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based on 83840 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service tech that came out was so nice and personable and came up with a plan for my carpet that I was able to afford. He did such a thorough job and I was very happy!
I had Zerorez do the air duct cleaning at my house. As promised during the appointment scheduling and also as mentioned in Zerorez website, I was expecting the service to include before and after photos to verify it is ZEROREZ® clean. But I didn't get such before and after photos.
I sent an email to Email address removed on Sep 21st asking for before and after photos. But I couldn't get any response.
So I don't know how it looked before and how it looked after Zerorez AirDuct cleaning (and don't even know how much Zerorez cleaned).
I have had Zerorez do carpet cleanings and grout cleanings at my home before. And I used to give a score of 10. This is the first time I am giving Zerorez a score of 5.
Arrived on time and they went about their business in a very professional manner
I like that you don't use chemicals
Technicians are great!
Respectful technicians and excellent job
My tile and grout never looked better! The technician who came out was knowledgeable and was very professional.
Communication was good about arrival. Courteous technician
How was very clean and even some old carpet spots came out. The free grout cleaning was a nice bonus. My kitchen is spotless. Thank you
I love the process. My carpet always looks like new. My tech this time was Derrick. He was wonderful. Efficient, careful , and detail oriented should
be his motto. Very personable and professional; a credit to your company.
Thank you for hiring good people.
The technician was super nice & polite. It's either the product or the equipment that ledt our tile floor grimey, chalky and visually unclean. Your 2nd technician cleaned it well but we lived with the icky floors for 5 days. We also originally had our living room rug cleaned. Waitedto put it back after the 2nd re-do cleaning and noticed it smells like amonia now. Even though he treated it before cleaning.
I appreciated the response when I asked the gentleman doing the cleaning, he was polite, took time to explain what & why he was doing. He explained everything he would be doing. He arrived on time and got right to work.
I will have your company again and again as I am very pleased with how the carpeting looks. Very clean, nicely done, good service.
Thank you verry much.
On time, excellent work. Ricardo was a great customer service person.
Cesar was very professional and explained what he would do. He did the cleaning very quickly
Paul was very professional, courteous and efficient.
Curious worker and he cleaned a spot good.
Very professional and my fillthy carpets look great
Pet friendly no harsh chemicals
Good service
The quality and the service
The tech was great. He explained all services and the job was good
You have clean carpets with no soap residue. Staff is always informative and pleasant.
Diamond was on time, kind, and hardworking. He did an amazing job on our carpets. We use Zerorez every year. They do not disappoint!
Mario C was my technician and he was fantastic. He was polite, professional and explained the procedures. On top of that he was on time. You are lucky to have Mario as an ambassador for Zerorez as he is an asset to the company.
Thank you Mario!
Charge less for cleaning tile. Compared to the carpet cleaning, it seemed to be the same amount of work but 2-3 times the cost.
Great Service
The experience was amazing, my technician was very knowledgeable and helpful. Thanks Zerorez !
Professional operation, carpet looks great afterwards, seevice technican was professional and thoughtful
JESSIE WAS MY TECHNICIAN AND HE WAS INCREDIBILE!! MY CARPETS HAVE NEVER LOOKED BETTER! HOPE TO BE ABLE TO REQUEST HIM FOR ALL MY CLEANINGS IN THE FUTURE!!

The service I received was excellent. Your costs are high and for that reason I’d not recommend to everyone. Perhaps a select few of my friends.