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based on 84576 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician (Ron) has superb customer service skills. He made my mom and I feel educated and confident that he would do the best job possible which he did.
Jamal was very professional and personable and had was a pleasure to work with. The carpets were fresh and clean at the end of his visit and that was my main goal!
Friendly customer service. My carpet looks brand new!
The cost of upholstery is very high. Zerorez did a good job, but it is cost prohibitive in my mind.
I've already referred two people...I like that your company follows through on their promises...my carpet is cleaner than from any other carpet company we've used in the past.
Technician was quick, thorough, and very knowledgeable. Definately, we'll call you again. Thanks for the good work. Steve
Friendly. Anthony was the greatest. Showed me stuff from the walk thru. I will use zerorez again!!!!!
Our old carpets came out looking like new.
yes, I was very disappointed and will not use your service nor recommend you! My carpet looked and smelled atrocious after the initial cleaning and I paid over %500.00 which I have never done in my life. I called the next day and Joshua was sent out to fix it. I am in sales and have a very high expectation of delivery of services.
The two guys did a wonderful job and I would certainly use again. I used Zerorez in 2006 in Georgia. Love it. The two guys were in and out of my house doing a great job and they both at great personalities.
The associate that came to the house was friendly and knowledgable. My carpet looks great!
The crew who cleaned my carpets were professional and did a great job!
Professional from start to finish. Our carpet looks, feels and smells amazing. Stains just disappeared. Great job
The technician was highly thorough.
Great service and carpets came out very clean.
The carpets look fantastic but the "pet spots" still smell like urine
You get the carpet clean without chemicals. The tech showed up on time and was friendly.
Green clean, no chemicals, equipment & tech
The representative was very knowledgeable about taking out a grease stain on our carpet as well as meticulous in ensuring our furniture was not damaged. We were very impressed and will be a return customer in the future.
Intelligent rep. Worked with our situation. Clean carpets. Very satisfied.
Your technicians were friendly and courteous. They did a very thorough job. I was very pleased with the results and am now a raving fan of Zerorez!
The tech was very efficient and friendly! The carpets look perfect and lots of stains were removed!!
Ease of arranging appointment; knowledgable and courteous technician.
Good work, great technicians, arrived on time
I like not having the soap residue. The carpet stays clen longer.
Your product and service is good. Your pricing is high.
great job
Clean, fast, effecient, friendly, cost effective. :-)
The fast and friendly service. The technician was very knowledgable about warranties and gave me some helpful tips.
Some of the stains are still there. More importantly, as a result of the cleaning, there are new stains that weren't there before. I sent you a photogrpah and got no response from you. The carpet appears to have have been bleached with watermarks. The technician said the only solution would be to cut a patch from carpet in the closet. That's unacceptable.