What our clients think of us!

The technician was very pleasant and professional in the cleaning of the carpet. She called to let me know she was on her way. My carpet looks good.

Evan G. was super friendly and did an amazing job on our carpets. That look brand new! You definitely have a top notch employee in Evan!

Professional staff and ability to get out stains

Jeremy was so nice, personable, and professional.

Professional and did a great job cleaning my tile and carpets.

Charles was very helpful and honest about what services I needed for my carpet and rug! Everything is clean now :)

Technician arrived on time, checked with me often to see if the work was being done to my satisfaction, cleaned up and we did a final walk around. Technician was both personable and professional.

Professional and efficient.

Jacob was excellent. He listened to my requests and patiently addressed my concerns. He was detailed and thorough. 10/10.

Good good commutation

Quick and thorough. Didn’t push me to include more services.

Stewart was so courteous and efficient. He did a great job cleaning our rugs.

Great job cleaning our carpets. Really fresh and clean feel afterward.

Great service! We had are air ducts and dryer vent cleaned. Our tech was so very professional and got straight to work. He showed us before and after which was amazing. I will definitely be a returning costumer.

Natural & "clean" cleaning solution.

the cleaning was excellent and the customer service is second to none great company.

I like The way the rugs look and feel with no residue. As you know from my record we clean some rugs almost every year using your company. The young men that were here seem to be particularly efficient and helpful

Years ago out of my house that had candlewax on it and it came back just like new. This was very impressive that it came out. Obviously your company knows what they’re doing and I’m happy to use your services almost every year

Randy and Joe were very professional and explained the process before beginning.
They did and excellent job and was there for about 45 minutes. They also told me about the other things that the company provides

Technician was awesome. Did exactly what he said he would do. Floors look good. Upstairs turned out flawless.

I always use your company to do my cleaning for my carpet, tile and all my furniture. You are the one that I rely on to do a fabulous job. Your Techs are Smart, professanly, friendly and effectient.
Always have a great experience and can rely on your Techs to do the very best job. thank you so very much for your wonderful employees.

On time, no smell, stays clean

Technician did not have neutral cleaner on hand, so another appointment had to be scheduled to finish the job. It’s disappointing to schedule a weekend around the cleaning, prep an area, and have to reschedule - especially when this same space has been cleaned by zerorez before.

Your tech was amazing

did not do work that was stated, took 10 phone calls to speak to owner, and he sent a rude supervisor to our home and nothing was doing. the owner has not called me back and I have proof from another company that my ducts still show dirt in them. 850.00 later what a joke of a company. there whole website is false advertising,

My experience with Zerorez was the worst of any service industry I have dealt with. I have never been so frustrated by the lack of concern to perform a job to a client’s satisfaction. First there was the broken machine and the huge stains on a just replaced carpet. I explained the carpet was just replaced and that area would have to be cleaned. The tech said it is just water…it won’t stain. There are no chemicals…just water. His response was let’s reschedule. My response was “not an option”. Okay, someone is bringing a different machine/new hoses Tech sat in his truck for two hours. I went to check on tech and he tells me maintenance won’t let him run his hoses through the staircase or from the balcony. I get maintenance and they said no problem. The tech said the guy with the hoses has come and gone. He said we would have to reschedule..it was late and he was tired. Once again, my reply was “not an option”. This job needed to be completed that day. So the guy comes back and I show the tech the first bathroom he worked on and said the tile and grout were not much cleaner than they were prior and he said that is with 1000psi and the best chemicals (I was sure he said no chemicals involved). Anyway, he continued on with bathroom and laundry room tiles as well as the master shower and within 30 min. said he was done. I told him it did not look clean at all. The company I use gets the tile looking brand new and the shower didn’t look any different. Once again, he said this is the best we can do with 1000psi and the best chemicals. I told him it was unacceptable and again said I could reschedule. I had a cleaning crew in the apartment who asked if they could show me how they could get the tile and grout clean. With a spray bottle that contained water, soap and some vinegar cleaned everything beautifully.
I have not paid the bill. Firstly, the job was unsatisfactory. For $100, my cleaning crew cleaned everything and the tile and grout looked brand new. I don’t want to pay for a service that I had to get redone. I understand the offer to come back out but plenty of chances were given on that Friday. I was offered a $200 discount but would like another $100 deducted for the extra money I had to pay my cleaners.

I love the kind hearted customer service & excellence in all they do!

Excellent service - from scheduling with the office to the technician that came over. Very happy.

The work was well done. The young man was very polite and timely with the work. Would use the company again

Great cleaning, but the carpets took much longer to dry than even what the technician said. I thought it’d take a couple of hours. We were told 6 to 8 hours. It actually took over twelve hours! We had an 8AM appointment for the whole house which finished around 10AM, but the carpet was still damp in areas when we went to sleep. It really was an unexpected pain to not be able to return furniture to the carpeted areas for so long. Other than that, the experience was fine.

No pressure to buy extra services and no residue on the carpet.