Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83830 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 7, 2023 — Rated 10 out of 10 by R.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service agent was excellent. He was very diligent

Report a concern   June 7, 2023 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good product—professional service

Report a concern   June 7, 2023 — Rated 10 out of 10 by Melissa Mormon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was supposed to be here between 11am to whatever. They contacted me at 8:59 am said the tech could be here in 15 mins if I wanted. BOOM tech was here promptly at 9:15am and was extremely respectful, timely, and very informative. I would defiantly recommend this company to anyone. Thank you so much.

Report a concern   June 7, 2023 — Rated 10 out of 10 by C.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional services

Report a concern   June 7, 2023 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

William did an excellent job and we are very happy with the way our floor looks. Unfortunately $400 is more than we can afford or we'd do it more regularly.

Report a concern   June 7, 2023 — Rated 9 out of 10 by Mari Moon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job.
I was tired and forgot to ask why it was &137 since quotes price was $99 ( should have been about $110 with tax)

Carpet was left wetter than I expected so took longer to dry

Report a concern   June 7, 2023 — Rated 10 out of 10 by Sally Vincent Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician did a great job cleaning my carpet. He was very conscientious of problem areas and was courteous. He is welcome to come back. This was my second time to use Zero and I highly recommend them to anyone.

Report a concern   June 7, 2023 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, did what I paid for!

Report a concern   June 7, 2023 — Rated 10 out of 10 by Chris Henderson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Loved how clean the agent was able to get my carpets. Even manually worked out some of the stains beforehand so that he could get a better result. Quality care here and appreciate the services that were provided. Also, perfect price!

Report a concern   June 7, 2023 — Rated 10 out of 10 by Billa Willis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician, Buddy was very attentive to the stains on the carpet and was able to remove them. I really appreciated the extra effort. The cleaning was very thorough, even opening up the doors in the hallway and bedroom to complete the process. Best cleaning service I have hired.
Thanks again ,Buddy.

Report a concern   June 7, 2023 — Rated 10 out of 10 by Barb Granados Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We love Zerorez, they are in and out with great service and take care of our floors well! Professional and punctual.

Report a concern   June 7, 2023 — Rated 10 out of 10 by C.D.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was knowledgable, courteous and did an amazing job on our carpets. He was respectful of our property (inside and out) and was efficient in his tasks. He educated me on things I needed to know about the cleaning process etc. He was also punctual and polite.

Report a concern   June 6, 2023 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Alberto did a great job! He went above and beyond what we asked. He spot cleaned our floors but also picked up all the stuff off our floors (in the middle of moving) and cleaned/vacuumed our floors. Thanks so much!

Report a concern   June 6, 2023 — Rated 10 out of 10 by G.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician left a piece of equipment here..

Report a concern   June 6, 2023 — Rated 10 out of 10 by Sharon Rankin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

As always, Zerorez did an excellent job cleaning my carpet. The technician was professional and did a great job.

Report a concern   June 6, 2023 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service man did a good job and was very efficient.

Report a concern   June 6, 2023 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and efficient

Report a concern   June 5, 2023 — Rated 7 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

I have always been so please with ZEROREZ, but this time they left my carpets too wet, it took 2 and half days for them to dry. That was a major inconvenience since we had company coming in . Name removed

Report a concern   June 5, 2023 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good service the guy was great

Report a concern   June 5, 2023 — Rated 10 out of 10 by Chuck Vinson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

A world of difference after the cleaning

Report a concern   June 5, 2023 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

easy to book, timely and professional

Report a concern   June 5, 2023 — Rated 10 out of 10 by Annell Burns Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician very conscientious and thorough.
Very pleased.

Report a concern   June 5, 2023 — Rated 10 out of 10 by Tod Marburger Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and they completely removed the 2 very stubborn stains. Tech was super knowledgeable about the how and why it works and they left everything clean and orderly.

Report a concern   June 5, 2023 — Rated 10 out of 10 by Gabriele Presby Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That there is no chemical smell.

Report a concern   June 5, 2023 — Rated 4 out of 10 by J.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

An area cleaned, stripped and waxed looks like the wax was applied over dirty areas. It's clearly not in the tile, as in damaged tile. I have spoken with your rep., Mitsi, providing pics asking for consideration, and determination for this area to be stripped, and wax reapplied.

Report a concern   June 5, 2023 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Tech and did a fabulous job. Great Customer Service

Report a concern   June 5, 2023 — Rated 1 out of 10 by R.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I contacted you Friday about the poor quality of cleaning and have yet to hear back from anyone!

Report a concern   June 4, 2023 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast thorough service. Raphael was great!!

Report a concern   June 4, 2023 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy doing the carpet cleaning was very professional and did a great job.

Report a concern   June 4, 2023 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very friendly


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