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based on 83470 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service I received was great! The service technician was very helpful about the stains and my carpet!
We have used Zerorez many times because we are pleased with their service and personnel. Javier arrived between the designated hours and called ahead to let us know when he would arrive. We had some challenging pet areas to clean and he was very diligent about working on them until they were effectively cleaned. The carpets always feel and smell clean without any soap residue when they are finished. Another job well done!
Super friendly technician who did a great job cleaning our carpets.
Just wasn’t,impressed,
Quick response; flexible schedule; excellent work - carpets are much better and I feel good about my kids and pets playing on them now!
Do a better job cleaning my carpet.
Sending one person to do all the heavy lifting was not a good idea. He was wonderful and did a great job, but he should not have been alone. Also, you need to let your receptionist know what travertine is......
The technicians who come out are thorough and do a great job. Love that fewer chemicals and such are used as well.
They were on time and did a great job!!!
Derrick, the technician, was great. He explained everything and went above and beyond to clean my mom's carpet, which wreaked of dog urine. My husband and I were both impressed with the service.
Very timely and professional. We are very pleased that Zerorez does a very thorough carpet clean! Highly recommend!
Good job in removing or lightening stains. Nice fresh scent.
The technician was fantastic!! Very fast and friendly and that carpet has never looked better, only after installation 5 years ago!!
Thx so much, a happy customer
Very satisfying, my carpet was very clean and it was dry. Compared to the last cleaning company I used , I will be using Zerorez for future cleaning.
Perhaps spot clean before the shampoo. Some of my carpet still had areas that looked soiled.
My technician was very efficient and knowledgeable about his product.
Safe and quick.
Showed up late. Was offered free service and ended up having to pay for the service due to poor communication. Called customer service and was told that there was nothing they can do because the service was already completed.
Your serviceman was prompt, efficient and thorough. The carpet is very good looking. Thank you.
Mr Campbell was awesome from the moment he arrived til the end. Will definitely request for him for our next job after the holidays.
Great experience! The scheduling of the service was fast and easy. The cleaning technician Evan provided a great service.
Technician was professional. He did a good job cleaning our air unit.
Friendly employees, easy to schedule appointments, and no harsh chemicals used when cleaning the carpets. Always professional and on time.
Spencer the technician was absolutely wonderful to work with and did an absolutely
Fantastic job in cleaning my carpets.
I will most definitely call you again & ask for him in the future.
Name removed
No chemicals
I had my tile cleaned, to get the grout looking better. Overall, a good job was done but there are several areas that need a mop taken to them. They are oddly greasy looking.
Very friendly and professional employees
We love Edmund!!! Will use you again because he’s so good!
Raphel, A Professional service technician who was conscientious and thorough. Cleaned up tools and left areas neat and tidy when job completed.
I wasn't there, but when I got home the carpet seemed nice and fresh. Thanks for being timely and friendly to my son.
My carpet is so clean