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based on 85305 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very courteous staff. Very good final product.
The fact that you don't use products like soaps when cleaning is great.
Very professional,clen.
The professional service and timely response time
We were very impressed with the spot removal and overall appearance of our finished carpet. Jason was very professional and worked hard to produce a very clean carpet. Thanks so much!
Great service, diligent work, attention to detail. Reliable
I appreciated that you came back out and I was impressed by how fast the carpet dried. It smells and feels tons better. Thank you.
Ernest was a great tech. He did an awesome job on cleaning the carpet.
Here it is a month later and our rugs still look great! I never thought that the heavy areas would ever look good again. I was very surprised by the results.
Joseph was very detailed and informative!
The technician, Roy, took time to get out some old dog urine stains. He was very friendly and helpful and thorough in his cleaning job.
They were very late, but Ron more than made up for that!!! He did an extra fantastic job, and was most apologetic! The reason I put an 8 was so that I could let you know how thrilled I was with the customer service provided by Ron. I would give you a 10!!
Good technician, nice and respectful. Ernest.
Great customer service and quality cleaning.
Good price
I was disapointed in every way possiable and it was made clear that things were not going to be made right
dries fast really cleans
Sustainability focus. Super knowledgeable and customer focused technichians.
Gets tough stuff clean.
The carpets and tile are very clean now and the service was done quick and very professionally!
The carpet in the bedroom was supposed to be Scotch guarded. It may have been but one of my dogs tracked something in on his feet and it wouldn't come right up. What do I need to use on a scotch guarded carpet to maintain the integrity of the scotchguard?
I had thought my carpet was cleaned well, until I looked behind a door. The carpet was not clean. This may be a room that I seldom use, but I was embrassed when company arrived, to what I thought was a clean room.
The test was amazing! Randy showed us how much better our tile would look when completed,
Very happy with the job Ron did on our carpets. We have pets, 3 dogs, and most of the "accident" stains came out. Our carpets look great and smell clean. Most of all, we like that the cleaning process uses no heavy soaps or chemicals that can't be fully extracted from the carpets. Will definitely use your service again and will ask for Ron to do our cleaning if we can! Awesome job Ron!
The tech that came out was very nice. I'm a manager at a dealership and his customer service was fantastic
Zerorez does a fantastic job!! We had four rooms, two closets, four area rugs, two 8' couches and two chairs cleaned. Every thing looks like new again. We were very pleased with Joseph our tech. He was very pleasant, helpful and extremely professional. I would not hesitate in recommending your services to my friends.
The couch and love seat don't look any cleaner and they were wet for hours upon hours after you left. Further, since they remained wet for so long, our home smelled musty for a couple days.
Leaves a fresh smell to the place, your reps are great and friendly. and the carpets looked almost new.
Everyone is helpful. The service provided is thorough and timely. My rug looks new again.
Did a great job getting carpet clean! Took less time than expected.