What our clients think of us!

You use just water. However, since you use just water why does it costs so much? Why don't you have specials for just 2 rooms instead of 3?

Zerorez guys are always very clean, nice and friendly and do a good job.

Employee was very nice and very informative about the system and how it worked. And it did!!!

Quick drying. Excellent results.

However, I had my tile sealed by Zerorez last year, and it has since developed some holes and strange coloring that were not there before.

Well, from all the radio talk and advertising, I would have expected this amazing clean look. In the past, I have hired a regular service that is just a one man operation here locally. And although it is difficult to compare, my wife and I agreed that this local service is able to get the same and in some instance better results, for the same $. Also, the pet treatment was offered at $60 an area in addition to the regular price for cleaning. That's almost 2-1/2 times the price of a base cost per area. I am not dissatisfied with the service provided, it was still a very reasonable and fair service, but you asked me so I thought I would be honest. Thanks.

The professionalism of the gentlemen who came to my home was refreshing. I was at ease with them and felt that they completely knew their business as they took their time to clean my carpets.

I think my carpets are the cleanest they've ever been and I like the fact no chemicals are used. Your technician did an outstanding job.

Do not push for additional services that was not asked by the customer.

A more active technician with initiative would be more beneficial to the company.

Technician, Seth, was very knowledgeable & thorough.

I have never been disappointed in the quality of service.

The end result was wonderful, the technician was efficient and knowledgeable, the cost was high but the results are great!

Very professional and efficient.

Safe, environmentally correct, non toxic

Courteous technicians, and phone people. Very efficient cleaning.

Be up front on what can actually be done for the minimum fee.

The technician was thorough, neat, and personable. I like the idea of not having any residue left in the carpet which should keep the carpet from getting dirty quicker. I also like that the carpet wasn't crunchy feeling after cleaning and protector was put down.

Customer Service didn't know what was going on with my apt. No one called to confirm. I had to call and then was transfered to several people before I could get a confirmation. Once they arrived he added more things and ended up costing more money. Its been a couple of weeks and we can see where some of the stains were. NOT HAPPY. Your service does not meet up with what you advertise. I will call the radio stations promoting you to inform.

Prices are a bit high especailly when you add scotch guard and spray for heavy stain areas

I need some time to judge the no residue factor. Otherwise, pleased with service.

They always do a great job of getting stains out of our carpet. I do recommend Zerorez to everyone I know.

I like the fact that soaps, detergents and shampoos are not used.

Very clean smell, almost dry when leaving, spots removed and carpet looked new again! Great job!

Your advertisements claimed that you were able to remove stains in carpets where other companies are not. When your representatives came to treat and shampoo my carpets they claimed that the stains were not that bad and there should be no problem in removing them. When they left, there were still stains in my carpet after paying 4 times more for cleaning my carpets than the special price I was quoted when I first called and scheduled your services. I spoke with my sister and she told me that she had a rental home with extremely bad stains and Kiwi was able to remove all of them for less money than I paid. I will never use your services again, nor will I ever recommend your company to anyone.

Prompt, very nice personnel, carpet cleaning exceptionally done.

false advertisement, carpet still dirty and smells like dog urine. didnt get my gift certificate

Jamal did a great job cleaning our really dirty, worn carpets.

Employee was very friendly and professional, and the carpet was cleaned quickly and thoroughly!

I love the fact that there's no shampoo used. The carpet is so clean and doesn't feel stiff and sticky when you're finished. I LOVE IT!

Good customer service

Workers were very professional and efficient. I did think that the prioducts were somewhat "misrepresented" by the radio advertising in that the steaming process was not supposed to void the carpet warranty. That suggests that "scotchguard" product the workers indicated was necessary to return the carpet to its original state should not have been necessary. I opted to get it because I wanted the carpet to have the best protection, but I did feel somewhat misled about the services.