Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83470 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 15, 2022 — Rated 10 out of 10 by Iris Pesina Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   November 15, 2022 — Rated 10 out of 10 by Debbie Meeks Zerorez Dallas/Ft. Worth
What do you like about our products and services?

So easy to use!!! Just plug it in and "Voila!" - it starts working immediately!! Love it!!!

Report a concern   November 15, 2022 — Rated 5 out of 10 by A.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Well what I had done he did a good job I just don't think it was warrant the price I had to pay so the people that know what I used you if they asked about the price it's up to them the service was good this technician came out and he was nice and explained everything and yes I could have canceled but I needed it done but the price I did not like

Report a concern   November 14, 2022 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You don’t use harmful chemicals.

Report a concern   November 14, 2022 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products used were not overpowering. It left the house smelling fresh. The team member that cleaned the carpet did an awesome job and was patient especially with those deep, caked in spots by the garage door.

Report a concern   November 14, 2022 — Rated 10 out of 10 by Danielle Anderson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service and efficient process to request an appointment.

Report a concern   November 14, 2022 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Seevice was fine and service man very good and professional

Report a concern   November 14, 2022 — Rated 10 out of 10 by A.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Both technicians we had were prompt, friendly and worked efficiently. Very easy to schedule and reschedule my appointment when needed.

Report a concern   November 14, 2022 — Rated 10 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very efficient and friendly.

Report a concern   November 13, 2022 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was fast, employee was very kind.

Report a concern   November 13, 2022 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I can't say enough about Charles. He did a great job and was thorough. He was so energetic and helpful. My husband had a great time talking sports with him while he was working. I even called my mom and told her next time she books to request Charles. Charles should be promoted for real! He is awesome!!!!

Report a concern   November 13, 2022 — Rated 10 out of 10 by Shari Eberhard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time. Friendly. Dependable. Good results.

Report a concern   November 13, 2022 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Goo job!

Report a concern   November 13, 2022 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You have been the only company to clean my carpets for over 15 years

Report a concern   November 13, 2022 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional does good my carpet looks new
Will continue to use again

Report a concern   November 13, 2022 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer Service

Report a concern   November 13, 2022 — Rated 10 out of 10 by Holly Dippel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very pleased. Zerorez took out the stains in my carpet and got the grout clean in my bathroom. I will definitely use them again. Holly D

Report a concern   November 13, 2022 — Rated 10 out of 10 by Vickie Nelson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We were not satisfied at first, but came out for a second time(at no charge). Much more satisfaction!! Paul did a great job!!! I was impressed that Zerorez was willing to make it right for the customer.

Report a concern   November 13, 2022 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My 25 year old carpets always look brand new after being cleaned. I keep thinking I should replace them, but they still look good, probably because only one person lives here so not as much wear and tear, and Zerorez cleans them on a fairly regular basis. Zerorez is the only carpet cleaning service I will use.

Report a concern   November 12, 2022 — Rated 10 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional. Friendly. Explained the process. The carpet looks awesome!

Report a concern   November 12, 2022 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have been a customer of Zerorez for 12+ years. Our last service on Friday was the best that we have ever had. Jesse was very thorough, the carpet looked better after this cleaning than it ever did before!

Report a concern   November 12, 2022 — Rated 10 out of 10 by Dave Fewkes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have had you out several times over the years and you have always done a great job for us. I did want to give a shout out to Paul F.!! He was very friendly, polite, and did an awesome job on our carpets. I will definitely be requesting him in the future!! Thank you so much.

Report a concern   November 12, 2022 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

ZeroRez’s technicians do an excellent job at a reasonable price. Scheduling and paying for services is easy and efficient.

Report a concern   November 12, 2022 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job. The carpets look almost like new. I will definitely be using them again in the future.

Report a concern   November 12, 2022 — Rated 10 out of 10 by H.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was extremely professional. Diamond walked me through everything he was doing told me prices prior to performing additional services. All around get person.

Report a concern   November 12, 2022 — Rated 9 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleans well, great suction on their machine, very nice technician

Report a concern   November 12, 2022 — Rated 10 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very professional and thorough. He cleaned everything really well and clearly had a lot of pride in his work. We would definitely use Zerorez again.

Report a concern   November 12, 2022 — Rated 10 out of 10 by Mike Sisneros Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service tech was amazing!!

Report a concern   November 12, 2022 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are always friendly and professional.

Report a concern   November 12, 2022 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything is done professionally


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