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based on 83452 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your employee. Joseph Hernandez, was excellent, curitious and efficient. I was very pleased.
Carpet looked very clean. House smelled fresh when complete. Service tech was outstanding... Very knowledgable and courteous!
It worked great. Carpets are clean, Price was right, and your service representative was the best. He made sure every spot came up and was good to talk to without it being ackward. Great service.
Left my carpet very soft and clean
Your technician was excellent, he explained everything in detail and took the extra time to really do a good job, I was very impressed.
The carpet is very clean and soft like it is new.
So customer-friendly with scheduling and if i need to reschedule.
Professional and thorough work done every time.
I love that it is w-a-t-e-r and not soap!
Very affordable, especially with the radio deals!
Excellent worker and great job!!!
I could not believe the difference in our carpet. The technician worked hard to get all that soap and dirt out of the carpet. It still looks beautiful days later and the color is lighter and brighter. Thank you so much for doing what others could not. In the future, we will not use anyone else.
Valerie Parenica
very clean
Great service. Friendly tech that explained what the products was and how it worked. I will use Zerorez again.............
My carpet looks like new and smells VERY clean!!!!! I like the air filter!
Friendly and fast
You do exactly what you say you're going to do, and friendly.
Carpet was treated but stain was still in place the next day after the carpet dried.
I was not disappointed, necessarily. Your servicemen were on time and did just what I asked. The process was different from what I expected, though, and the beginning cleaning of "scratching" the carpets concerned me. Also, the carpets were still wet at bedtime.
Agent was professional and completed work as specified in neat and timely fashion
I aleady spoke with the Supervisor on the telephone about my experience. The technicians threw their lunch trash (large cup and box) out their truck window onto my driveway in two locations! This pig-like behavior cancelled out anything good they did in my home. I would be hard-pressed to recommend them based on this!
I really like Randy Jones and ___(I wrote the other young mans name down but I am not at home). They were really helpful and personable and did a great job!
Very nice tech and good job!
I appreciate the quality of your service and the effort you put into satisfaction guaranteed. After my initial service, I had a few lingering spots on my carpet and you readily came back and removed them promptly and courteously.
Professionalism...quality of work
Timely service and very clean carpets.
Amazing service.
Josh Rogers was the technician who came to my house. He did a great job and is very kind.
I have already recommended zerorez to friends and told them to request Josh.
thanks.
The quality of the cleaning and the helpfulness of the cleaning professional that came to the house was .
The tech did a very good job. This is the second time I have used Zerorez and I am very happy with the results and the way my carpets look.
The quality of the job and the professionalism of the technicians.
The carpets looked and smelled great. Already have referred your company to others
I was amazed there wasn't a chemical smell, but a fresh smell while cleaning. Also, Justin, the young man that came out was very professional, friendly and explained what he was doing, answered our questions, gave us some options. I will definately use Zerorez again and have already related our wonderful experience and the great job Justin did. Thank you so much.

We appreciated JB and all his effort helping us. Our carpet is stunning and he was top notch in customer service! We will definitely be using you again.