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based on 83829 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your technicians are very good, overall.
The floors are clean after drying.
Drying time is reasonably short.
I was supposed to get Rangers tickets with my recent carpet cleaning and did not receive them. When I called in they told me they were surprised that nobody told me they didn't have any more tickets.
Our Technician Paul was very professional and explained everything he was doing. He was extremely friendly and was very careful not to damage my property.
Great
Great service even better pricing. Love the no harmful residue.
Very thorough and did an outstanding job getting stains out of the carpet and looking great!
Great customer service
The environmental-friendly cleaning chemicals used in the cleaning process.
I have been using you all for about 4 years now. You all have done a great job for me. Very nice young men. Respectful. Thank you all very much.
chemicals that are used on the carpet are very effective!
Diane helped me make sure I didn’t have to rearrange movers by getting someone to our house to clean at the end of the day. Kieth did a great job on the site
Very professional, great clean.
Your follow up to completeness...
Wonderful service. Expert cleaning and the technician explained everything very well. Friendly and respectful of my home.
Always receive excellent service and I know I don’t have harsh chemicals in my house.
Great service , clean neat kind technician carpets look brand new and smell so fresh!!!
Great job by Zerorez !!! Cleaned our home theater carpet on Saturday and did a wonderful job! Very thorough, professional and courteous! Will use this company again!
Very professional job
The techs are always so kind and professional. And they do a great job! This call went a little different than planned as the tech came on Wednesday and the truck broke. I was rescheduled until Saturday which thankfully worked for us. I was a little surprised the company didn't offer a discount for having to reschedule due to equipment failure, However we are loyal customers and typically have y'all out 3 or more times per year and we trust your services. Thank you Dexter for a job well done!
Technician did a very professional job !!!!
Very caring and polite !!!
It cleans well and the rep did an amazing job!
I liked the timeliness of the service. It would have been helpful to have assistance in moving larger furniture items and getting a deeper cleaning around the base boards.
Terrific!!
The ground is still dirty on the tile that I had cleaned.
The tech was on time and very professional. I enjoyed the experience. Rugs looked as good as new
Fast but thorough process: The large hose bubble shows the dirty water extracting out from the carpet. Reasonable fees. Pleasant employee each time. [We have hired Zerorez for our home plus rentals.] Thanks so much! - Kenda Sims
The job was well done and I am very happy with the results. The tech who did the work was professional and careful in his work.
Carman did a great job she was very knowledgeable and very professional. Over all very pleased with your service!!!!
Excellent cleaning without harsh chemicals and industrial detergents. Technician was excellent, friendly and knowledgeable.
It's so easy to set up an appointment online. I am given a short window and receive a call 30 minutes ahead. I have a carpet over 20 years old, it always looks like new after a cleaning! The technician is always professional and efficient. I have used Zero rez over 10 years, will never use anyone else!