Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83492 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 1, 2022 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The price was very good with my special. The carpets look great after cleaning and they dry fairly quickly. The techs are very professional and efficient. I really like Zerorez!!!

Report a concern   May 1, 2022 — Rated 9 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service.

Report a concern   May 1, 2022 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were friendly, punctual, and efficient.

Report a concern   May 1, 2022 — Rated 10 out of 10 by Craig Shepler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very prompt and excellent results.

Report a concern   May 1, 2022 — Rated 10 out of 10 by Charity Parker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had such a great first experience with Zerorez! Our technician, Dexter, did a wonderful job. He was very respectful of our time and property. He explained the process and what he was doing, then left us with clear instructions for the post treatment care of our floors. I was very pleased with the results and love our now stain free carpets!

Report a concern   May 1, 2022 — Rated 10 out of 10 by Cyndee Henzler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All

Report a concern   May 1, 2022 — Rated 7 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Be on time or reschedule us. You were way past our allotted time of 1 to 3.

Report a concern   May 1, 2022 — Rated 10 out of 10 by W.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional techs, walk the house and ask questions to fully understand the desired outcome before work begins

Report a concern   May 1, 2022 — Rated 9 out of 10 by V.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was thorough and personable.

Report a concern   May 1, 2022 — Rated 10 out of 10 by L.S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fred The company’s Representative, took excellent care of our carpet and explained in detail, how to get the best care of our carpets and how often to clean them.

He worked and lifted spot that was caused by rubber bottoms from musical instruments and some furniture.

We are totally satisfied with Fred and Zerorez!

Report a concern   May 1, 2022 — Rated 10 out of 10 by Tiffany Fish Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional! I was able to schedule quickly. I will recommend Zerorez to others. Thank you!

Report a concern   May 1, 2022 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kind technicians that do a great job cleaning my carpet.

Report a concern   May 1, 2022 — Rated 10 out of 10 by Marci Pounders Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Super professional and no weird carpet residue. Just nice fresh and clean.

Report a concern   May 1, 2022 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mario was the best he new his job and completed it expertly

Report a concern   May 1, 2022 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemicals. Very deep clean. No leftovers for mildew to grow under carpet. Professional service people.

Report a concern   May 1, 2022 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There is no smell other than clean! Carpets are very soft.

Report a concern   May 1, 2022 — Rated 9 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemical smell.
Carpet is soft when it dries- not stiff.

I had a problem with my arrival time assignment. You worked with me to adjust that time.

Friendly technician.

Report a concern   May 1, 2022 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean carpet

Report a concern   April 30, 2022 — Rated 0 out of 10 by C.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I've used your service a few times before and my carpet was never this dry feeling, like it wasn't cleaned good. The tech said that because the carpet was a year old that it might not clean good. I used your service in a ten-year-old trailer and it felt better than this one.

Report a concern   April 30, 2022 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The man who dud the work was great!

Report a concern   April 30, 2022 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Communication was great, our technician Fabian was great.

Report a concern   April 30, 2022 — Rated 10 out of 10 by T.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and clean service.

Report a concern   April 30, 2022 — Rated 10 out of 10 by P.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zero rez does a great job!

Report a concern   April 30, 2022 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Booking online is a bit misleading. There were items that my technician told me that were not stated in the online pricing that made my price go up. I think a phone call should be made to the customer to go over any extra details so that the customer knows they should quote things differently possibly.

My technician was great and I'm very happy with my service regardless of the above!

Report a concern   April 30, 2022 — Rated 10 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The man who came explained the services clearly. He was professional. No residue and this is the first company I have hired that I was very happy with the results.

Report a concern   April 30, 2022 — Rated 10 out of 10 by Karen Gober Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always dependable and techs do a good job and fast.

Report a concern   April 30, 2022 — Rated 10 out of 10 by V.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentlemen that came to my house to actually do the cleaning was kind, professional, and helpful.
BUT, the man that scheduled my cleaning was, rude, un willing to help and NOT PROFESSIONAL AT ALL. HE identified himself as Arron.

Report a concern   April 30, 2022 — Rated 10 out of 10 by V.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had a great service tech and i am very satisfied with the outcome.
Thank you for the terrific service

Report a concern   April 30, 2022 — Rated 10 out of 10 by E.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job and thorough.

Report a concern   April 30, 2022 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Javier was great! Professional and got the job done well. Very pleased with the end result.


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