Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83840 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 13, 2022 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service. Easy to schedule an appt. Technicians were very courteous and knew what they were doing.

Report a concern   September 13, 2022 — Rated 9 out of 10 by J.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean non-toxic products, fast, friendly techs

Report a concern   September 13, 2022 — Rated 10 out of 10 by Scott Stemley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and thorough, thank you!

Report a concern   September 12, 2022 — Rated 10 out of 10 by G.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Due to allergies, I like the fact that no chemicals are used in the carpet cleaning process, just alkaline water.

Report a concern   September 11, 2022 — Rated 9 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The worker did a great job of cleaning our stairs and area rug! He was prompt, efficient, and very courteous

Report a concern   September 11, 2022 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The area cleaned looks absolutely wonderful as promised

Report a concern   September 11, 2022 — Rated 8 out of 10 by M.D.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Thank you. Did great.

Report a concern   September 9, 2022 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional, described the process he was going to use, did so in a timely manner,

Report a concern   September 9, 2022 — Rated 0 out of 10 by J.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

IMHO, only for carpets that are not very dirty.

Report a concern   September 9, 2022 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had a great experience with Zerorez. The service was timely and professional.

Report a concern   September 9, 2022 — Rated 10 out of 10 by Beth Mclaughlin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I can’t begin to tell you his impressed I am. The technicians are so personable and professional. Customer service is through the roof! And the results! My carpet and chair look brand new. I will never use any other company. Zerorez rocks!

Report a concern   September 9, 2022 — Rated 10 out of 10 by Kayla McEnturff Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the way my carpets look after they are cleaned by Zerorez. There has never been a time in the last 5 years that i have had a bad experience. The techs are very informative and helpful.

Report a concern   September 9, 2022 — Rated 10 out of 10 by E.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Isis was our technician and she was very nice. She was mindful of our cats and did an excellent job of cleaning our carpets. I would highly recommend Zerorez as the folks they employ are kind, knowledgeable and efficient. Plus the pet friendly, non-toxic products they use are a big draw for us! The carpets look great!

Report a concern   September 9, 2022 — Rated 10 out of 10 by Leslie Greer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Came immediately to my house. Representative was awesome. His name is Spencer.

Report a concern   September 9, 2022 — Rated 4 out of 10 by J.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

For the upcharges I was charged, the carpet still smells like urine. I am javing to replace my carpets.

Report a concern   September 9, 2022 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good work!

Report a concern   September 9, 2022 — Rated 10 out of 10 by James Townsend Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You show up as advised and preform as you say.

Report a concern   September 9, 2022 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Heard your advertisements on KLTY.

Report a concern   September 9, 2022 — Rated 10 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech did a wonderful job and was very pleasant.

Report a concern   September 8, 2022 — Rated 10 out of 10 by M.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

So effective, no harsh chemicals, great service

Report a concern   September 8, 2022 — Rated 9 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Trevor did a very was good job and was very pleasant young man. Time they told us was 1 to 3 and he didn't get here till about 3:30 or 3:45.

Report a concern   September 8, 2022 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Spencer did an excellent job. Thank you!

Report a concern   September 8, 2022 — Rated 9 out of 10 by Donald Moy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that Zerorez cleans carpets without using harsh chemicals or detergents. I appreciate the technician being on time and working efficiently to complete the job. He also kept me informed of his progress and politely answered my questions.

Report a concern   September 8, 2022 — Rated 10 out of 10 by Carie Beckler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was on time, very polite and knowledgeable of his job. He did a great job cleaning our couch. It looks brand new again and smells wonderful. I highly recommend using this company.

Report a concern   September 8, 2022 — Rated 10 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It is reasonable and it lasts for quite sometime.

Report a concern   September 8, 2022 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, neat and tidy with their equipment! It’s so easy to book an appointment!

Report a concern   September 8, 2022 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Card in the mail and Big Al on 106.1. He said to say Big Al sent me and I will get free Ranger Tickets.

Report a concern   September 8, 2022 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast service
No residue.

Report a concern   September 8, 2022 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I HAVE USED ZEROREZ ON PREVIOUS OCCASIONS. WILL USE AGAIN IN THE FUTURE.

I GIVE THEM A 10 ON A 10 SCALE..... !!!!!!

Report a concern   September 8, 2022 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service tech was thorough in the explaining process and answered all questions. Great customer service.


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