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based on 83836 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
CJ was awesome - very friendly and professional and did a great job. Came on time and finished within an hour and the carpet looks great.
The guys were great! They moved a w pieces, and replaced as I instructed.
I will definitely use you again!
My carpet and rugs look great!
Good experience. Carpet and rugs were cleaned well--even the old coffee stain. Technician couldn't have been nicer and more attentive and hardworking. Thank you, Zerorez.
Great professional service! Personable, friendly technician performed an inspection upon arrival and kept me informed of his progress and what to expect as well as some helpful advice. Plus, he took care to clean up afterwards.
Product is wonderful is removing stains and dirt. Vincent is again an asset to the business. He was efficient, has great customer service skills and every time I had Zerorez to clean my carpet, I will always ask for Vince.
Fast service, knowledgeable staff
Our technician - Buddy -- was on time, very professional, and efficient. The carpet looks great!
Tile cleaning turned out to be expensive. Need to check your prices
The service technician did a great job.
He needs to be recommended.
Professional and courteous staff, throrough cleaning in a timely manner.
Our technician was so friendly and went above and beyond to explain the products and carpet treatments. The carpets look great, and it feels so wonderful knowing that they have been cleanest so well. Definitely have already recommended to family and friends!
The tech was real friendly and explained things completely.
Technician was awesome. Very professional and proficient.
Responsive, timely, professional
The carpet protection was a total failure. No beading up. Spill soaked right in.
Our guy was fantastic and our tile, grout, and carpet look amazing! He was polite, friendly, and knowledgeable!!
Great service provider. Always great communication and helpful.
Smells fresh
Great customer service, great technician, great products.
Good service and very happy with the way the carpet looks. Friend service guys.
The technician was very friendly and efficient but did not like that my carpet was so wet when finished and still is not completely dry. Was also surprised that when signing the receipt it asks if you want to leave a tip. No other company I’ve used has asked that
Very professional service and the quality of work was great!
You keep me posted on arrival time. The gal that made the appointment was super nice. Buck cleaned my carpets and he was very nice, respectful, and great.
Jacob, Solomon did a very good job and it’s nice and clean
Hidden fees for one. After carpet cleaning was complete did not show improvement.
Gentleman was very nice and professional. He was on time and my carpets are clean.
The efficiency and timely matter in which it was completed and the thoroughness of the job as a whole
Technician called ahead. He was on time. Even a little early. All stains were removed, and carpets looked great and smelled fresh when job was complete.
Fred, the technician, did a great job. He was courteous and thorough. !