Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83840 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 22, 2022 — Rated 5 out of 10 by T.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I just can’t believe the price of pet deodorizer more than quadrupled the price!

Report a concern   September 22, 2022 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the non-toxic products Zerorez uses, and Jesse did an excellent job in explaining the cleaning process. Jesse was very professional and answered all my questions. The house smelled great after the carpets were cleaned. Thank you, Jesse!

Report a concern   September 22, 2022 — Rated 9 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Paul Fetui did a very good job.

Report a concern   September 22, 2022 — Rated 10 out of 10 by Demetre Koutros Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Price, service and quality of the product.

Report a concern   September 21, 2022 — Rated 10 out of 10 by leslie Ramos Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The most important point for us was the non-toxic cleaning. We also loved the customer service over the phone and the information that Buddy provided while he was here cleaning our carpets.

Report a concern   September 21, 2022 — Rated 10 out of 10 by Cindy Hubbard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product and process is very effective.
Also really like how courteous and professional your technician was. This was second time he was at our home and he was great!

Report a concern   September 21, 2022 — Rated 10 out of 10 by Richard Landenberger Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Most of all, the dedication of your employee to get the carpet clean.Thanks

Report a concern   September 20, 2022 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that there are no chemicals in the cleaning. I appreciate that you redid service to remove spots and clean areas that had been missed the first time

Report a concern   September 20, 2022 — Rated 10 out of 10 by A.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything went very smoothly. Jeremy was wonderful and very helpful in explaining the process

Report a concern   September 20, 2022 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Hard working to ensure the entire treated area is thoroughly cleaned and odor free.

Report a concern   September 20, 2022 — Rated 10 out of 10 by Angela Conley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My 3rd time to use these guys! Always Top Notch. The tech's are always so courteous and friendly and so professional. My carpets come out so clean. Highly recommended!

Report a concern   September 20, 2022 — Rated 0 out of 10 by C.V. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I have called in multiple times to help me with an issue where I have requested them to send me the before and after cleaning pictures of my Air Duct cleaning job. Its been little more than a week and I still haven't got all the pictures that I have requested for nor got any correspondence from the team.

This is so frustrating and disappointing

Report a concern   September 19, 2022 — Rated 10 out of 10 by O.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No pressure to add extra care

Report a concern   September 19, 2022 — Rated 10 out of 10 by John Nickolas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thanks! Great job, as always!

Report a concern   September 19, 2022 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Raphael was great and did a thorough job of explaining the new charges based on the size of our flooring; as well as did a fantastic job. Our tile and grout are gleaming and white.

Report a concern   September 19, 2022 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy was phenomenal!

I really like the zero residue left behind that only makes your floors and carpets dirtier faster!

Report a concern   September 19, 2022 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

thanks for a job well done.

Report a concern   September 19, 2022 — Rated 10 out of 10 by Judy Barr Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good prices and good service

Report a concern   September 19, 2022 — Rated 10 out of 10 by N.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service.!

Report a concern   September 19, 2022 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was great. He did good job explaining our options and went right to work and finished in a timely manner and the carpets look wonderful!

Report a concern   September 19, 2022 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was wonderful. He explained everything and did a great job cleaning and was very efficient with his time.

Report a concern   September 19, 2022 — Rated 10 out of 10 by Kerry Prisock Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician very nice and professional

Report a concern   September 19, 2022 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It cleans and dries quickly and cleaner better than the other guys. At the same price. They also hire great people

Report a concern   September 19, 2022 — Rated 10 out of 10 by M.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and does the job well.

Report a concern   September 19, 2022 — Rated 10 out of 10 by Amanda Travervo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They arrived as scheduled, did an excellent job cleaning all the rooms. Offered some great tips and additional products for our home air purifier. Great job!

Report a concern   September 19, 2022 — Rated 10 out of 10 by Eric Warner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job on our carpets! On-time, quick, clean and efficient!

Report a concern   September 19, 2022 — Rated 7 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

Better pricing for large jobs such as the one that was completed.

Report a concern   September 19, 2022 — Rated 10 out of 10 by Arelia Davis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was friendly and knowledgeable. My carpet looks beautiful and clean!

Report a concern   September 19, 2022 — Rated 10 out of 10 by Y.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Carpets really get clean and last clean a good while. Good pricing. Wonderful technicians. My tech on the 16th was the best ever. Zerorez is a great company.

Report a concern   September 19, 2022 — Rated 10 out of 10 by Phil Hamblin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They guy who came out was great. He was clean, courteous, professional, and did everything he could to get things as clean as possible. I couldn’t be more satisfied. .


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