- Phone: (214) 372-5326
- Visit Website
based on 83492 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality and efficiency and reasonable
The tech did a great job. What I did not like was that I wanted him to clean off several small throw rugs that would have taken 30 seconds and he wanted over $40, then $20, then free. By that time I had already hosed them down. Always give your customer more than they expect.
Professional and thorough service on our office carpets and rugs.
I like that the cleaners were not harsh chemicals.
Carpets were not steam cleaned. Your machine cleans with cold water and my carpets looked the same after they were supposedly cleaned. It took all day and all with fans all over for carpets to dry. I’ve used zerorez for ten years and this was a horrible service
We feel our Zerorez service man was very thorough and worked very hard to get the best result.
On time. Professional.
The cleaning has always surpassed my expectations. I have a lot of experience with carpet cleaning and I am always impressed with the results i see after a cleaning. The technicians have always been very friendly and very fast. Thank you !
The professionalism of the tech.
He was nice and knew his “stuff”
My carpet is 20 years old and it was looks great now
The carpet did not come clean in one room and looked worse than before it was cleaned. When I called to get it fixed the person first told me I just need to replace my 2 year old carpet. Then after several weeks and emails (where they tried to say my carpet was stained and I demanded he send me where that was notated…it wasn’t) they agreed to come out and re-service the room. The appointment was set up for Monday 8-10. I finally called at 10:30 and was told sorry that person wasn’t working today. I was then rescheduled for two days later from 8-10. I called in the morning to makes sure I was on the schedule since this was the second day I had to rearrange my work schedule. They assured me I was. Then at 10 after not hearing from the technician I called again (the lady was super friendly and apologetic) she assured me that he would be coming within the hour. The technician worked quickly and that was fine. To answer the question though no I wouldn’t recommend this company.
I have used Zerorez before and they always do a Great. Job
Your technician is very professional and personable . The carpets were cleaned to the point of being new and you were able to get out the pet stains and smells . I highly recommend your company .
Tech was very courteous and explained everything and very knowledgeable
My rugs and tile look almost brand new after Zerorez has been in my home. Your personal work very hard and provide great service. Very polite and respectful.
Very happy
You have impeccable service well pleased how clean my sofa and loveseat looked very bright and clean and the technician very efficient and professional
Quality work
No chemicals
Technician was great! He went above and beyond helping with stains and recommendations for the future.
I have been using Zeroez for several years and highly recommend. Best carpet cleaners i have ever used.
The technician, Javier, provided a thorough discussion of what to expect in the cleaning process and addressing specific problem areas.
On time, no bad smells, clean carpets
Fast and well done. My carpet is over 13 years old and while it did not look brand new again because it is almost white (previous owner nonsense), It looks really good. thanks!
He did a great job. Just had to make sure to share with how to best help us.
On time, efficient, informative and very friendly and helpful!
The tech was very knowledgeable and nice. He knew all about carpet cleaning, pet stains, and cleaning Persian rugs. We had an issue with our first appointment but Zerorez was quick to make it right and I appreciate that. My parent's carpet looks and feels 10x better.
Good job!!
Technician was efficient, knowledgeable & friendly!
Good service. Clean carpet. No residue.
My dog had urinated on my carpet in multiple locations… But primarily in one spot. The technician CJ did an outstanding job getting the urine out of the carpet. With the technology that Zerorez has, I could actually see the urine coming out of the carpet through the clear nozzle. And it was truly remarkable. And thankfully the horrible odor went with it.
THANK YOU ZEROREZ!!!!!