Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83420 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 6, 2012 — Rated 9 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough, friendly and helpful service. Like no res. Pricing is somewhat high.

Report a concern   March 6, 2012 — Rated 10 out of 10 by O.K.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very professional

Report a concern   March 6, 2012 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service works great, carpets look great. My only complaint is that carpets were still wet 24 hours later. I don't remember that from your last visit.

Report a concern   March 6, 2012 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The professionalism of the service techs.
the working around my schedule.
no hidden cost
Carpets are clean and no long drying time.
The cost is a great value
Jomal did a excellent job of cleaning the carpets and informing me on what I could do to keep the carpets cleaner longer and took his time to make sure all of my needs were met and exceeded

Report a concern   March 6, 2012 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Explains every thing before starting. Very professional .

Report a concern   March 6, 2012 — Rated 0 out of 10 by K.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The tech tried to charge a different rate than what was quoted... He didn't attempt to clean any of the stains without trying to charge for it.... He basically just vacummed the carpet...

Zerorez can give me a total refund to make things right...

Report a concern   March 6, 2012 — Rated 10 out of 10 by J.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I saw immediate results with my daughter's carpets because they were white. Even when they dried they looked wonderful. I was not as pleased with my carpets after they dried, but they still look a lot better than they did.
Thanks!

Report a concern   March 6, 2012 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet was really clean and the tech did a great job.

Report a concern   March 6, 2012 — Rated 10 out of 10 by M.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabulous product - very professional service. John, our technician, was a joy to work with - he did an excellent job cleaning our carpets. It had been quite awhile since we last had them cleaned and now they look like new carpet - so clean. John took his time to thoroughly clean the carpet and showed me the dirt as it was being extracted - it was eye-opening.

Report a concern   March 6, 2012 — Rated 0 out of 10 by P.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

In the past when boe was service tech job was done well. This tech was courteous and nice but does not know how to clean carpet

Report a concern   March 5, 2012 — Rated 8 out of 10 by D.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

I live in Dallas. Why an $8. travel fee? Just a way to make the price higher.

Report a concern   March 5, 2012 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It really works - carpets are truly cleaned and stay clean. You truly get stains out and the stains don't come back!

Report a concern   March 5, 2012 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was quick and easy. It was natural. I did not receive my $100 gift card, as promised.

Report a concern   March 5, 2012 — Rated 8 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Some of the stains didn't come out. Jamal said that was the best he could do.

Report a concern   March 5, 2012 — Rated 9 out of 10 by A.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were professional and efficient.

Report a concern   March 5, 2012 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service, service, service. Knowledge, caring, wanting to do a good job, satisfaction of customer. Seth and Mitch were amazing.
We were so happy to have them come and take care of our carpet cleaning needs, carpet stretching and cleaning of our kitchen tile.

Report a concern   March 5, 2012 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals - knowledgeable people - service minded

Report a concern   March 5, 2012 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look great and we really liked the guy that cleaned them. I think his name was First name removed.Excellent experience!

Report a concern   March 5, 2012 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, professional, great detail on what you are buying, and a great web site

Report a concern   March 5, 2012 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt
Explanation of work
Results

Report a concern   March 5, 2012 — Rated 9 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue cleaning, upfront prices, great discounts and 30 day guarantee

Report a concern   March 5, 2012 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products cleaned the carpets well and did not leave a strong after smell. It was also helpful that it was pet friendly as I have a small dog who likes to lick his feet. All in all, very satisfield.

Report a concern   March 5, 2012 — Rated 10 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very pleased with the men and the great job they did on my carpet and they also did a wonderful job cleaning my husband's recliner. It looks brand new.

Report a concern   March 5, 2012 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

YOUR EMPLOYEE WAS FAST,EFFICENT AND THE CARPETS LOOKED REALLY GOOD WHEN HE FINISHED

Report a concern   March 5, 2012 — Rated 9 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very knowledgeable, carpet is clean.

Report a concern   March 5, 2012 — Rated 10 out of 10 by P.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very impressed with the Carpet Tech that came to my house. He explained everything that needed to be done , would be done and how much. Very polite and professional...I really appreciate that kind of customer service. I will use Zerorez again.OH, the price was VERY VERY affordable...which is great for me ...

Report a concern   March 5, 2012 — Rated 10 out of 10 by E.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, on time, efficient, friendly, and very clean carpets.

Report a concern   March 5, 2012 — Rated 10 out of 10 by N.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How amazingly clean my carpets are now and the friendly, helpful service of the technicians.

Report a concern   March 5, 2012 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The actual service is not messy like some other services I have used. Seems to dry faster too and my carpet now has a softer look. This was my first time to use Zerorez and it won't be my last.

Report a concern   March 5, 2012 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

just great services thank you >this 3rd time around for cleaning


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