What our clients think of us!

good results and very friendly, courteous, knowledgable technician.

results

The tech did an awesome job on explaining everything to me. My rug is now cleaner then what it has ever been from other services I have used in the past. However, I have a terrible pee smell coming from the carpet that we did the enzyme treatment on. I will contact the office about having that treated again.

no soap, per se. I like the machine that fluffs up the carpet ...and digs up old crud.(wow!!)
carpets now look fairly new ...and they are 18 years old. People have commented

Chemical free. Great results

Your tech was very professional, knowledgeable and pleasant. I am VERY pleased with the results -- my carpets look wonderful!

We were charged extra 4 times for stain treatment, and ALL of the stains are still very visible. Also, the obvious dirt in the high traffic areas was not removed to our satisfaction.

The stains in our carpet were completely removed and the technician who provided service was outstanding.

Don't offer a $99 4 room special and pressure to sell-up to a $700 job.

We had a bad after smell

Carpet looks great without the stiff, crunchy feel.

Really liked how quickly we were accommodated. Technician called and was very friendly. He went out of his way to make sure I was pleased. Our inexpensive nylon carpet looks brand new.

No chemical odors and the carpet looks wonderful. Thank you so much.

Make sure that the technician that comes out the first time knows what he is doing. It took 2 trips to get the blood out of our carpet as the first tech. did not do it correctly

The carpet looks so much nicer and I'm so glad it's cleaned without soap and chemicals. I already recommended you to my daughter and she has had her carpet cleaned as well.

Everything....the product, the results from using the product, the professionalism and friendliness of Joe and Fabian...I would definitely use Zerorez again and highly recommend the company!

The service technicians were very helpful and provided great service.

You did exactly what was said in the advertisement and the technician was friendly and very maticulous about his work.

The technicians were polite, courteous and professional in appearance, attitude and knowledge. I was informed of the price as well as options for extra treatments if desired. They were prompt and the phone calls to let me know the ETA were extremely helpful. I am very pleased with the overall cleaning and appearance of my carpets.

prompt and a great job

The carpets came out just like you ads and technician said they would. Stains came out that I didn't think would come out.

Qoutes one thing over the phone and charged double thatJ

It works pretty well.

Love your products and results.....only reason I keep coming back!!
I've had issues with the technician miss charging us, and then issues with the office getting it straightened out, but because I love the service so much I decided to give the company another try.

Carpet looks like new!!

End result, time required to dry, knowledge of techs and their professionalism and friendliness.

It was the false advertising in that you could get everything out and bring the carpets back to new! Then when the guy gets there he trys to upsale me on additional pet stain and protectant products! It went from a $97.00 amount to over $460.00, then when I said no, that wasn't in my budget he amazingly dropped the price 50% but this time when I said no he had such a sad response and said , this could look bad in two days or two weeks, no warranty....he completed the job as requested and added $10.00 for stain removal, of which he did nothing extra....I watched him the whole time! I was very disapointed by the "Upsale".

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The service and products were as advertized.

No chemicals

The bill we received is incorrect & I am still waiting on the sales rep to contact me with a new copy of the corrected invoice.