Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83829 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 4, 2023 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Associate was friendly and did a great job in taking care our carpet

Report a concern   August 4, 2023 — Rated 10 out of 10 by Tiffany Reese Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was awesome.
Effective and Efficient!!

Report a concern   August 4, 2023 — Rated 9 out of 10 by S.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your representative Jessie, was very courteous and informative. He was careful with my home and furnishings.
I was unaware of some of your treatment prices.
As my carpets were only cleaned two days ago, I am expecting the stains not to return.

Report a concern   August 4, 2023 — Rated 10 out of 10 by A.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets late cleaned and the technicians were professional.

Report a concern   August 3, 2023 — Rated 2 out of 10 by C.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpets have been sopping wet for two days and none of the spots came out

Our service tech was very very nice and extremely professional

Report a concern   August 3, 2023 — Rated 10 out of 10 by Barbara Cordray Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a great job. Friendly respectful,

Report a concern   August 3, 2023 — Rated 10 out of 10 by F.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your workers are very good..

Report a concern   August 3, 2023 — Rated 0 out of 10 by J.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Disappointed in communication process. When invoice received via text, there were multiple phone messages/interruptions while trying to complete the payment on my phone.. at my office! That was immediately followed by survey when I had not been home to see result...since I was told to allow carpet to dry for 4-6 hours.

Additionallt, special offer was to include Ranger tickets. When two follow emails got no response regarding tickets, I called to discover there were Ranger tickets were no longer available...which should have been communicated at time of service with reasonable alternative. Sorry, very disappointed with communicatiin disconnect!

Report a concern   August 3, 2023 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The employee who cleaned our tile and carpet was efficient, professional and went above and beyond his duty. He helped move some heavy furniture that was not with in his job description duties. I greatly appreciated this extra effort.

Report a concern   August 3, 2023 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techs are always so nice and the cleaning power is beyond compare!

Report a concern   August 3, 2023 — Rated 3 out of 10 by B.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Left chemicals on my grass and it killed the grass

Report a concern   August 2, 2023 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your whole concept of cleaning carpets leaving no residue or chemicals when process is complete.

Report a concern   August 2, 2023 — Rated 10 out of 10 by Joan Tengowski Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient, polite personnel.

Report a concern   August 2, 2023 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly , complete work

Report a concern   August 2, 2023 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and easy

Report a concern   August 2, 2023 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great product and customer service.
My 10 year old carpet looks new.

Report a concern   August 2, 2023 — Rated 10 out of 10 by Susie Roberts Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez always does a great job!

Report a concern   August 2, 2023 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, efficient and friendly service

Report a concern   August 1, 2023 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service technician was pleasant, courteous and took care of the carpet cleaning. Like that they don’t use harsh Cherie anything that will leave residue on the carpet.

Report a concern   August 1, 2023 — Rated 3 out of 10 by S.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Chairs not clean. Carpet not clean

Report a concern   August 1, 2023 — Rated 10 out of 10 by G.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Doesn’t leave any detergents

Report a concern   August 1, 2023 — Rated 10 out of 10 by R.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and quality product!

Report a concern   August 1, 2023 — Rated 10 out of 10 by H.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service people.

Report a concern   July 31, 2023 — Rated 10 out of 10 by Jenna Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job - I have used zerorez several times and always happy.

Report a concern   July 31, 2023 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Tech did a great job!

Report a concern   July 31, 2023 — Rated 10 out of 10 by Amanda Dunning Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was great! He was on time, very thorough and professional.

Report a concern   July 31, 2023 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I ned a copy of my bill. I was unable to print what you sent me.

Report a concern   July 31, 2023 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always great cleaning and professional!

Report a concern   July 31, 2023 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact it is clean with no residue left on the carpet. It is easy to schedule online. The employees Brian and Bobby were efficient, friendly, and professional. The entire process was seemless and my home feels refreshed!
I would absolutely refer my family and friends.

Report a concern   July 31, 2023 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech did a very good job.


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