Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83830 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 27, 2023 — Rated 8 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

The technician, Javier, was very professional and a hard worker. His service was awesome. The price was more than I anticipated .

Report a concern   July 27, 2023 — Rated 10 out of 10 by N.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very friendly and focused on doing a quality job

Report a concern   July 27, 2023 — Rated 10 out of 10 by Abby Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything!! Easy appointment, fast friendly courteous service. Exceptional cleaning. I originally heard about you on KLTY back in 2018. We had another company come and you couldn’t even tell carpets had been done. Called Zerorez and they looked brand new and with no smell or squishy wetness. I will never stop singing your praises to anyone who will listen. Thank you so much for doing a dirty job with integrity and attention to detail.
Abby Smith

Report a concern   July 27, 2023 — Rated 10 out of 10 by G.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The associate Mario was the most informative and professional we have seen from Zreorez over the last several years in using the services.

Report a concern   July 27, 2023 — Rated 10 out of 10 by R.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Johnathan was very helpful in helping us make a decision on how we approached our carpet cleaning. He did a great job. I’m

Report a concern   July 26, 2023 — Rated 9 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaner was great good personality explain things and do a great job for as cleaning.

Report a concern   July 26, 2023 — Rated 10 out of 10 by Edward Robinson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I enjoy the gentleman who clean my floors and carpet. He was extremely professional and well-knowledgeable.

Report a concern   July 26, 2023 — Rated 10 out of 10 by Ken Voiles Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Had tile, carpet, and furniture cleaned yesterday.

Report a concern   July 26, 2023 — Rated 10 out of 10 by Jessica Johnson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick to fry. Prompt service and professional. Carpet feels a little crunchy afterwards but overall good!

Report a concern   July 26, 2023 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The employee was knowledgeable and was friendly.

Report a concern   July 26, 2023 — Rated 10 out of 10 by Jackie Berk Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that the product you use more natural and doesn’t smell at all. I also like that Ken is very professional plus very polite and is an asset to your company.

Report a concern   July 26, 2023 — Rated 10 out of 10 by Dixie Hunter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the fact that the carpets get cleaned so well and dries in about an hour!

Report a concern   July 26, 2023 — Rated 10 out of 10 by Brenda Maxey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The representative was very professional and skillful to ensure the carpet was looking like it was brand new.

Report a concern   July 26, 2023 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals; quick service and always a good price

Report a concern   July 25, 2023 — Rated 10 out of 10 by Rickey Phoummany Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great professional work and customer service!

Report a concern   July 25, 2023 — Rated 10 out of 10 by Jenna Scott Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jonathan was professional, kind, and did a great job. He was very caring about the needs of my house and caring with my kids who were surely in his way a lot! The price was exactly as quoted and confirmed BEFORE he did the work. So glad I went with Zerorez and especially glad we got Jonathan that day!

Report a concern   July 25, 2023 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Deep cleaning

Report a concern   July 25, 2023 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our floors looked amazing!!

Report a concern   July 25, 2023 — Rated 0 out of 10 by G.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Coupon indicated we would receive Rangers tickets. Did not happen.

Report a concern   July 25, 2023 — Rated 10 out of 10 by Lisa Hines Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very nice and loved his work ethic

Report a concern   July 24, 2023 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician, CJ, was on time and very diligent about understanding a few problem areas which needed attention. The fact my carpets dried within 6 hours was amazing.

Report a concern   July 24, 2023 — Rated 10 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was exceptional. Very professional, courteous, fast and efficient. I was very please with the job he did.

Report a concern   July 24, 2023 — Rated 10 out of 10 by Tanna Brewster Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The work performed was phenomenal. The carpet looks fantastic! The tech was great and responsive. The only improvement is the automated/hold to reach the company.

Report a concern   July 24, 2023 — Rated 10 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very happy with the job they did!!!! Planning to have them come out again and renew my sofa!!

Report a concern   July 24, 2023 — Rated 5 out of 10 by B.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I'm just confused your internet price and service says one thing but when you call in its another. Your honored the internet price but in my case the tile was to be cleaned and sealed. The invoice said cleaned and sealed but it was only cleaned. When i called in i was told oh that price was only cleaned not sealed price. Well why does your web site say both for that price and my invoice say both were completed? The service tech was amazing and the best yet. Y'all need to get on the same page between your phone people and your internet people. I will post a google, yelp and Facebook review and good thing I kept screenshots of everything. Thank you.

Report a concern   July 24, 2023 — Rated 10 out of 10 by Carla Snow Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great

Report a concern   July 24, 2023 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, took care with my home, did an excellent job.

Report a concern   July 24, 2023 — Rated 10 out of 10 by Lisa Cosenza Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean my carpets are.

Report a concern   July 24, 2023 — Rated 0 out of 10 by D.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I let David into the house, paid him and left. Carpets look the same as they did before the treatment. Absolutely no sign of moisture in carpet when I returned after he was finished. I cannot say he definitively did not clean the carpets, but I can say he did less than satisfactory job. I have used y'all in the past and had great results. I hope you are willing to come back and do it right. I will be with your technician from start to finish when y'all return. Very disappointing!

Report a concern   July 23, 2023 — Rated 9 out of 10 by Sharon Wright Zerorez Dallas/Ft. Worth
What do you like about our products and services?

on time and very nice great job


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