Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83830 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 24, 2023 — Rated 10 out of 10 by Jessica Pierce Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I loved how professional and honest they are! The guy that did the service was very sweet and advised me of everything he was doing before doing it! He got stains and odors out of my carpets that have been there for 2 years!

Report a concern   May 24, 2023 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and I was so shocked on how the carpets came out! Great job!!

Report a concern   May 24, 2023 — Rated 5 out of 10 by L.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

They do a good job but always end up overselling you

Report a concern   May 24, 2023 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and thorough service!

Report a concern   May 24, 2023 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service. Timeliness. Professionalism. Communication. A job done well.

Report a concern   May 24, 2023 — Rated 10 out of 10 by V.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Buddy did a professional job of cleaning the carpet and was timely.

Report a concern   May 23, 2023 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time & great cleaning!

Report a concern   May 23, 2023 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Price

Report a concern   May 23, 2023 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The employee that came by was excellent.

Report a concern   May 23, 2023 — Rated 10 out of 10 by Doug Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job on my carpets, we will using your company again very soon.

Report a concern   May 23, 2023 — Rated 10 out of 10 by Joe Montoya Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service and outcome was great!

Report a concern   May 23, 2023 — Rated 9 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciate your cleaning method and your employees are very positive about working for Zerorez.

Report a concern   May 22, 2023 — Rated 10 out of 10 by K.L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look great -- better than I thought they would! The tech was on time and very nice.

Report a concern   May 22, 2023 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality of cleaning and service!

Report a concern   May 22, 2023 — Rated 10 out of 10 by Dalton Higgins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Shane is the man

Report a concern   May 22, 2023 — Rated 10 out of 10 by Nia Stewart Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The staff member I spoke with over the phone was friendly and helpful as was our in-home technician. Our technician did a great job on the floors, taking care of every problem area we had, and he took good care of our furniture we weren’t able to move as well. Great service at a great price, thanks to the 3 rooms for $99 sale!

Report a concern   May 21, 2023 — Rated 6 out of 10 by M.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Have the proper equipment, we were charged $ 60 per room on a solution was not have the carpet smell and is smelling. The guy try his best but definitely over price for the work that was supposed to be done.

Report a concern   May 21, 2023 — Rated 10 out of 10 by Lynn Laroche Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the fact that all the stains came out. The guy was efficient and friendly.

Report a concern   May 21, 2023 — Rated 10 out of 10 by Lucy Huffstetter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality of the service is outstanding. The technician, Bert P. did a wonderful job cleaning our old carpet, making it look really clean. He was professional and a hard working oerson.

Report a concern   May 21, 2023 — Rated 10 out of 10 by Heather Cleveland Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything! Price is good. Technicians are always friendly and work is done in a timely manner. I have Zerorez come to my home every year.

Report a concern   May 21, 2023 — Rated 10 out of 10 by S.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and professional.

Report a concern   May 21, 2023 — Rated 10 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service.

Report a concern   May 21, 2023 — Rated 10 out of 10 by Alice McCloud Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, caring and great cleaning service.

Report a concern   May 21, 2023 — Rated 10 out of 10 by Saundra Cummings Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, professional, addressed concerns, green technology, communicated well, consistent as a company, carpet looks brand new!

Report a concern   May 21, 2023 — Rated 9 out of 10 by Moses Qibwai Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very good and understanding

Report a concern   May 21, 2023 — Rated 10 out of 10 by H.A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The 2 carpet cleaners were very efficient and very kind.

Report a concern   May 21, 2023 — Rated 10 out of 10 by Susan Abernethy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They work.

Report a concern   May 21, 2023 — Rated 10 out of 10 by T.D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived on time, courteous, professional, and did a great clean of our carpets and a chair. Cost was as estimated, and didn’t try to upsell…Highly Recommend!

Report a concern   May 21, 2023 — Rated 10 out of 10 by R.N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jesse did a great job cleaning our carpets and recliner! We are so pleased with how they look. He was very personable and we enjoyed talking to him.

Report a concern   May 21, 2023 — Rated 10 out of 10 by A.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, Professional , Courteous & Reasonable!


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