Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83470 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 8, 2022 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jesse was over the top better than an excellent employee. Thanks for sending him to our home.

Report a concern   November 8, 2022 — Rated 10 out of 10 by N.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Edwin G does a good job. He always wants to know if we are pleased with what he did and he is very thorough .

Report a concern   November 8, 2022 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician did an excellent job cleaning the carpet and answered all my questions.

Report a concern   November 8, 2022 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice and professional staff and technicians

Report a concern   November 8, 2022 — Rated 10 out of 10 by Deawn Goedderz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Edwin G was amazing...so knowledgeable and professional! Please tell him how good my sectional turned out. There was a spot that he had to really work on and when it dried, it looked really good.

Report a concern   November 8, 2022 — Rated 10 out of 10 by Ruth Brasier Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It exceeded my expectation. Better than any other carpet cleaning companies I've used.

Report a concern   November 8, 2022 — Rated 2 out of 10 by V.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The spots in my carpet that disappeared at time of treatment, slowly returned within days. I spent over $700 and my carpet looks the same.

Report a concern   November 8, 2022 — Rated 10 out of 10 by Ann Cooper Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician Spencer D. Was fantastic! He took care with cleaning the carpet and actually listened to my concerns regarding the cleaning process. He was also very respectable toward us. I will use this company again and request Spencer as the technician he was that great

I had had some very bad experiences with other big name carpet cleaning companies and the service we received from Zeroez was a relief! Zeroez delivers what they promise clean carpet!!

Report a concern   November 8, 2022 — Rated 10 out of 10 by Kenneth Nesbitt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tristan was on time, professional and our carpet looks great.

Report a concern   November 8, 2022 — Rated 8 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

While the representative was excellent , unfortunately my carpet still has odor

Report a concern   November 7, 2022 — Rated 10 out of 10 by Brandi Drake Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tile and carpet look amazing! Wish I would have done this sooner!!

Report a concern   November 6, 2022 — Rated 10 out of 10 by Abby Conley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everyone who comes to our home is professional & courteous. Fabian was amazing. He put extra care in his work. Thank you so much!

Report a concern   November 6, 2022 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Charlie, your tech, did an amazing job and even got stains out that other Zerorez techs were unable to do. He was punctual and professional!
Thank you,
Terri Last name removed

Report a concern   November 6, 2022 — Rated 10 out of 10 by A.M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always professional service providers that clean the carpets to look like knew

Report a concern   November 6, 2022 — Rated 10 out of 10 by Ehita Ehizokhale Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was clean

Report a concern   November 6, 2022 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was friendly, knowledgeable, and time efficient. The products are pet friendly and overall everything dried quickly.

Report a concern   November 6, 2022 — Rated 9 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ricardo was great.

Report a concern   November 5, 2022 — Rated 10 out of 10 by Sharon Beam Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality.

Report a concern   November 5, 2022 — Rated 10 out of 10 by Debbie McLendon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez was a great service, the tech was very professional and efficient. He did a great job, my carpets look new!! I would highly recommend them.

Report a concern   November 5, 2022 — Rated 10 out of 10 by Diane Diamond Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always have very friendly staff come to the house. They clean all the rooms thoroughly.
Have used them several times and will continue to do so. Rate them a 🔟

Report a concern   November 5, 2022 — Rated 10 out of 10 by Shanda Alvarez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was friendly and fast. The end result was great. And unlike another company I used, the price stayed the same. I will use your services again!

Report a concern   November 5, 2022 — Rated 1 out of 10 by L.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Technician was very nice. I purchased the job because of the advertisement which said 4 rooms for $99. Everything was an add on, such as stain removal, extra solution, etc. I could have rented a cleaner and did myself for less.

Report a concern   November 4, 2022 — Rated 10 out of 10 by Meta Ridings Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best tech ever very knowledgeable will only request him going forward. Heard my concerns, did some test cleaned and was spot on with his suggestions. Explained the powered water and lifter and even had a filter to show the crud that was in my carpets. Money we’ll spend , he should be training, very hands on and personable!100/10, great service Mario!!

Report a concern   November 4, 2022 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous, knowledgeable, considerate, and the couch is so much cleaner! Alberto did fab job.

Report a concern   November 4, 2022 — Rated 10 out of 10 by Bill Holt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice results

Report a concern   November 4, 2022 — Rated 9 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was on time and very attentive to the work.

Report a concern   November 4, 2022 — Rated 2 out of 10 by V.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You treated pet stains the 3rd week of Sept and we were pleased. We had a new stain now in the same room but a different location and you cleaned our carpet again. The original spots that were not visible before the current cleaning are now visible. We are very disappointed in this.

Report a concern   November 4, 2022 — Rated 10 out of 10 by Patricia Suesov Zerorez Dallas/Ft. Worth
What do you like about our products and services?

KLTE radio

Report a concern   November 4, 2022 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great. Sanitized. Only took a few hours to dry.

Report a concern   November 4, 2022 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was good, on time, and carpet is clean.


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