Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83839 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 13, 2022 — Rated 8 out of 10 by W.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

Better scheduling

Report a concern   December 13, 2022 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient, good service

Report a concern   December 13, 2022 — Rated 10 out of 10 by H.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The agent was right on time, very polite and our carpets were clean!!

Report a concern   December 13, 2022 — Rated 10 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet wash

Report a concern   December 13, 2022 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bobby was my tech who cleaned my carpets. He was polite, kind, thorough,and very mindful of his service and care of my house. I would recommend Bobby for the next time! Carpets look great!

Report a concern   December 13, 2022 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You do what you advertise. It's quick, effective, and a good price. No chemicals!

Report a concern   December 13, 2022 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast scheduling, friendly service, good results in cleaning.

Report a concern   December 13, 2022 — Rated 10 out of 10 by Angie Wallander Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Spencer, our Technician, was outstanding. He was very thorough and professional and did an excellent job. He was committed to great service and you should be very proud because he did an amazing job!!
Thank you so much!
Angie Wallander

Report a concern   December 13, 2022 — Rated 9 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean carpets, stains mostly removed, fast service

Report a concern   December 13, 2022 — Rated 10 out of 10 by Natalie Kosydar Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, efficient and great quality!

Report a concern   December 12, 2022 — Rated 10 out of 10 by Tyler Hightower Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and loved the associate who came to clean my carpets!

Report a concern   December 12, 2022 — Rated 10 out of 10 by V.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am very pleased with the service. Both professionals that assisted with 1) cleaning the dryer duct and 2) carpet clearing were very polite and skilled professionals. The result of their job was impressive. Thank you!

Report a concern   December 12, 2022 — Rated 9 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They took their time,move some things,explain process before hand,arrive on time,finish in a timely manner, before the rain!Told us how long to wait before we put everything bac in place.
Thank You

Report a concern   December 12, 2022 — Rated 10 out of 10 by Veronica Delic Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bobby was very professional... had to have him come back to retreat a specific area and he was very personable and did a right job for us.

Report a concern   December 12, 2022 — Rated 10 out of 10 by L.A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Loved our technician, he definitely went the extra mile on our pet stains.

Report a concern   December 12, 2022 — Rated 8 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

When you give me a time keep that time and don't change that time at the last minute. There are no excuses for a last minute time change.

The actural technician was great. Did a great job.

Report a concern   December 12, 2022 — Rated 10 out of 10 by Martha Lee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I could not be more thrilled with how our carpets turned out! Our technician was able to get stains out of the carpet that we never thought possible. He was so polite and courteous. We have used this company for years in Arizona, so we were so happy to find that it’s here in the DFW area. I recommend this company and their services to everyone! Once again, you have a completely satisfied customer!!!

Report a concern   December 11, 2022 — Rated 9 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet is soft and full again! Also my carpet was not soaked with water and dry within 4 hours.

Report a concern   December 11, 2022 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service at a very reasonable price!

Report a concern   December 11, 2022 — Rated 10 out of 10 by D.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The employee rendering the job was extremely thorough in employing the job. Excellent job performed as the cleanliness of the carpeting is spectacular.

Report a concern   December 11, 2022 — Rated 10 out of 10 by David Milan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great job! there was a big ugly water stain on my new buttercream colored carpet from a leaking dish washer. the zerorez tech got it completely gone, good as new. thanks for a great job!

Report a concern   December 11, 2022 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service!

Report a concern   December 11, 2022 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The clean is efficient.

Report a concern   December 11, 2022 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ricardo was on time, very nice and did an excellent job cleaning our dryer vent!

Report a concern   December 11, 2022 — Rated 5 out of 10 by C.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The associate who completed the tile cleaning and sealant told us at the end that the sealant only lasts 11 months. This should have been disclosed prior to booking, as it is the main reason we booked the service.

Report a concern   December 11, 2022 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician did a great job, courteous, on time, and explained everything to us.

Report a concern   December 11, 2022 — Rated 10 out of 10 by Stacy Gilbert Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez was absolutely fantastic. They were able to get all the stains out of the carpet and my carpets look like new again.

Report a concern   December 11, 2022 — Rated 10 out of 10 by D.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

First time! 👍

Report a concern   December 11, 2022 — Rated 10 out of 10 by Beth Seck Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech is always extremely polite and knowledgeable on the products. My rugs always look brand new when they get done, and stains literally disappear! Best thing is, it only takes between 1-2 hours to get it ALL done!

Report a concern   December 10, 2022 — Rated 9 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

ON TIME.


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