Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83836 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 22, 2023 — Rated 9 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Alberto did a great job. He was personable and very informative and thorough.

Report a concern   February 22, 2023 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians that came out, were very thorough and professional!

Report a concern   February 21, 2023 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease of scheduling and how efficient the technician was. The carpet looks better than it has in 10 years.

Report a concern   February 21, 2023 — Rated 2 out of 10 by J.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Was mislead regarding pet treatment.

Report a concern   February 21, 2023 — Rated 10 out of 10 by Becky Christenberry Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good cleaning, natural products, friendly technician- Isis.

Report a concern   February 21, 2023 — Rated 10 out of 10 by Esmeralda Lopez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality and professionalism

Report a concern   February 21, 2023 — Rated 9 out of 10 by Mike Banas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality work from a good hearted hard working technician.

Report a concern   February 21, 2023 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, punctual, no hassle! Carpet was better than when I moved in!

Report a concern   February 20, 2023 — Rated 10 out of 10 by Stephanie Sain Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician got all of the stains out of my carpet. It looks amazing. I am very happy with the results. Would highly recommend.

Report a concern   February 20, 2023 — Rated 10 out of 10 by Meredith Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The amount of attention and detail to being excellent in their services was top-notch. They followed up after the treatment to double-check it was all to our satisfaction two days post services! Super kind, hard-working, and extremely communicative and professional!

Report a concern   February 20, 2023 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the way my carpets look after they are cleaned.

Report a concern   February 20, 2023 — Rated 5 out of 10 by K.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Pricing is not transparent. I used service for upholstery and it did not seem to do a good job

Report a concern   February 20, 2023 — Rated 7 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

the cleaning was ok carpet is old the person who came was very polite and helpful

Report a concern   February 19, 2023 — Rated 10 out of 10 by S.L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Alberto did an excellent job on carpet and upholstery

Report a concern   February 19, 2023 — Rated 10 out of 10 by A.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys did an amazing job and were so friendly!

Report a concern   February 19, 2023 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician arrived on time, explained the process of providing an accurate price and was so friendly and professional! Our sectional looks and smells brand new! We will certainly call you again when the need arises.

Report a concern   February 19, 2023 — Rated 10 out of 10 by H.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a great job getting rid of such huge stains on my headboard. Loved that everything they use is chemical free and it was so affordable. I would recommend Zerorez to everyone, 200%! They had great customer service. Look no further!

Report a concern   February 19, 2023 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent and professional service.

Report a concern   February 19, 2023 — Rated 10 out of 10 by Erica Draper Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residual chemical smell or feel. Carpets and furniture dry quickly. We feel it’s safe for us and our pets. And our service technician Alberto was efficient and super friendly!

Report a concern   February 19, 2023 — Rated 10 out of 10 by J.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet cleaning and duct cleaning were very thorough and good. The technicians were very competent and knowledgeable. Our house feels and smells so fresh. The dusty smell is gone. Thank you, ZeroRez!

Report a concern   February 19, 2023 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very informative and a hard worker.

Report a concern   February 19, 2023 — Rated 10 out of 10 by N.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was on time, knowledgeable and polite.

Report a concern   February 19, 2023 — Rated 10 out of 10 by Tavia Gibson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets alway come out clean and pristine. You do an awesome job, you're always on time, and you aim to please.

Report a concern   February 18, 2023 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician that serviced our office at 2250 FM 51, Suite 900 Decatur Texas 76234 was awesome. Very nice job in cleaning all areas of our office.

Report a concern   February 18, 2023 — Rated 10 out of 10 by Nancy DeVelde Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpet is very clean now! The technician was very polite and he did a fantastic job cleaning our carpets. This is my third time to use Zerorez and we have been happy with the results every time.

Report a concern   February 18, 2023 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean air! The guy that did are duct work was so nice!

Report a concern   February 18, 2023 — Rated 10 out of 10 by Nicole Walder Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was awesome! He did a great job on our carpet and 2 accent chairs. He made sure to go over all options and cost. He was able to remove the stains on the carpet and they look and smell like new. We’ve used Zerorez for about 3 years now and will continue to only use your services. We look forward to having you guys out again soon to clean the air ducts. I’m hoping we can get him back to our house again. He was very friendly and personable. We’ve continued to have great service through Zerorez & thankful to have come across your services.

Report a concern   February 18, 2023 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning tile cleaning

Knowledgeable technicians

Report a concern   February 18, 2023 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez did an amazing job cleaning my carpet! Our technician removed stains I thought would never come out. Everything looks great and I am a happy customer.

Report a concern   February 18, 2023 — Rated 10 out of 10 by Janna Esslinger Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job. He was very friendly and worked hard. The gentleman also gave me good advice at how to keep my grout cleaner.


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