Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83465 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 15, 2022 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets were excellently cleaned, and tech was very efficient, on time, and friendly

Report a concern   December 15, 2022 — Rated 8 out of 10 by B.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

Your quoting and scheduling process on your internet site need to include options for cleaning rugs, not just walk-to-wall room carpets. That cost was unknown until provider arrived to do the work.

Report a concern   December 15, 2022 — Rated 10 out of 10 by Earl Devoto Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jacob, my service technician arrived as scheduled, was personable, and professional, and suggested, prior to my carpet cleaning, specific recommendations which would enable him to make his carpet cleaning more effective. I would definitely use his services again as the results were remarkable. An excellent representative for your company.

Report a concern   December 15, 2022 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mario did an amazing job cleaning the carpets in my home. He was very courteous, and thorough. I will definitely be requesting him again when I need my floors clean in the future!

Report a concern   December 15, 2022 — Rated 10 out of 10 by Charles Humphrson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent techs and excellent service.

Report a concern   December 15, 2022 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely
Thorough
Friendly staff

Report a concern   December 15, 2022 — Rated 5 out of 10 by K.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

It seems to be the opposite of Zero Rez. Carpet still sticky. Having a hard time vacuuming. And I’ve now vacuumed three times Have never had such a sticky carpet after other carpet cleaners

Report a concern   December 15, 2022 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Provided timely instructions and information from start to finish. Very professional and conscientious employee cleaned our carpets resulting in a very satisfied customer.

Report a concern   December 14, 2022 — Rated 10 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look and smell great. Buddy did an awesome job!

Report a concern   December 14, 2022 — Rated 9 out of 10 by A.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great personnel and results.

Report a concern   December 14, 2022 — Rated 10 out of 10 by Marilyn Noorizadeh Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice job on my old carpets and upholstery looks great as well !!
Very Nice young man doing the work !

Report a concern   December 14, 2022 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your carpet technician was fabulous. He was very professional and informative of what he was providing.

Report a concern   December 14, 2022 — Rated 10 out of 10 by Mark/ Julie Pinter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was awesome. REALLY cleaned sofa and carpet like crazy clean! Great experience.

Report a concern   December 14, 2022 — Rated 10 out of 10 by K.D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service tech was on time, professional and removed the stain.

Report a concern   December 14, 2022 — Rated 10 out of 10 by Jowannah Myers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product was amazing, since I haven’t had my carpets done professionally. The carpet looks new, and Terry was very thorough in explaining the stains and solution.
I would call and ask for Terry to work on my carpets, and tell my neighbors about Terry.

Report a concern   December 13, 2022 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used Zero Rez for several years. They are always professional and do a great job.

Report a concern   December 13, 2022 — Rated 8 out of 10 by W.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

Better scheduling

Report a concern   December 13, 2022 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient, good service

Report a concern   December 13, 2022 — Rated 10 out of 10 by H.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The agent was right on time, very polite and our carpets were clean!!

Report a concern   December 13, 2022 — Rated 10 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet wash

Report a concern   December 13, 2022 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bobby was my tech who cleaned my carpets. He was polite, kind, thorough,and very mindful of his service and care of my house. I would recommend Bobby for the next time! Carpets look great!

Report a concern   December 13, 2022 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You do what you advertise. It's quick, effective, and a good price. No chemicals!

Report a concern   December 13, 2022 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast scheduling, friendly service, good results in cleaning.

Report a concern   December 13, 2022 — Rated 10 out of 10 by Angie Wallander Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Spencer, our Technician, was outstanding. He was very thorough and professional and did an excellent job. He was committed to great service and you should be very proud because he did an amazing job!!
Thank you so much!
Angie Wallander

Report a concern   December 13, 2022 — Rated 9 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean carpets, stains mostly removed, fast service

Report a concern   December 13, 2022 — Rated 10 out of 10 by Natalie Kosydar Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, efficient and great quality!

Report a concern   December 12, 2022 — Rated 10 out of 10 by Tyler Hightower Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and loved the associate who came to clean my carpets!

Report a concern   December 12, 2022 — Rated 10 out of 10 by V.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am very pleased with the service. Both professionals that assisted with 1) cleaning the dryer duct and 2) carpet clearing were very polite and skilled professionals. The result of their job was impressive. Thank you!

Report a concern   December 12, 2022 — Rated 9 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They took their time,move some things,explain process before hand,arrive on time,finish in a timely manner, before the rain!Told us how long to wait before we put everything bac in place.
Thank You

Report a concern   December 12, 2022 — Rated 10 out of 10 by Veronica Delic Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bobby was very professional... had to have him come back to retreat a specific area and he was very personable and did a right job for us.


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