- Phone: (214) 372-5326
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based on 83839 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very friendly and thorough.
Mario did a fantastic job and went above and beyond to make sure the job was done right.
Ecologically friendly. Dries fast. Easy user interface online to set up appointments.
We had a great technician, Joshua, who paid attention to detail and did a wonderful job!
Your representative did a thorough job in record time! He was very knowledgable and personable.
The technician Javier was very professional and courteous. Did a great job and quickly.
Our tech was great! So awesome!! 10/10!
Friendly service and on time. Always reliable
Great customer service and cleaning was thorough!!!
High quality professional reasonable prices
Tech was very nice and informative. However environmental and gasoline fee “add ons” aren’t professional. In addition, your costs for treatments above standard cleaning are excessive. It’s almost like you get your foot in the door, then start gauging! Hard to recommend to others.
The service guy did an excellent job
Great job
Service was great & arrival was early which was wonderful.The representative was very pleasant & explained the process & pricing before starting the job. Job well done.!!
Carpets were excellently cleaned, and tech was very efficient, on time, and friendly
Your quoting and scheduling process on your internet site need to include options for cleaning rugs, not just walk-to-wall room carpets. That cost was unknown until provider arrived to do the work.
Jacob, my service technician arrived as scheduled, was personable, and professional, and suggested, prior to my carpet cleaning, specific recommendations which would enable him to make his carpet cleaning more effective. I would definitely use his services again as the results were remarkable. An excellent representative for your company.
Mario did an amazing job cleaning the carpets in my home. He was very courteous, and thorough. I will definitely be requesting him again when I need my floors clean in the future!
Excellent techs and excellent service.
Timely
Thorough
Friendly staff
It seems to be the opposite of Zero Rez. Carpet still sticky. Having a hard time vacuuming. And I’ve now vacuumed three times Have never had such a sticky carpet after other carpet cleaners
Provided timely instructions and information from start to finish. Very professional and conscientious employee cleaned our carpets resulting in a very satisfied customer.
The carpets look and smell great. Buddy did an awesome job!
Great personnel and results.
Very nice job on my old carpets and upholstery looks great as well !!
Very Nice young man doing the work !
Your carpet technician was fabulous. He was very professional and informative of what he was providing.
Our tech was awesome. REALLY cleaned sofa and carpet like crazy clean! Great experience.
Service tech was on time, professional and removed the stain.
The product was amazing, since I haven’t had my carpets done professionally. The carpet looks new, and Terry was very thorough in explaining the stains and solution.
I would call and ask for Terry to work on my carpets, and tell my neighbors about Terry.
We have used Zero Rez for several years. They are always professional and do a great job.

Terry, our tech was great. Professional, friendly, listened to my issues, and was super helpful. He did a great a job. The carpets look great! The pricing was reasonable and while Terry gave me the options for upgrades and was very knowledgeable I didn't feel pressured to spend more on stuff I didn't need or want.