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based on 83420 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tech was very professional
The service works great, carpets look great. My only complaint is that carpets were still wet 24 hours later. I don't remember that from your last visit.
The professionalism of the service techs.
the working around my schedule.
no hidden cost
Carpets are clean and no long drying time.
The cost is a great value
Jomal did a excellent job of cleaning the carpets and informing me on what I could do to keep the carpets cleaner longer and took his time to make sure all of my needs were met and exceeded
Explains every thing before starting. Very professional .
The tech tried to charge a different rate than what was quoted... He didn't attempt to clean any of the stains without trying to charge for it.... He basically just vacummed the carpet...
Zerorez can give me a total refund to make things right...
I saw immediate results with my daughter's carpets because they were white. Even when they dried they looked wonderful. I was not as pleased with my carpets after they dried, but they still look a lot better than they did.
Thanks!
Carpet was really clean and the tech did a great job.
Fabulous product - very professional service. John, our technician, was a joy to work with - he did an excellent job cleaning our carpets. It had been quite awhile since we last had them cleaned and now they look like new carpet - so clean. John took his time to thoroughly clean the carpet and showed me the dirt as it was being extracted - it was eye-opening.
In the past when boe was service tech job was done well. This tech was courteous and nice but does not know how to clean carpet
I live in Dallas. Why an $8. travel fee? Just a way to make the price higher.
It really works - carpets are truly cleaned and stay clean. You truly get stains out and the stains don't come back!
It was quick and easy. It was natural. I did not receive my $100 gift card, as promised.
Some of the stains didn't come out. Jamal said that was the best he could do.
The technicians were professional and efficient.
Service, service, service. Knowledge, caring, wanting to do a good job, satisfaction of customer. Seth and Mitch were amazing.
We were so happy to have them come and take care of our carpet cleaning needs, carpet stretching and cleaning of our kitchen tile.
No chemicals - knowledgeable people - service minded
Carpets look great and we really liked the guy that cleaned them. I think his name was First name removed.Excellent experience!
Quick, professional, great detail on what you are buying, and a great web site
Prompt
Explanation of work
Results
No residue cleaning, upfront prices, great discounts and 30 day guarantee
The products cleaned the carpets well and did not leave a strong after smell. It was also helpful that it was pet friendly as I have a small dog who likes to lick his feet. All in all, very satisfield.
I was very pleased with the men and the great job they did on my carpet and they also did a wonderful job cleaning my husband's recliner. It looks brand new.
YOUR EMPLOYEE WAS FAST,EFFICENT AND THE CARPETS LOOKED REALLY GOOD WHEN HE FINISHED
The tech was very knowledgeable, carpet is clean.
I was very impressed with the Carpet Tech that came to my house. He explained everything that needed to be done , would be done and how much. Very polite and professional...I really appreciate that kind of customer service. I will use Zerorez again.OH, the price was VERY VERY affordable...which is great for me ...
Prompt, on time, efficient, friendly, and very clean carpets.
How amazingly clean my carpets are now and the friendly, helpful service of the technicians.
The actual service is not messy like some other services I have used. Seems to dry faster too and my carpet now has a softer look. This was my first time to use Zerorez and it won't be my last.
just great services thank you >this 3rd time around for cleaning

Thorough, friendly and helpful service. Like no res. Pricing is somewhat high.