Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83467 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 11, 2013 — Rated 10 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, professional staff who went out of their way to make me happy. I wanted to replace my carpets but after your service they look great and now I don't want to replace them.

Report a concern   April 11, 2013 — Rated 9 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It seemed to clean very well.

Report a concern   April 11, 2013 — Rated 10 out of 10 by Y.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was polite and professional. Job was well done and care was taken to not damage house.

Report a concern   April 11, 2013 — Rated 10 out of 10 by C.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

had heavy pet stains that the technician was able to completely remove

Report a concern   April 11, 2013 — Rated 9 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

When there was a problem with one of the rooms not looking good after the first cleaning, zerorez returned the next day to redo the room. It looked much better after the second cleaning.

Report a concern   April 11, 2013 — Rated 10 out of 10 by Nicole Hartnet Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service!

Report a concern   April 11, 2013 — Rated 7 out of 10 by Y.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

I sent an email to your costumer services company regarding a spot that came back after a few weeks. I did not get any replay back. I would like someone to contact me and let me know if you can come back and take car of the stain.

Report a concern   April 11, 2013 — Rated 9 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zero Residue

Report a concern   April 11, 2013 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like your cleaning solution and the technicians were great! very nice and professinal.
I will use Zerorez for all my carpet cleaning.

Report a concern   April 11, 2013 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products seem to work well and the gentleman was very pleasant. Think his name was Hank.

Report a concern   April 11, 2013 — Rated 7 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

I would guarantee your work for a longer period than the 30 days

Report a concern   April 11, 2013 — Rated 10 out of 10 by S.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks good..stains that I thought wouldn't come out, DID!! I am a very satisfied customer.

Report a concern   April 11, 2013 — Rated 10 out of 10 by Lynn Schick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez did the most thorough carpet cleaning job I have ever had done! I have been a homeowner for almost 30 years and have used many different companies! The zerorez employee I had was Randy Smith and he was a very hard worker! I reccomend he get a raise!!

Report a concern   April 11, 2013 — Rated 4 out of 10 by C.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Price vs. Comp is more than 40% higher. Not sure the value is best!

Report a concern   April 11, 2013 — Rated 9 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service people are always courteous and helpful - trust them to come into our house.

Report a concern   April 11, 2013 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All natural, technician was very professional and did a great job!

Report a concern   April 11, 2013 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, efficient, knowledgable, friendly personnel
Cesar was great

Report a concern   April 11, 2013 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman who cleaned our carpets (he was so fantastic & professional, I'm jus tterrible with names) , and Good at his job--quick, through, we'll spoken, etc

Report a concern   April 11, 2013 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that they're green, they leave no odor, they get every single stain out, and that you can clean almost every surface in my house with the same quality as you do the carpets.

Report a concern   April 11, 2013 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the professionalism of the technician. He made sure I was a very satisfied customer.
I liked how clean the products got my carpet, even without using special stain" treatment.

Report a concern   April 11, 2013 — Rated 5 out of 10 by M.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The tech was very nice. Just disappointed that we spent $500 and ask our stains are still there. smell is better though. We've had this carpet for over 12 years. Just hoping it would have gotten them out.

Report a concern   April 10, 2013 — Rated 10 out of 10 by E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free cleaning and friendly, professional employees. Joshua was the tech that took care of our carpet and it looked great.

Report a concern   April 10, 2013 — Rated 10 out of 10 by Kami Yamaguchi Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great service above expectation on carpet cleaning and tile

Report a concern   April 10, 2013 — Rated 4 out of 10 by J.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I am sorry that we were talked in to having our grout cleaned in the kitchen by your service technician. I appreciate the efforts you made to come back twice to correct the work done. Sadly, the floor still does not look very clean. There are dark blotches throughout the tile in the kitchen. The work you did on our carpet was great and I would recommend it to anyone. The cost of the grout cleaning was over $800 and clearly not worth the price we paid for the quality of work performed. We are sadder but wiser customers with respect to grout cleaning.

Report a concern   April 10, 2013 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets have never been this clean. We've had other carpet cleaners come and clean our carpets, but after a few days you could see the stains. Thank you for such an awesome job the gentleman that came to our house was very nice.

Report a concern   April 10, 2013 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality of service is superior to any other carpet cleaning companies that I have used before. Carpet looks like new after cleaning, and all odors were eliminated. It's amazing how even tough stains can be lifted up and removed.

Report a concern   April 10, 2013 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and friendly service. Richard and Tony did a great job and were very professional

Report a concern   April 10, 2013 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

More natural than other cleaning services.

Report a concern   April 10, 2013 — Rated 4 out of 10 by G.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

lower pricing and better employee attitude

Report a concern   April 10, 2013 — Rated 10 out of 10 by H.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the way my carpet looks after being cleaned. It feels soft and looks great.


Privacy Policy