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based on 83492 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service by technician
My technician was great!! He had a face mask and shoe coverings on as soon as he arrived, I didn’t even have to ask him about coverings. He explained the process thoroughly, and he used the corner covers to protect my walls from his hoses. He left the area looking great!
Very professional, great customer service and quality of work.
Very easy to book and always very courteous service people! Alberto was the nicest!
Professional, clean, and reliable!
Your representative was professional and quick. We're happy with the job.
My carpet is clean in the end.
My technicians (they had to come out twice due to fire lanes in front of my home and parking issues) were both fantastic. Professional and courteous and so nice. They did a great job. I’m so pleased!
The service man and his knowledge.
Carpets do not clean. I also had an ink stain about the size of a quarter and after zerorez was done the stain spread and now it is about 20-30 inches around. Very dissatisfied and we had been using zerorez for 10 years
Satisfaction guaranteed
No chemicals -just clean
I have been very pleased with Zerorez's products and the service was excellent too. The young man who did the work was also great. Thanks for everything.
Technician was great and the carpets looked very, very good afterwards.
No chemicals! Upfront pricing and no hard sell for add-ons. Friendly, efficient technicians.
Value. Promptness. Courteous service workers
On time and quality job
Paul did a great job. He is very pleasant and knowledgeable. Everything looks bright and fresh. I have used your company multiple times and will continue to do so. Thanks!
I spent almost $3000 to clean my house floors (tiles/hardwood/carpet). I have house cleaning ladies who comes to clean the house every 2 weeks at a fraction of the cost I spent on Zerorez yesterday. However, after seeing what your one crew person did cleaning up my floors, I can honestly tell you that my house cleaning crew are better in cleaning up the floors. There were too many to count spots left on the floors (especially on hardwood), which I could simply wipe off with a wet tissue paper. So, I am not certain what your definition of 'clean' is. I should have just done the carpet cleaning with your company, then I would still think the name Zerorez as a good company. I will tell all my friends NEVER to use Zerorez for the hardwood/tile cleaning. True Waste!!!
My carpets look great. Alberto did a terrific job .
Like that there's not a soap residue left in the carpet.
Very professional team and got the job done as stated.
My technician was great and very informative about the whole process!
Tech did an excellent job of cleaning carpets, especially in high traffic areas.
Javier was professional, courteous and did a great job!
Work is good but price is very high
Keith did an amazing job!! He was on-time and was very thorough. He took his time to explain the process with me and he answered each of my questions.
Everything!
Tech always does a good job and carpets are very clean. Plus on time service.
Very professional, great customer service and quality of work.