What our clients think of us!

Technicians called when they were on their way, arrived when they said they would (on time), dressed professionally, and didn't cut corners. They were courteous, and explained the ZEROREZ process. They cleaned the few stains out of the carpet that I had pointed out. No sign of stains now.
After the carpet dried thoroughly, I vacuum'd it, but the carpet fibers still feel rough and scratchy. Since this is my first time using ZEROREZ, I am not sure if this is normal.

The 2 service representatives were very professional. I could not be more pleased with the service.

THe way Chris suggested to do a flashing vs tropical ttreatment to get the pet odor out of the carpet

The carpets looked great after being cleaned and they were not soaking wet nor smelled musty.

works great but pricey

My house smells great. He did a great job!

Havent had the carpets cleaned yet but that you're green

I love how well the machine works! And there is no sticky residue! The employee that cleaned our carpet was very nice, and did a terrific job, thanks!

I liked the fact that NO soap was used. I feel like it is a good value for all that James Branch did for us. The radio ad that got my attention said I was supposed to a $100.00 gift certificate from some jewelry store. I did not receive it. James said to call in and ask for it. I am asking for it now.

Thanks,
Jerry Brooks

After we had the service, it felt like we had new carpet again!

The carpets smell simply clean and not like perfumed coverups. The carpets are so clean that when I use my vacumn cleaner, the exhaust does not have that vacumn cleaner smell.
Also, the carpet pile really stands up and that enables me to extract more dirt and dog hair from my carpet. I have recommended your services to many people.

TIMELY, CAREFUL NOT TO NICK UP WALLS OR KNOCK THINGS OVER, VERY GOOD RESULTS

Professional people working for your company

The service tech showed up when he was supposed to
He did a good job of cleaning the carpets and made the process as easy as possible

Make sure hoses don't leak on to wood floors. Had to re mop today because floors were sticky & soiled. Technician kind of sloppy in appearance and cleaning.

The guy that came to our house new carpet. He gave me lots of information and tips and was fast and neat. He sold us on this company.

I am so impressed with how clean the carpet still is! The technician was very knowledgeable and it is obvious that he takes pride in his work. I waited to answer this survey because I wanted to make sure that the stains would not resurface and so far they have not. I would highly recommend this company to anyone and am making plans to use you on my home carpet. But be warned...my grands(ages 2 and 3) live with me so bring your heavy duty equipment:).

I was pleased with the disenfecting properties of your solution. The young man who performed the cleaning was extermely professional and did an outstaning job!

Quality and service

The 1st person to come out did a horrible job and almost left my carpet worse than before he came out. I was very unhappy & several family members commented how bad it looked when they saw it at Thanksgiving. I asked for a redo & the 2nd guy (Brandon) did a wonderful job. Also, the 1st time it was mid morning the next day before we could move our furniture back in because the floor was still so wet.

Our carpet was cleaned better than new and we liked the product and also the profesionalism and curtesy of the tech sent to take care of our needs. Have recomended Zerorez and the tech to all of my friends.

Tony and Edgar,
These two gentlemen were great and very efficient. Did what they said they would do for the price quoted, no hidden items. Would have them back to work in our home any time.
E.A."Skip" Mader

Your teck knows a lot about the products. I like the fact that it has no harmful chemical.

Your cleaning process is the ultimate!! Your team members are the greatest! Luke was exceptional!! Will see y'all back next fall.

I think my carpets were cleaned the best ever by a carpet cleaning company. Very nice and professional carpet cleaning person. (Ron Self)

Well I have always used Dalworth and thought I would try your Zero Rez way of doing it and it was not the Quality that I had wanted. I do have pet stains because of a new puppy but did not purchase the extra pet stain treatment. I never had before with Dalworth either and there's is even cheaper. But never had to .. There middle service plan always gets them very well and a day or two after you were there they Resurfaced! Again I was just not impressed with the job and was disappointed that it was not as good as Dalworth we usually get service 1 to 2 times a year.. Just letting you know and I am not upset just disappointed
Thanks for you time!

spent over $1000 to get rid of pet oder, didn't work, have decided to replace the carpet, cost $4000, less the money spent already is 25% over the cost of replacement alone, won't try this again.

You are returning to work on areas that still need attention. One small spot on carpet was not there before the cleaning process.

I am still a little undecided. The carpet looked great and some spots were removed. We added the enzyme treatment because we have dogs in hopes it would remove the smell from someone else's dogs. We still have some of the smell. So, I might recommend it for people with no animals. We had someone bring over 4 dogs when they came for a visit and they marked one room really bad.I am not sure the enzyme treatment was worth the money.

Did not think some of the areas to come as clean as they did.
Carpet looked great and tried very quickly as I was told it would.
Joshua was very professional and courteous and did a great job.