Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83829 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 21, 2023 — Rated 10 out of 10 by D.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are more than pleased with the service provided and look forward to using your services again.

Report a concern   August 21, 2023 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly and professional, was able to remove an old stain that was there forever..

Excellent job.

Report a concern   August 21, 2023 — Rated 10 out of 10 by Liz Richardson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bobby was kind, polite conscientious and did an excellent job!!!

Report a concern   August 21, 2023 — Rated 10 out of 10 by Tana Fedric Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look great. Spots are gone. Took longer to dry then I thought it would. Worth it though.

Report a concern   August 20, 2023 — Rated 10 out of 10 by Caralyn Newman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Straight pricing. Prompt, courteous, and professional customer service.

Report a concern   August 20, 2023 — Rated 10 out of 10 by Cathy Campbell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time. Very friendly and helpful. Carpet is very clean without any residue as previous other agencies have been. Have used Zerorez twice now and have been very satisfied both times. Also cleaned ceramic tile in kitchen and dining area. We have just had some remodeling done and floors were very clean after Zerorez came

Service tech was exceptional. I would give him a 10.

Report a concern   August 20, 2023 — Rated 0 out of 10 by M.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was over charged for tile cleaning that I didn’t approve. I have called and left messages for the manager to call me back but have not revived any calls back or my account credited.
Michele - Phone number removed

Report a concern   August 20, 2023 — Rated 10 out of 10 by Peggy Foster Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, courteous and did a great job

Report a concern   August 20, 2023 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time or early. Good job.

Report a concern   August 20, 2023 — Rated 10 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemical smell.

Report a concern   August 20, 2023 — Rated 10 out of 10 by Henry Moss Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The best cleaning products and excellent workmanship. The technician was knowledgeable and professional.

Report a concern   August 19, 2023 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They just did a good job

Report a concern   August 19, 2023 — Rated 10 out of 10 by T.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Exceptional customer service!

Report a concern   August 19, 2023 — Rated 10 out of 10 by Chad Campbell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service as always! The duct cleaning was thorough and complete!

Report a concern   August 19, 2023 — Rated 10 out of 10 by Gregory Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very pleased with the carpet cleaning provided by Zerorez. The carpet looked practically new after the cleaning.

Report a concern   August 19, 2023 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Well done and timely!

Report a concern   August 19, 2023 — Rated 10 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, polite, and did a great job!

Report a concern   August 19, 2023 — Rated 10 out of 10 by Kelly Austin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and nice gentleman that cleaned our carpets! He was very knowledgeable about the products and explained everything he was going to do!

Report a concern   August 19, 2023 — Rated 9 out of 10 by Jacqueline Flanagan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy was really nice and worked very hard.

Report a concern   August 18, 2023 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My rugs looked and smelled nice. The technician was on time and very knowledgeable about the process.

Report a concern   August 18, 2023 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good work. Professional technicians.

Report a concern   August 18, 2023 — Rated 10 out of 10 by Julia Bryant Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning

Report a concern   August 18, 2023 — Rated 10 out of 10 by Sharon Guynfes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bert was so professional and courteous. I would love to have him back.

Report a concern   August 17, 2023 — Rated 0 out of 10 by K.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I had a bedroom cleaned and area rug. I felt that the technician did not spend enough time on either. There were some pet stains on both which is why I hired a professional. Supposedly they were treated for that but both look and smell as bad as they did before cleaning. I am very dissatisfied with the results.

Report a concern   August 17, 2023 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was polite and professional and did a great job.

Report a concern   August 17, 2023 — Rated 9 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and thorough. No need to hold their hand and watch. Know what to do and then do it.

Report a concern   August 17, 2023 — Rated 10 out of 10 by Jerry Liu Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It’s a job well done. The price is reasonable.

Report a concern   August 17, 2023 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, reliable, efficient and nice people

Report a concern   August 17, 2023 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great tec. He did a great job.

Report a concern   August 16, 2023 — Rated 10 out of 10 by B.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Evan did a great job! Since I room was so small, he offered to clean the front doorway 6x3 rug without extra charge. He was communicated clearly and was thorough with the job.


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