- Phone: (214) 372-5326
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based on 83420 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Knowledgeable technicians and on tome
Quick drying. Friendly service.
latest technology and service. excellent job
Fast, efficient and personable people in the field.
Knowledgable and friendly technician a big plus factor.
You stand behind the products you sell.
I had a grease spot on my carpet that I could not get out, no matter what I used. Your company was able to, not only remove the stain, but make my carpets look brand new. The gentleman that serviced my account, Darwin, was very professional and knowledgeable. He came in and did the job in a very short time.
Your company is everything good that I have heard. Keep up the great job and customer service.
Clean and nit a soapy residue. Great customer service by the technician. A little disappointed when I ask for a certain time frame (am or pm) and didn't get it on either day I requested, which caused me to cancel the first day. You should be able to schedule am or pm when you set the appointment and not have to wait until two days before to find out you can't do that.
GREAT SERVICE NO AFTER LINGERING ODORS FROM CHEMICALS PROFESSIONAL SERVICE DRIES IN 3-4 HOURS I WILL NEVER NEVER USE ANY OTHER METHODS OF CLEANING MY CARPETS AND REASONABLE RATES
The techs were very helpful and professional - your products are safe for us and our precious little Beagle :)
I love the way the hot steam cleans and leaves everything so fresh feeeling.
Do a more thorough job. There were areas of the carpet that were not even wet. I had to go back over it to remove some spots. These spots came out easily. Seems like the workers who came were in a big hurry and spent more time trying to sell me an air filter than cleaning my carpets.
You use products that gets the job done, and service technician was friendly and courteous.
I am just not very happy about how much everything ended up costing us. I was not home and my husband just was not knowing on what I had in mind to pay extra for the pet stains. We ended up spending almost $1,000. I never got my jewelry card for $100 (which was a trinket compared to what I spent out). Common guys, $900+ for old carpet. Come back and do it again in 6 months and send me 2 jewelry certificates and I may consider not posting all of this on my website and facebook.
The technician was very professional and through. No smell andd quick drying
Friendly people and like the way my carpet stayed very clean and dry very quickly.
My carpet was very clean and stayed clean for a long time. The technician went out of his way to do a great job
I was told on the phone anything that I wanted done to just let the technician know when they arrived. I asked the technician about cleaning my kitchen sink and he told me they couldn't because he needed to know ahead of time since there is a speical kit to do this. The price I was quoted on the phone was less than what I actually ended up paying.
Offer better value. I didn't see a significant difference in the results from your competitors.
The carpets look great, they smell fresh, but not overly perfumed. Drying time was quick.
The service was excellent, the person arrived at my house was super nice and professional.
The most important thing is that the carpet looks like NEW even though it is quiet old.
Well, the carpet looked clean when the technician left on Saturday, but now it looks like a lot of the spots have come back.
I really felt the extra $25 charge for carpet cleaning the master bathroom was unnecessary and should have been included with my introductory price. I feel this way because the other two bedrooms were of normal to small size, and each were filled with large immovable furniture...because of this there was not a lot of surface available to clean. I would have thought the techician would have taken this into account when deciding whether or not to charge for the master bath. We live in a 2600 square foot home...so obviously, there are no overly-large spaces anywhere. For that reason, I'm not sure I would whole-heartendly recommend your company.
The technician, though, was friendly and thorough, and it looks like what he accomplished was done well.
There is no residue. Carpets are dry within 2 hours. The carpet looks great!
The representative that cleaned our carpets knew his business. The carpets looked brand new! The house now smells fresh and clean.
prices were reasonable. did a great job on our very dirty carpets! joe was a pleasure to work with.
Very thorough job. Carpet looks fantastic!
The salesman took a long time to negotiate the price.
The required amount of time that it took to dry was a lot quicker and shorter than other companies and not as wet. A small black spot was removed without difficulty. The two high-traffic entrances to the dining room and bedroom still look some what soiled. Otherwise, the service was great.
My $99 special turned into a $300 job. , just by adding the pretreatment for pets. The guys did a good job getting the stains out of the dirty carpet but odor is still there.