Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83814 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 30, 2011 — Rated 10 out of 10 by S.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very expensive whoh has limited your Qtty of custmers from my fAmily and friends Customer serive the best - ever had

Report a concern   December 30, 2011 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courtious and professional service. Very efficient and floors and carpets looks great. Will recommend and use again.

Report a concern   December 30, 2011 — Rated 10 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The two men that came to clean were very eager to please and do a good job. They were thorough and did a great job and had a very positive attitude.

Report a concern   December 30, 2011 — Rated 9 out of 10 by V.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Seemed very thorough '

Took a while to dry though

We waited over 24 hours before we moved furniture back into the room

Report a concern   December 30, 2011 — Rated 10 out of 10 by B.A.P.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Promptness and efficient completion.

Report a concern   December 30, 2011 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks like new--and it is over a decade old--thank you!

Report a concern   December 30, 2011 — Rated 10 out of 10 by E.B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

quality carpet cleaning.

Report a concern   December 30, 2011 — Rated 10 out of 10 by S.L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very pleased with the carpet cleaning service and was so very happy to get my rugs back before Christmas, both carpet and rugs look wonderful and will be calling again when needed.
Thanks
First name removed Gray

Report a concern   December 30, 2011 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I can't believe the difference!

Report a concern   December 30, 2011 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals!!!! Also it dries quickly!!! I like the way the carpet stands up after being cleaned.

Report a concern   December 30, 2011 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very knowledgeable about the product. He advised me of the different options for my particular carpet needs. He was prompt, honest and very respectful .

Report a concern   December 30, 2011 — Rated 9 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the carpet was clean like new and the pet odor was gone.

Report a concern   December 30, 2011 — Rated 10 out of 10 by N.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Doesn't leave the carpet soaking wet.

Report a concern   December 30, 2011 — Rated 10 out of 10 by R.A.J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals , friendly

Report a concern   December 30, 2011 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and job well done and especially the pet stains/

Report a concern   December 30, 2011 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals and the service was very professional carpets look great. Got all pet stains out.

Report a concern   December 30, 2011 — Rated 10 out of 10 by S.R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Brad, the tech, was very courteous and knowledgeable. We like the results and will surely use you again.

Report a concern   December 30, 2011 — Rated 9 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the fact that the carpet looks and smells clean.

Report a concern   December 30, 2011 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Unbelievable ability to clean areas that appear will never come clean. Service personnel very professional and kind.

Report a concern   December 30, 2011 — Rated 10 out of 10 by G.J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are clean and spots don't come back.

Report a concern   December 29, 2011 — Rated 6 out of 10 by A.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The service was great but the carpet was very wet and stayed wet for almost 2 days after service.

Report a concern   December 29, 2011 — Rated 9 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the no chemicals

Report a concern   December 29, 2011 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

effective yet does not leave rezidue.... Hah! As advertised. Nice to see that.

Report a concern   December 29, 2011 — Rated 10 out of 10 by M.L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have tried other companies, but since I heard about your company on the radio, I have not used anyone else. I use your services for our home and the rent house. So far you have always been able to remove all the stains on our carpets and it dries in a shorter time then some of the other carpet cleaners I have used. All of your employees has been friendly and handle their selves in a business like manner. They get right to work and do not waste their time or yours. Thanks Zerorez for a job well done for a reasonable price.

Report a concern   December 29, 2011 — Rated 8 out of 10 by W.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Allow two small spaces to be counted as one "room" or tell customers in advance that a larger room but that is full of large furniture could count as one room, even if it's bigger than 200 square feet overall.

Report a concern   December 29, 2011 — Rated 9 out of 10 by T.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality of the clean, you can tell the carpets are clean.

Report a concern   December 28, 2011 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I discolored my carpet by putting all kinds of cleaning products on it to clean my carpet and it stained my carpet.
Zeroez just used water and a strong vacume system on it and it cleaned it perfectly.

Report a concern   December 28, 2011 — Rated 6 out of 10 by M.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

They did a great job, but they were an hour late past the window they told me they would be here. They called me before my window was up to tell me and gave me 2 choices- wait or reschedule. With 2 little kids at home i had spent the day keeping EVERYTHING off the floor so that they could get cleaned and so I opted to just wait. Once here, they were polite, answered all my questions, etc. But the whole being late thing really inconvenienced my family!

Report a concern   December 28, 2011 — Rated 10 out of 10 by R.A.L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I think that the products used cleans effectively and does not leave a residue. In the past, I have always had exceptionally nice, polite service people that took exceptional care and were concerned about doing a good job.

Report a concern   December 28, 2011 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was pleasantly surprised regarding the outcome of my carpet cleaning. I have used another company in the past several times and when the carpet dried the spots did reappear. This time the spots appear to be gone! The fireplace soot was completely removed as well. I will not hesitate to call again for service and now I believe Jody Dean when he speaks about Zerorez.


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