was surprised parts of carpet was still wet 10-12 hours later. Jeremy was real nice but a couple things bothered me. #1 he moved a small table of mine (I did not ask him too) & he broke an antique bowl that belonged to my Grandmother. Its broken beyond repair. #2 was it sounded like something was broken or stopped up so he asked me for a paper clip to fix the problem. When I called the office about the broken bowl, they were not aware & Jeremy had taken pictures & said he uploaded them so office was aware of problem. I expect reimbursement for the item.

Report a concern   March 28, 2021 — Rated 10 out of 10 by Jarod Hill Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technician
Professional and hard working
Did a great job

Report a concern   March 28, 2021 — Rated 10 out of 10 by N.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look like new!

Report a concern   March 28, 2021 — Rated 10 out of 10 by Cathy Burns Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We love Zerorez! We have used their services multiple times. Our technician was very personable, knowledgeable and did an excellent job for us. We appreciate the zero detergents, the zero toxic chemicals and the zero residue!! We will continue to utilize Zerorez and will recommend them to everyone we know!!

Report a concern   March 28, 2021 — Rated 4 out of 10 by J.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The cleaning was nothing extra. The amount of money you're spending I didnt expect my floors to remain damp for hours. I feel like someone else could have given me the same type of service for half the price.

Report a concern   March 28, 2021 — Rated 10 out of 10 by Mariana Lopez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly Staff & Excellent Service
Tech’s were great

Report a concern   March 28, 2021 — Rated 10 out of 10 by William Sullivan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Is is fast and no chemicals

Report a concern   March 28, 2021 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt professional. No crunchy carpets.

Report a concern   March 28, 2021 — Rated 10 out of 10 by L.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician on site was well versed and very informative on your product and the needs for our home. He worked with us every inch of the way to ensure we were happy and satisfied not only with the final outcome but cost. We will be utilizing Zerorez again in the future for our floor/upholstery needs.

Report a concern   March 28, 2021 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, doesn't leave soapy residue

Report a concern   March 27, 2021 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great, technician great!$

Report a concern   March 27, 2021 — Rated 10 out of 10 by P.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and knowledgeable technicians. Fabulous results
Carpets that are soft and fresh smelling

Report a concern   March 27, 2021 — Rated 10 out of 10 by Daniel & Jerica Homes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech Todd was great! He explained everything well, and was very knowledgeable about what he was doing. We asked him
To clean some hard to clean cushions and he had some trouble, but he did not give up on them. Our play room couch looks brand new. I never thought that could happen.

Report a concern   March 27, 2021 — Rated 10 out of 10 by F.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Edwin did a great job. We are pleased with his work

Report a concern   March 27, 2021 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech that came out was very friendly, knowlegeable and did a great job! Carpet looks great!

Report a concern   March 27, 2021 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, efficient, informative, great results!

Report a concern   March 27, 2021 — Rated 0 out of 10 by C.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Charged for cleaning my rug and it did not even show a difference. Fell like I flushed $180.00 down the toilet.


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