Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83830 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 13, 2023 — Rated 10 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician Dexter was awesome! Thank you for taking care of our house!

Report a concern   June 13, 2023 — Rated 10 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

on time, good job, professional

Report a concern   June 13, 2023 — Rated 10 out of 10 by Nadia Beg Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Natural products and most amazing services.

Report a concern   June 12, 2023 — Rated 10 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and well done!

Report a concern   June 12, 2023 — Rated 10 out of 10 by Kellie O’Connor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician who came to our house was very nice and professional. He explained the process to us and then got to work. The carpets look like new and smell so fresh. I love that there is no strong scent or anything harmful to my family just empowered water.

Report a concern   June 12, 2023 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All good

Report a concern   June 12, 2023 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The non chemicals in the cleaner. On time technician. The smell in the house after the cleaning.

Report a concern   June 12, 2023 — Rated 8 out of 10 by J.A.C.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

Please listen to your clients. I was surprised at the cost of my cleaning, just to find out the man I spoke to was not listening to me. He saw a way to get money out of me, not assessing my actual need. Not to mention a huge stain is still on my carpet. It so happens to be purple as well.

Report a concern   June 12, 2023 — Rated 10 out of 10 by Yolanda Clifton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez is my go-to company for carpet cleaning. I have used them multiple times and the service has always been outstanding. We recently had several incidents with the cat and multiple hair balls. Everything came out spotless as usual. I especially like the fact that the process leaves behind no residue and the carpets stay cleaner and fresh smelling longer than other companies I've tried. Thanks Zerorez!

Report a concern   June 12, 2023 — Rated 9 out of 10 by Anne Marino Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Really great experience, made a call they sent someone out the next day to do a quote. We scheduled the cleaning and they kept me updated on ETA, the Tech showed up, got busy and before you knew it he was done.

The office carpets look amazing, got some serious stains out and the office is clean and smelling fresh!

I really appreciate it!

Report a concern   June 12, 2023 — Rated 10 out of 10 by Dorianne Cammarota Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman who came to clean our carpets on Saturday did an excellent job. He communicated and presented himself and the company in a professional manor, completed all tasks efficiently and to a high standard. We will definitely call again!

Report a concern   June 12, 2023 — Rated 10 out of 10 by Carla Pierce Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really don’t know much about your products,but they work well on the carpets.

Report a concern   June 11, 2023 — Rated 3 out of 10 by J.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The attitude of the guy was so unprofessional and rude. I almost asked him to leave and not clean the carpets. He bashed past people who have cleaned our carpets and said they were bad. I sat outside while he cleaned because I didn’t want to deal with him.

Report a concern   June 11, 2023 — Rated 10 out of 10 by Barbara Goldston Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet is old and it still looks good after you guys clean it.

Report a concern   June 11, 2023 — Rated 6 out of 10 by M.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician was excellent, I give him a 10. However the carpet still smells like animal urine. The carpet looks good but the oder was still there. Again, the technician was great, got me in last minute and showed up 30 minutes early. I couldn’t say anything negative about him but the product was expensive for the pet treatment and it didn’t come out as anticipated. I paid $600 for the upstairs and don’t feel that I got what I paid for from an outcome standpoint.

Report a concern   June 11, 2023 — Rated 10 out of 10 by B.D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

CJ was awesome to work with, explained everything well! Zerorez has always done an amazing job on my carpets!

Report a concern   June 11, 2023 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Caesar was so nice & friendly.
Did a great job & was fast. All spots were gone

Report a concern   June 11, 2023 — Rated 10 out of 10 by Derrick Petersen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals and friendly technicians.

Report a concern   June 11, 2023 — Rated 10 out of 10 by S.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that our carpet isn't cleaned with a bunch of chemicals or soaps and that the clean lasts. I also like that the techs are professional and get the job done.

Report a concern   June 11, 2023 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. The best!

Report a concern   June 11, 2023 — Rated 10 out of 10 by L.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Service

Report a concern   June 11, 2023 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dries quickly and no caustic solutions. Just wish we could have gotten the gatorade stain out better. Any ideas and perhaps a stain suggestion?

Report a concern   June 11, 2023 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely arrival and excellent service.

Report a concern   June 11, 2023 — Rated 10 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

timelyneww

Report a concern   June 11, 2023 — Rated 5 out of 10 by J.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My closet carpet was not cleaned completely and 3 areas were not cleaned. I called and sent pictures, but no one got back with me when they said they would.

Report a concern   June 11, 2023 — Rated 10 out of 10 by jerusha Litalanga Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Been used it before

Report a concern   June 10, 2023 — Rated 10 out of 10 by Terry Norman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendliness and professional.

Report a concern   June 10, 2023 — Rated 10 out of 10 by Yolanda Lopez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional and polite

Report a concern   June 10, 2023 — Rated 9 out of 10 by V.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Like limited chemicals. Technician was very efficient, worked hard and did a good job.

Report a concern   June 10, 2023 — Rated 0 out of 10 by W.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Did not get the stains out


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