Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83492 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 16, 2022 — Rated 10 out of 10 by H.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Competent friendly service. Pleased.

Report a concern   May 16, 2022 — Rated 10 out of 10 by Jody Delzell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My guy showed up on time, worked quickly, and left nice, clean carpets!

Report a concern   May 16, 2022 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great results!

Report a concern   May 16, 2022 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, cleaner showed up on time and cleaned carpets and tile specified. Attendant was professional and courteous. Already recommended to my next-door neighbor. Thanks

Report a concern   May 16, 2022 — Rated 10 out of 10 by Jackie sifuentes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning & per stain removal

Report a concern   May 16, 2022 — Rated 10 out of 10 by V.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue left
Cleans well

Report a concern   May 15, 2022 — Rated 10 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez has always been on time and very attentive to my needs. I have not called another company since I started using their services years ago.

Report a concern   May 15, 2022 — Rated 10 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job every time!!

Report a concern   May 15, 2022 — Rated 10 out of 10 by L.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great my guy was great kind and clean. I was surprized by all the charges when I had called to make the appointment the girl on the phone explain to me about the cost of some of the procedures I just couldn't believe how fast they added up. I did receive a discount for my first time ordering the service it just covered all the taxes. I forgot the name of my representative he was awesome.

Report a concern   May 15, 2022 — Rated 10 out of 10 by G.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was thorough and friendly

Report a concern   May 15, 2022 — Rated 10 out of 10 by Janice Ouhrabka Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, hard working technician
Love this company

Report a concern   May 15, 2022 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks great every time after cleaning.

Report a concern   May 15, 2022 — Rated 10 out of 10 by Kirsten Bomar Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Had heavy pet soil removed from carpet by Mario. My carpet looks like new again.

Report a concern   May 15, 2022 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Pet friendly, good experience with most technicians, and consistently great results.

Report a concern   May 15, 2022 — Rated 10 out of 10 by M.E.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rep did a good job

Report a concern   May 15, 2022 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and efficient

Report a concern   May 15, 2022 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and area rug came out clean.

Report a concern   May 15, 2022 — Rated 10 out of 10 by Deb Yung Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dexter was great, told me everything that he was going to do and he did a great job.

Report a concern   May 15, 2022 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that the solutions used are pet friendly...I didn't have to "quarantine" my little dog.
The Zerorez technician was very respectful, patient and professional in explaining the procedures and what to expect. He was a wonderful asset to Zerorez.
My carpet is off-white and at least 20 yrs old. He did a beautiful job in restoring it.

Report a concern   May 15, 2022 — Rated 10 out of 10 by Joe Garvey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality products and professional service

Report a concern   May 15, 2022 — Rated 10 out of 10 by Donna Roff Zerorez Dallas/Ft. Worth
What do you like about our products and services?

John was the technician who came to my home. He was not only professional but personable as well. He explained everything to me and what all he was going to do. He left me all my options. And it was for me to determine what would be done. I had had another technician from this company about two or three years ago and was incredibly disappointed. Let me just say that John has turned my head around and redeemed Zerorez in my book. He is definitely an asset to their company. I look forward to using them again. My carpets are soft as the day they were put in!

Report a concern   May 15, 2022 — Rated 5 out of 10 by L.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The stain I had them come out and clean looks the same. The stain didnt come out and it was $300. Not worth the money.

Report a concern   May 15, 2022 — Rated 10 out of 10 by Liza Wilhite Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean

Report a concern   May 15, 2022 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service tech was friendly. Asked if we had any concerns. Did a great job.

Report a concern   May 15, 2022 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service!

Report a concern   May 15, 2022 — Rated 10 out of 10 by Jim Phillips Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good quick service 👍👍😊

Report a concern   May 15, 2022 — Rated 10 out of 10 by L.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product and service were excellent. Jesse did an awesome job.

Report a concern   May 15, 2022 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My first experience with Zerorez was excellent. I was worried that the tech that came to my house had not completed all of the steps that it takes to get my carpets clean. Not only was that thought erased from my head entirely, he was fast and actually removed stains that have been in my carpet that no one else had been able to remove. I will always use Zerorez and will tell all of my family and friends about your company.

Report a concern   May 14, 2022 — Rated 10 out of 10 by Joy Lee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We’ve used Zerorez several times due to our puppy who has had some issues. They do an amazing job cleaning the carpets and our rooms feel new after. Every technician who has been to our house is professional and friendly. Couldn’t recommend Zerorez more!!

Report a concern   May 14, 2022 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism of the entire experience. Customer service was outstanding.


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