What our clients think of us!

We have yet to receive our order and have not received any email and to when we should expect delivey!!

I was able to promptly schedule an appointment and the service technician was on time, fast, thorough, and dry friendly. My carpet and rugs dried very quickly and were obviously very clean.

Product and tech service

like the end result very much.

The service techs were friendly and professional.

I waited several days to respond to your letter. The reason for this is to not lash out. I don't like it when people fly off the handle. Two men came to my home. I wasn't there, my wife, Name removed, was. While they were there, she called me. She was in tears because of the condesending manner in which she was being dealt with. I knew that I was in for a bad time when I go home that day. It was I that kept suggesting we call you to come and clean our carpets. No more will I listen to Jody Dean! I would like to say that the carpets look good! That part is a job well done! The biggest problem was how your man treated Name removed. I continually kept telling her how our dogs were responsible for the damage. She had told him several times that we bought the house this way. Thats the truth. I don't feel that I need to answer that, but I will. It took a GREAT amount of work and effort for my wife and I to be able to buy this home a little over a year ago. And we owe this soley to Gods intervention in this troubled economy. We knew that the carpets were bad coming into this. I used our shampooer several times and it did improve things some. We felt we had saved up enough money to use your service. We have two rooms that we really wanted done. All your man did in those rooms was to keep showing Name removed all the dog and cat spots in those rooms. We do not use these rooms and they have doors that are always shut. Our pets have NEVER been in there. Your man continued to blame our dogs and he made sure to pick out our dachshund as the culprit. I hope his kids are potty trained as well as she is! I bring up those two rooms because they are the example of what was here when we moved in. That was the condition of all the carpets. I look at someone coming to my home, to do a service, as a guest. I invited you into my home and you called me a liar! I know that as humans, we have good days and bad days. I assume that this fellow was having a bad day. You must be a great employer to allow your people to bestow this nature on your customers! My boss would be sending me to HR if I tryed that. No, I don't want your man to be repremanded. To have a job today is a gift. Sooner or later he will come up against someone who will be a hot head and through him out on his ear. Then their next move will be to call you directly and ask for the manager. I hope that this explains why I will not recommend your service to anyone. Haven't you ever heard "The customer is always right!" Thank you for your time, Name removed

The job was done well and the service was really good

You sent someone out to redo some spots that came up after the cleaning. Thank You.

All terrific, very impressed with the tech.

Sevice person was very professional, friendly, and explained every process.

NO CHEMICALS. PERSON DOING THE CLEANING IS ALWAYS VERY PLEASANT AND DOES A GOOD JOB.

No residue because I have allergies and have had problems with other services in the past. It dries very quickly. I also liked the office staff. It's easy to schedule and easy to reschedule if something comes up.

Quick and efficient!

Most of the time i like the results but there was spot the didn't get out in fact it got bigger last time.

The product being used to clean the soiled and stained carpet is very different than the product used by other companies I have utilitzed before. This process has removed all the soil and stain from my carpet.

Carpet was clean and looked good except for one spot of orange crayola that didn't come up.

They are all natural and not chemical based.

Quality service

Clean carpet feel and no stiff ge-like finish. Just soft and clean.

EVERYTHING !!!! We have a rental unit with white carpet (came with the house, not our choice). Another cleaning service had cleaned it previously, looked pretty good, in 3-4 days all the spots came back up. YUK. Well, we finally called y'all and guess what? Not only did the carpet look wonderful when your guys finished, none of the spots re-appeared. Your guys were terrific, friendly, efficient and very informative. I've told everyone I know about you and will continue to do so. Thanks so very much!!!!!

They service was great. The personnel was polite and I learned a great deal regarding cleaning and clean air.

Good value and prompt service.

Brad was super friendly and very knowledgable about his product.

Our carpet is pass the point of replacing but your technician made it look practically new. Have been waiting for the reappearance of old pet spots before emailing. No spots yet. Excellent job.

Service was great, the tech you send was very professional and knowledgable with your services and products.I will defenitely recomend zerorez to friends and family.

you are a rip off!!!! always out for the extra buck. the first guy, after about 10 minutes, he was escorted to the front door!!! the second guy wasn't as bad as the first, but I did end up paying 500.00 for my cleaning and that included the kitchen floor!!!! I will never use you again!!!!!! I used you because a friend said you were very good, and another friend had used you so i said why not!!! NEVER AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

My technician did a very good job of cleaning my carpets.

Everything😃😃😃

Very friendly and explained the science behind carpet cleaning.

No smelly chemical smell when the job was completed. Our house looked amazing! So clean, now I feel comfortable meeting my"NEW" mother-in-law! Thanks Zerorez!