What our clients think of us!

The technicians were polite and punctual. I appreciated their attention to detail and eagerness to do a good job.

Zerorez did a great job on the grout and tiles in the bathrooms and kitchen,dining area. I will use them to clean our carpets.

Carpets look great, no odor. Effecient and friendly service person.

Carpets are made cleaner than with any other method that we have used and they stay clean longer since there is no soap scum residue. The cleaning agent we purchased for our use in follow-up spot cleaning also works better than anything we have ever used. Overall, these products and services are the best!

It works and is green.

Clean, simple, leaves no residue, makes the carpet look new.

Courteous technicians, very competent work, and excellent results.

Tony was very professional, and very detailed. Looked at all areas to be cleaned to understand what types of stains were on the carpet. It was not a "quick" clean (wave the wand and leave), rather he took the time he needed.

I thought the final out come looked really good. The only thing I thought was the cost for the grout cleaning was a little high.

I feel you do a good job and the men that come work hard. I have always been pleased with your services. This time, I am left disappointed and angry. The total cost was $300 which I was told about in advance but did not expect. I have had my carpets cleaned in the past and not nearly at this cost. Why did he use the non guaranteed pet remover and not the stronger one in the first place ? After all the money and time spent, the stain is still there. I am not happy about this and may not call you again in the future. The worked worked hard but was not friendly and had a heavy accent. I was able to understand him after he repeated things to me 2-3 times. He was polite, professional. I don't know what else to say other than I do not feel good about the whole experience.

I had a room that had pet smell, and had an extra treatment added the first time, and then they came back and did it again and it still smells. The first tech who came out was very nice and explained everything, but I am still unhappy with the results of the one room.

thanks - Name removed

The cost is a little steep. Being a single parent, just purchasing a home... I have heard good things about Zerorez and that is why I wanted Zerorez. Time will tell if it was worth the additional expense. :)

natural products & your service is fabulous.

Your servicemen are always so helpful and polite.

Professional, reliable, and great results.

Ability to clean a badly, stained area (pet and water damaged). I didn't think it would come clean, but it looks great.

Also liked the technician - knowledgeable and curteous.

The carpet looks dirty again just three weeks later, and this is dirt that was there before the most recent cleaning! I have photo's to prove it too! I spent over $350 back in febuary, and another $200 in April to have my carpets cleaned as I have my home for sale, and now they are dirty again already!! Why should I pay hundreds of dollars for results like this? I can clean the carpets myself for the cost of a machine and soap and time, and get the same results. I paid you for better results than I could get myself! Very, VERY disappointed.

Lower price

Your technician, Seth Hopkins, Did an excellent job with our carpets. He took the time to walk with each room, he also check for pet spots using an ultraviolet light, and he recommended the pet preteatment.

Clean and dependable technician, equipment and truck. Great work!

There was no "wet carpet" smell. And in spite of the rainy, humid weather, the carpet dried much quicker than ever before. Best of all, it's the cleanest the carpet has ever looked since I bought it...nearly 8 year ago. The service tech was very clean and professional and even arrived early.

I appreciate the commitment Zerorez has to using non-chemical cleaning products. I like the fact that the carpet isn't soaked and dried very quickly. I can't say enough good about the technician we had. Anthony was exceptional! He removed stains that other companies had attempted and failed to get up. He offered to clean several areas for free. He used the commercial fan to speed up the drying process and when he left we could walk on all the cleaned areas without getting wet socks. We will definitely request Anthony again!

The price over the phone was quoted to be $120-$140 after I described the room to be cleaned. The actual bill was over $300.

Would not push the $35/gallon enzyme flooding solution on people with cat marking problems the fact is that once it dries although a lot of urine is removed the smell still remains. It I knew this I would not have spent the extra $180 dollars.

soes not leaave rezadue

The truck was broken when the service person arrived. It took over two hours for the truck to be repaired, causing him to start the service over two hours after the latest time given. I had not planned for the whole day to be used up on this service and was disappointed that it took so long to get everything taken care of to start the service.

Our carpet looks very clean and the drying time was minimal. I'm planning to have you come out and clean my kitchen/dining room tile next.

non toxic, thorough, nice, dont try to sell you alot of things you dont need, no pressure,

I liked the timeliness, technician, result, and lack of chemicals.

I would have liked the high-traffic areas gone over twice.