Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83839 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 10, 2022 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough & quick service.

Report a concern   December 10, 2022 — Rated 10 out of 10 by N.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dexter was great to work with very informative!!

Report a concern   December 10, 2022 — Rated 10 out of 10 by E.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always on time. Price is reasonable.

Report a concern   December 10, 2022 — Rated 10 out of 10 by Jonathan Parker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was very knowledgeable, detailed, and provided additional insight to maximize our clean until our next appointment.

Report a concern   December 10, 2022 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional! Great service and great job in all the rooms . Carpets look great!

Report a concern   December 10, 2022 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to make appointment. They follow up and call with ETA. Let’s you know what they’re doing. Very respectful and quick.

Report a concern   December 10, 2022 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech Edwin was exceptional!

Report a concern   December 10, 2022 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Techs were very friendly and professional. Took their time and did a great job with my old carpet.

Report a concern   December 9, 2022 — Rated 9 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was professional, friendly, cleaned our rugs and couch well, and informative.

Report a concern   December 9, 2022 — Rated 10 out of 10 by Amber Lee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was really great and communicated throughout the whole process. I was amazed at how clean our tile floors were when he was finished! Our tile hides dirt and grime really well and I have had such a hard time finding a way to thoroughly clean them without having to scrub by hand. Now that our kitchen had a deep clean it looks like we have completely different and new floor! I was honestly a little skeptical that they were actually clean and didn't need another wash but after using a white towel and cleaning spray, the towel was white - no more dirt! The difference is noticeable plus the products he used smell really good and fresh. I'm so happy with our clean floors!

Report a concern   December 9, 2022 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived on time and did a good job.

Report a concern   December 9, 2022 — Rated 10 out of 10 by Teresa Strong Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice techs and beautifully cleaned

Report a concern   December 9, 2022 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   December 9, 2022 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service tech was great

Report a concern   December 9, 2022 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, flexible when things happen, friendly and professional technicians

Report a concern   December 9, 2022 — Rated 10 out of 10 by Sue Handley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Everyting is done well.

Report a concern   December 9, 2022 — Rated 10 out of 10 by Curtis Gross Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products are oustanding!outstanding!!
And the service more than excellent. Ask for Alberto, I will the next time I need my carpets cleaned.

Report a concern   December 9, 2022 — Rated 10 out of 10 by Becky Stewart Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The machine is quieter than most, and I like not having soap residue left behind - that crunchy feel in the carpets was not appealing. Very nice gentlemen cleaned my carpets too!

Report a concern   December 9, 2022 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great. Technician did a great job. He was professional and on time!

Report a concern   December 8, 2022 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always great service. On time and efficient.

Report a concern   December 8, 2022 — Rated 9 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service!

Report a concern   December 8, 2022 — Rated 4 out of 10 by V.N. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You had me waiting a long time and then could not make it because of broken equipment. I would need a discount on the next cleaning

Report a concern   December 8, 2022 — Rated 10 out of 10 by Jody Moraski Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficiency, knowledge and environmental concerns a major plus with Zerorez!
Wonderful job on carpet cleaning and kitchen floor cleaning.

Report a concern   December 8, 2022 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have been using you for years. I like everything about it and you have very nice people working for you

Report a concern   December 8, 2022 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism, knowledgeable

Report a concern   December 8, 2022 — Rated 10 out of 10 by Shirley Stephens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man that came out was very professional and friendly. He listened to my concerns and was very helpful. I love your company and will continue using y'all. Thank you.

Report a concern   December 8, 2022 — Rated 10 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service, kept to appointment time promised.

However, you are getting expensive!! $200 for a staircase and two small bedrooms!! May cut back on cleanings or search for cheaper options.

Report a concern   December 8, 2022 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks so clean and any stains just disappear! Also, drying time is not too long.

Report a concern   December 8, 2022 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We love the manner in which Zerorez cleans carpets without leaving that 'chemical crunch' on fibers.

Report a concern   December 8, 2022 — Rated 10 out of 10 by M.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Buddy did a great job. He was very polite and accommodating.


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