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based on 83835 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Whatever you use to clean may be environmentally good but doesn’t clean carpet very well.
Carpet looks great! Tech. was very nice and accommodating!
Carpet looks great. Friendly professional service.
The techs are always professional and efficient. They get the job done in a timely manner and I for me of any spots and how they can treat them. Carpets always look and feel great. Only complaint is it can take longer to dry depending on the weather.
Cleaning Crew went out and beyond to make sure every bit of our carpet was taken care of.
My carpets don't even look like they have been cleaned. This was my first time using Zero Rez and I was enticed by your chem free service. Testimonials I read looked really good - people saying carpets looked new afterwards. My service was done Saturday and I am sick at what I paid. All spots still visible. Honestly wonder if somehow the cleaning product was forgotten....
Fast and friendly service, with great results.
On time and Great job
Great service man.
Perfect cleaning and extremely professional technicians that do the job right!
No nonsense just get in and get the job done. No upselling and always correct pricing.
Easy to book, great pricing, scheduling was easy, service was great
Great service overall. Need more time/attention to extruding water from carpets. Took a full 24 hours to fully dry.
I have used Zerorez for years & completely satisfied. Then we moved & and a friend talked me into trying Chem dry that was a Huge mistake. First red flag they couldn’t tell me what were the chemicals used. Next they came & said we can definitely get these spots out & used the solution- five days later they returned because the spots I had were so much worse. They said they didn’t know why & offered to reclean so I said ok. When recleaning they “scrubbed” the areas this was another red flag I said to stop scrubbing. They tried another solution & I finally told them to just please stop. Finally the next day the owner called & wanted to send another crew I said No.
A few weeks later I called Zerorez they sent & Byddy who was excellent! He showed me sudsy solutions that he was extracting from the areas chem dry had worked on. My carpet is now clean & no more detergents & chemicals. Thank you Zerorez
No soap. No drama. Just clean carpet.
Very professional technicians. Carpet looks good after cleaning. They stay in touch the day of cleaning so you know when to expect them.
The technician who came out was EXCELLENT. I will request him on all further jobs. He took his time, was meticulous with his work and explained everything to us. Very professional.
The technician was very nice and I thought he did a great job. I showed him some spots on the bathroom carpet and told him there were others. He took care of the spots I showed him, but as the carpet dried, I could see the other spots were still there. I haven’t called to have someone back because of having houseguests.
Pleasant smell
Great job and the tech was great!!
the service was wonderful and i was very pleased with the results. If the opportunity presents itself, I will be glad to tell them about your services
My service man was wonderful polite pleasant interaction easy.
Easy to make an appt, amazing carpet cleaning and we used them 3 times so far
All good. Technician was great!
ProMotion pricing
John was courteous and friendly. He explained the cleaning process of the carpet. I would Zerorez again for my next cleaning project. Thanks.
Always a great job would highly recommend
The guy that came to my house explained everything about what he was going to do and then did his work in a timely manner . I am very happy with the job he did cleaning my carpet.
Very pleased with Zerorez and John the technician who came out!

Great job, punctual and great customer service!