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based on 83830 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
on time, good job, professional
Natural products and most amazing services.
Very professional and well done!
The technician who came to our house was very nice and professional. He explained the process to us and then got to work. The carpets look like new and smell so fresh. I love that there is no strong scent or anything harmful to my family just empowered water.
All good
The non chemicals in the cleaner. On time technician. The smell in the house after the cleaning.
Please listen to your clients. I was surprised at the cost of my cleaning, just to find out the man I spoke to was not listening to me. He saw a way to get money out of me, not assessing my actual need. Not to mention a huge stain is still on my carpet. It so happens to be purple as well.
Zerorez is my go-to company for carpet cleaning. I have used them multiple times and the service has always been outstanding. We recently had several incidents with the cat and multiple hair balls. Everything came out spotless as usual. I especially like the fact that the process leaves behind no residue and the carpets stay cleaner and fresh smelling longer than other companies I've tried. Thanks Zerorez!
Really great experience, made a call they sent someone out the next day to do a quote. We scheduled the cleaning and they kept me updated on ETA, the Tech showed up, got busy and before you knew it he was done.
The office carpets look amazing, got some serious stains out and the office is clean and smelling fresh!
I really appreciate it!
The gentleman who came to clean our carpets on Saturday did an excellent job. He communicated and presented himself and the company in a professional manor, completed all tasks efficiently and to a high standard. We will definitely call again!
I really don’t know much about your products,but they work well on the carpets.
The attitude of the guy was so unprofessional and rude. I almost asked him to leave and not clean the carpets. He bashed past people who have cleaned our carpets and said they were bad. I sat outside while he cleaned because I didn’t want to deal with him.
My carpet is old and it still looks good after you guys clean it.
The technician was excellent, I give him a 10. However the carpet still smells like animal urine. The carpet looks good but the oder was still there. Again, the technician was great, got me in last minute and showed up 30 minutes early. I couldn’t say anything negative about him but the product was expensive for the pet treatment and it didn’t come out as anticipated. I paid $600 for the upstairs and don’t feel that I got what I paid for from an outcome standpoint.
CJ was awesome to work with, explained everything well! Zerorez has always done an amazing job on my carpets!
Caesar was so nice & friendly.
Did a great job & was fast. All spots were gone
No chemicals and friendly technicians.
I like that our carpet isn't cleaned with a bunch of chemicals or soaps and that the clean lasts. I also like that the techs are professional and get the job done.
Great service. The best!
Great Service
Dries quickly and no caustic solutions. Just wish we could have gotten the gatorade stain out better. Any ideas and perhaps a stain suggestion?
Timely arrival and excellent service.
timelyneww
My closet carpet was not cleaned completely and 3 areas were not cleaned. I called and sent pictures, but no one got back with me when they said they would.
Been used it before
Friendliness and professional.
The technician was very professional and polite
Like limited chemicals. Technician was very efficient, worked hard and did a good job.
Did not get the stains out

Our technician Dexter was awesome! Thank you for taking care of our house!