What our clients think of us!

On time, efficient, thorough.

Zerorez was right on time and did a very nice job of cleaning our carpets. The technician was also very honest about stains that would probably not come clean (and he was correct).

Tim did a great job! He is very knowlegeable and was able to answer all of our questions without any hesistation. My carpets and couch look brand new, send him back next time!

Makes my carpets look great

Very good service people. Worked diligently, and efficiently. The results are amazing. Carpets are so clean, I am very pleased with your work.

How quickly and effectively Justin was able to clean our carpets!

Service is fast, carpets dry quickly.

The technician was thorough, explained the process. The carpet was clean. There was no residual smell. The entire house feels fresh.

It is a clean process.

Techs were very polite but arrived after the time window I was given (one hour late). They gave me a discount to make up for this. Also, one of the techs was on the phone (a lot) and that made the job take longer than necessary. I believe he was on work related calls, not personal. Also, stairs were left very wet and took almost 24 ours to dry.
I am very happy with the results of the cleaning and the techs worked hard. My carpets look much better than before cleaning. However, I feel like I paid more than I wanted to and there were things that could have gone better.

Great job... looks and smells like new.. Very professional and courteous.. Job well done

Professional, thorough, on time & courteous!

the man that came to clean my car was he was very nice and when he told the cost I almost said no, I called and the lady said she would send him out and could see and give
me a different price. It was dirty by just needed to be clean.
He did a good job but the price it just to high. it did not take him very long at all.
refund some of the money or come clean my guest bedroom at no cost. (it would not be the whole room just where a guest spill something on the carpet) I live in Terrell

I did not like that the price quoted on the phone did not match the bill. The special was $89.00 for three rooms and I was charged $99.00. I know it was just ten dollars. When I ask ed the tech, he said what is the big deal its just ten bucks. I do like the job that was done. My carpets look good.

Carpet smells good and is very clean. The associate who did the work was very courteous and professional.

My carpet was very dirty. Luke cleaned it so it looked like new again. Stretched the carpet in one of the bedrooms. He did an excellent job

How well it cleans even on my 17 year old carpets.

I did not know about an extra charge to clean the dog stains in the basic cleaning and that was a not explained until the guy got here to do the job. Other than that it was a good job, but I didn't spend the extra $60.00 for the extra treatment. We will see how long this cleaning lasts compared to the other cleaning service we have used before.

The advertised special appears to be a "hook" to get a customer to schedule appointments. I was pleased with the service, the technician and the results, but I was not happy with the escallated cost. I felt I had been duped! I ending up paying over three ($300.00) hundred dollars.

A disclaimer needs to be included in the advertisement that there may be additional changes other than the taxes.

Your technician was very informed and serviced your product well. My overall project of having this done the next day from my phonecall was extremely well planned with all the emails, and good attention to details. Thanks you so much.

Request was made to have areas cleaned where there was traffic -- pathway in LR to FR and small hallway -- approx. 15 feet and pathway in bedroom from door to Master Bath. I was quoted a price of $89. At time of cleaning I was told this was three rooms and a hallway -- price now jumped to $89 plus $25 for the hallway. On top of that I was informed if I put conditioner treatment on it would run $60 -- next amount now jumped to $90. One area was cleaned thoroughly and the hallway and bedroom pathway are not totally clean. My bill became $228 and for that amount I should expect a complete cleaning.
I have rescheduled cleaning since I was not satisfied.

Jerome Last name removed

I am not dissatisfied. I will just want to make sure the carpets stay clean longer than with other cleaning before I would recommnend.

offered pet cleaning in addition to shampooing carpet. Friendly and fast service. Showed me the tile grout cleaning option.

Clean and quick drying
Tom, the service tech was very knowledgable and courteous!

On time, works in a tidy manner, results are CLEAN!

Green alternative to other services and even though some of the stains come back, they seem to disappear longer than with other carpet cleaning companies.

When the technicians left my house on Wednesday, the tile floor was wet and I couldn't tell how it looked until everything was dry. There are some white streaks on the brown grout that weren't there before. I was just hoping the tile would look better than it does.
I also had to ask to have a few things moved before the carpets were cleaned. For what I paid, especially the tile, I think more could have been done for me. Name removed

I like that it is non toxic and the employees are always quick and professional

The dispatcher did not tell that there was an $89 minimum, Luckily the driver was kind enough to give me a reasonable rate for cleaning 1 chair. The hoses leaked all over my living room. The drivers attempted to move it to my foyer where there is tile. The stains did not come out of the glider which was a gift from a friend for our new baby. Overall, they were prompt but my experience was less than par. I do not believe it was the driver as much as the dispatcher and the equipment.

that they really clean well