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based on 83829 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My tech was very professional and informative, He preformed the job at a very high level. He was very polite and wanted the just to be done at a high degree. I was very please with me tech and the company. Thank you for the redo on my carpet. I am totally pleased with the job and the outcome thank Mr. D and zerorez
Carpet really looks good-almost like new even though it's 9 years old.
You have a Great Team Member - Albert - he did outstanding job servicing my home. Much appreciated and I will request him for my next service.
My carpets look great! Technicians are great to work with~
The results were amazing
Fabian
Clean n natural
Non harmful to myself or my pet! Excellent and friendly customer service~ Affordable.
It was all done in my home.
Diane Arnold was very helpful in assisting us and getting our job scheduled in the timeline that we needed. She was in constant communication with us and was a joy to work with.
Thank you, Diane!
Friendly, honest & always do a great job!
Professional service was outstanding! Great pricing and courteous staff. Thank you!
Arrival times. Said we would be given a 30 minute window and they tried to come 3 hours early and almost didn’t want to change times. My husband was at the house for the cleaning and said they did great but did charge extra for a tiny walk in closet, no bigger than the rest.
Overall fine and would recommend.
My tech was super professional, friendly and did a great job!
Easy scheduling process. On time. Fast and friendly technician. No heavy chemicals used. Competitive pricing.
My technician was excellent!!! Thank you Alberto for your professionalism and expertise.
Super technician.
Better customer service while booking app. I was told my total was $136.65 then told you had a minimum of $137. I asked to just be charged the minimum of $137 but was told the only option was to add $20 carpet protector to get to the minimum.
Ricky. He was great
No residual in varpet
First: Your Employees. Then your quality service with fair prices.
Hello, we paid $254 to get our carpet cleaned a week ago and honestly, i couldn’t even tell a difference in our living room. The first time we had it cleaned about 7 months ago, they did a great job. But this time around, the carpet looked no different than the before. For $254, i wish we had gotten a better result. I love the fact that zeroez promotes no chemicals and that’s why i chose it for the second time.
Carpet was cleaned well & smelled fresh.
I signed up for the special 4 rooms cleaned plus the rangers tickets for $99+ Tax, promotion code was add20. The technician came and did the service and did a good job. But I received no information about the rangers tickets, I even sent an email to follow up about it and got no response. This was disappointing.
Technician arrived on time. Was very professional and polite. He did a great job on my
carpet!
Our tech was fine. But he arrived 1.5 hours before the time slot announced by you. So we were just starting to do our prep and move furniture, etc. This was not an good situation.
We insisted on finishing our prep before starting the cleaning. This caused the tech to waste time. Sorry.
Your should check this out and find out what happened. Your system of assigning time slots seems like a good idea to me.
I think we have used your service 4 or 5 times over the years. Keep up the good work.
Product is excellent. But service technician is superior. Alberto did an amazing job, paid attention to details and is the ultimate professional. He took pride in his work and cared about whether his work met the customer’s expectations.
The person who came out to clean the carpet made one of the verticals come off the blind and broke it. Also made some of the door stops come off and did not attach them back.
The method and clean without any residues.

Buddy was fast, efficient, communicative, and we would highly suggest. He represents the company very well.